ibis Gare de Lyon Ledru Rollin Mini-hotel

Not good value for money at all! In a room for 3 people just one chair, no safety box, a very small desk, not even a litter bin, old furniture and old style (not at all what you see in the website images). All the staff, except one, don’t even say hallo, good morning or goodbye!

Avoid This Hotel Chain – Completely Unacceptable Treatment

We arrived at this hotel after a long 10-hour flight, only to be told at 11 PM that they didn’t have a room for us, despite our reservation being pre-paid. It seems they gave our room away because we were a late check-in. Instead of accommodating us, they told us to go to a completely different, small, unknown, and sketchy hotel 20 minutes away.

As two women in Paris, we were left to drag our suitcases through the streets at night, without so much as an apology from the staff. This is disgraceful behaviour for a so-called tourist hotel.

This experience was not only inconvenient but also deeply unsafe and unacceptable. This was our first and will definitely be our last time using this hotel chain. Also, they NEVER reply to any of their emails!!!

Do not trust this hotel with your booking because they will just cancel it no matter how early you have booked and whether you have already done the online check-in.