Olympian Bay Grand Resort

There is nothing good to say about the hotel and also nothing good about the staff. My review is long but i hope you will have time to read it, especially if you are with a baby!!! I don’t recommend this hotel at all, unless you want to ruin your vacation. First time in Greece and had such a bad experience. We are 2 adults + a 3 months old baby + 2 dogs Yorkshire and we reserved a bungalow room via booking + a crib for the baby. We arrived at 4 o’clock in the afternoon and the room was not ready. We waited 2 hours and after when they show us the room was first of all at the first floor with some really tight and long stairs and we were with a stroller and couldn’t take it upstairs and also only with 2 single beds connected and no crib for the baby because they said they don't have because are all occupied and suggested to put the baby sleep between me and my husband. I explained that the baby can fold down like that or catch and broke the hand between beds but they said that all rooms are occupied and can not do anything, even though it appears that they had rooms available. So we cancel the reservation for free because we had this possibility on booking, we book another hotel for that night and rebook again for the next day in Olympian Bay Grand Resort a room with 3 single beds so we would have a bed for our baby. Surprise it was when we came back the next day, that the room was only with two single beds connected. We call the reception from the room and ask why we received this when we paid for something else and where our baby will sleep and they said it will try to fix it as soon as possible and ofcourse they didn’t. I went after personally in reception and try to discuss with them and they said it will bring another extended bed and i explained that is not what i paid for… they bring in the lobby a dirty mattress and covered with a sheet and they wanted to put my baby sleep there. I tried to explain many times that this is not what i paid for, but they didn’t care! I called after booking and explained everything what happend. Booking contact the property but still they couldn’t resolve nothing with them… and i went again on reception and i start to fight with them, tell them i will call police and go to the embassy if is necessary… they continue saying that we are only two persons, like why we would need a third bed… i explained that this is what we paid for and is for the baby normally. After minutes of fighting and screaming the woman manager came out from the office, which was just behind the reception bar, and ask me to come and discuss the problem… even though she already heard and for sure she knew the issue she came out to discuss after minutes of fighting and screaming with the receptionists… I was really tired and angry because all this happened and started to cry and fight with her as well, because is not normal all this to happened in a civilized country and especially because we were with a small baby. There are no rooms with 3 b

The rooms here are in serious disrepair—not just in need of a few fixes, but a complete renovation. During our stay, I reported over 10 issues, including a loose balcony railing, holes in the walls, rust, broken balcony doors, mold, and stained carpets throughout. Why there’s carpeting in a beach hotel, I don’t understand, as it’s far from practical and looks terrible. The food was decent, with a good variety and a fresh-cooking station that served new options each night, which I appreciated. However, desserts were limited in variety and exactly the same every night, which became repetitive. The all-inclusive drinks were a letdown. Soft drinks were off-brand, often out of syrup or carbonation, and the rest of the drink selection felt very basic and low quality. Entertainment was only offered every other night, with limited activities for kids, so they were left bored most evenings. Greek Night was so loud it went on until midnight, making it impossible for us to sleep. But the most frustrating part was the sunbeds. Despite a policy that supposedly prohibits reserving beds, it wasn’t enforced. Each morning at 9am, we’d come down to the beach after breakfast, only to find no beds available for our family of four. This led to stressed, unhappy guests arguing and tossing towels off reserved beds. And if you wanted a bed by the pool, the same chaotic scramble applied. I spoke to management multiple times, but Betty in management only offered excuses. There are clearly enough beds for everyone if they simply enforced the rule like other hotels. This lack of enforcement made the experience extremely frustrating, and it spoiled what should have been a relaxing beach holiday. To make matters worse, I’ve been waiting since August for a response from Hotel Brain regarding my complaint. It honestly feels like nobody cares. Management, there is a lot of work to be done.

If you think that this is a 4 star hotel, then you haven't seen anything in the world.
I don't want to sound rude, but you have to be crazy to pay for this "4 star" hotel.

The rooms are ridiculous. Mold, dust and dead (somewhere also live) bugs everywhere. I don't need see view if my room is disaster.
The bathroom door is all glass, it opens itself and you can't go to the bathroom in peace, because you have a feeling that there is no door.
The floor is with carpets, not hygienic at all. This is not 1985, please.
The dining room is full of cats and flies.
The food is ok,but they need to slow down with their spices, smell funny and taste strange.

The people who work there are good, they know their job and that's the best thing there.

I recently stayed at Olympian Bay Resort from August 24 to August 29, 2024, and unfortunately, my experience fell short of expectations.

Firstly, the resort's infrastructure is quite outdated, and it was clear that maintenance is lacking. The buildings seemed worn out, and the overall appearance of the property did not reflect the photos or descriptions I had seen prior to booking.

The view from the resort was another letdown. What was advertised as a pleasant view of parks was actually quite unremarkable and did not enhance the experience.

The beach area was also a major disappointment. There were not enough beach beds available for all guests, which led to overcrowding and discomfort. Additionally, the beach was not well-maintained; it was clear that cleaning and upkeep were not a priority.

As for the food, while it was acceptable, the options were limited. The selection was not as varied as one might expect from a resort of this caliber, which made dining repetitive and uninspired.

Overall, my stay at Olympian Bay Resort was underwhelming, and I would not recommend it based on my experience. There are definitely better options available if you’re looking for a relaxing and enjoyable vacation.

DISASTER!!

We booked a holiday at Olympian Bay Grand Hotel, expecting a relaxing and enjoyable experience, but we ended up leaving after just one night due to the appalling conditions. The rooms were far from the "luxury" advertised on their website. Instead, we found ourselves in a dirty, poorly maintained room with visible **mould** on the walls and ceilings. The smell of dampness was overwhelming, making it impossible to breathe comfortably. We were traveling with infants and the conditions were threatening the health of our babies!

The lack of cleanliness was shocking—dust everywhere, dirty floors, and stained sheets or carpet! It was clear that basic hygiene standards were completely neglected. Even the bathroom was filthy, with mould in the shower, making it feel unhygienic and unusable.

The staff seemed uninterested in addressing the issues more than that we were treated like we were the ones that are out of their minds. When we reported the state of the room, they offered some other rooms in exactly the same conditions, as if this was something they were used to hearing as those are the current conditions and they don’t have alternative anyhow!
We were left with no choice but to cut our holiday short and find alternative accommodation.

For the price and the hotel's supposed reputation, the state of the rooms and overall cleanliness was completely unacceptable. I would strongly advise anyone considering this hotel to look elsewhere unless you're prepared to deal with unhealthy and unsanitary conditions. Absolutely **disgraceful** experience!

The food sometimes were good with fish and sometimes with pork that i hate not very meat options if you dont eat pork The bungalov are a real disaster to stay there .We stayed because have no other choice to updgrade to another room in the main hotel. The places in beach are lower capaity than the hotel The only good thing is staff that was nice and made good part that made us stay . I will not come back here even for free and i suggest to see the reviews before you came.

We are quite disappointed with the hotel service. The staff speaks very bad English, the food is also bad. A lot of salads and side dishes, the main dishes are mostly pasta and pies that are made from leftovers from the previous meal or the day, very few meat dishes, kebabs, some kind of patty (it is impossible to identify which animal it belonged to) out of the 7 days we were there, 2 days we managed to eat something other than french fries and tomatoes for dinner. All 7 days we had a problem with towels for wiping, not even one day did they leave us enough towels, the rooms are in a rather bad condition and were not really cleaned (cobwebs, dust, mold on the walls and in the bathroom). The highlight of everything is that they told us at the reception that we have to leave the hotel at 11:00. I don't think it's 7 nights 8 days, wherever we were on an all inclusive vacation we could stay all day swimming and use the beach bar. We will never return to that hotel again, the organization is bad, the staff does not manage to do their work thoroughly and with quality because they have to work at 3 workplaces in 12 hour shifts with no days off. Shame on you, firstly because of the poor organization of work and hotel management, and secondly because of the exploitation of the workforce!!!!