8.3
Excellent
83 $
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Philoxenia Hotel & SPA

🌍
Greece, Malia, Emmanouil Tsagkaraki
● Center: 150 m
🌞 Beach - 6 min
☎ Phone: +30 2897 032081Show
🧭 Coordinates
71 EUR
Philoxenia & SPA
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Standard Family room
Standard Family room
Family room with air conditioner and bathroom
Beds:
130 $
Superior Family room
Superior Family room
Family room with air conditioner and bathroom
Beds:
149 $
Other
Other
Bed in Dorm
Bed in Dorm
Shared bathroom
Economy room
Economy room
Private bathroom
Economy Double room
Economy Double room
Private bathroom
Beds:
Standard room
Standard room
Wireless internet, air conditioning and shower
Beds:
Standard room with mountain view
Standard room with mountain view
Private bathroom
Beds:
Standard room with pool view
Standard room with pool view
Private bathroom
Beds:
Standard room with water view
Standard room with water view
Private bathroom
Beds:
Standard room with view
Standard room with view
Private bathroom
Beds:
Standard room with balcony
Standard room with balcony
Wireless internet, shower and private bathroom
Beds:
Standard room with balcony and with view
Standard room with balcony and with view
Air conditioning, shower and private bathroom
Beds:
1 Bedroom Standard room
1 Bedroom Standard room
Private bathroom
Beds:
2 Bedrooms Standard room
2 Bedrooms Standard room
Private bathroom
Beds:
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Single room with garden view
Standard Single room with garden view
Private bathroom
Beds:
Standard Single room with inland view
Standard Single room with inland view
Private bathroom
Beds:
Standard Single room with view
Standard Single room with view
Private bathroom
Beds:
Standard Double room
Standard Double room
Private bathroom
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Triple room with balcony
3 x
Standard Triple room with balcony
Private bathroom
Beds:
Standard Family room with balcony and with view
Standard Family room with balcony and with view
Family room with air conditioner, shower and bathroom
Beds:
1 Bedroom Standard Family room
1 Bedroom Standard Family room
Family room with bathroom
Beds:
Standard Single Family room
Standard Single Family room
Family room with bathroom
Beds:
Standard Triple Family room
3 x
Standard Triple Family room
Family room with bathroom
Beds:
Standard Quadruple Family room
4 x
Standard Quadruple Family room
Family room with bathroom
Beds:
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
Standard Double room with garden view
Standard Double room with garden view
Private bathroom
Beds:
Standard Double room with inland view
Standard Double room with inland view
Private bathroom
Beds:
Standard Double room with mountain view
Standard Double room with mountain view
Private bathroom
Beds:
Standard Double room with pool view
Standard Double room with pool view
Private bathroom
Beds:
Standard Double room with view
Standard Double room with view
Private bathroom
Beds:
Standard Double room with balcony and with view
Standard Double room with balcony and with view
Air conditioning, shower and private bathroom
Beds:
Standard Double room with water view
Standard Double room with water view
Private bathroom
Beds:
Standard Single room with pool view
Standard Single room with pool view
Private bathroom
Business room
Business room
Private bathroom
Business Family room
Business Family room
Family room with bathroom
Business Single room
Business Single room
Private bathroom
Beds:
Business Double room
Business Double room
Private bathroom
Beds:
Superior room
Superior room
Private bathroom
Beds:
Superior room with garden view
Superior room with garden view
Private bathroom
Beds:
Superior room with pool view
Superior room with pool view
Private bathroom
Beds:
Superior room with water view
Superior room with water view
Private bathroom
Beds:
Superior room with view
Superior room with view
Private bathroom
Beds:
Superior Single room
Superior Single room
Private bathroom
Beds:
Superior Single room with pool view
Superior Single room with pool view
Private bathroom
Beds:
Superior Single room with water view
Superior Single room with water view
Private bathroom
Beds:
Superior Double room
Superior Double room
Private bathroom
Beds:
Superior Double room with pool view
Superior Double room with pool view
Wireless internet, air conditioning and private bathroom
Beds:
Superior Family room with pool view
Superior Family room with pool view
Family room with bathroom
Beds:
Superior Family room with water view
Superior Family room with water view
Family room with bathroom
Beds:
Superior Family room with balcony and with view
Superior Family room with balcony and with view
Family room with air conditioner, shower and bathroom
Beds:
Superior Single Family room
Superior Single Family room
Family room with bathroom
Beds:
Superior Triple Family room
3 x
Superior Triple Family room
Family room with bathroom
Beds:
Superior Quadruple Family room
4 x
Superior Quadruple Family room
Family room with bathroom
Beds:
Superior Quintuple Family room
5 x
Superior Quintuple Family room
Family room with bathroom
Superior Double Family room with garden view
Superior Double Family room with garden view
Family room with bathroom
Beds:
Superior Double Family room with pool view
Superior Double Family room with pool view
Family room with bathroom
Beds:
Superior Double room with garden view
Superior Double room with garden view
Private bathroom
Beds:
Superior Double room with balcony
Superior Double room with balcony
Private bathroom
Beds:
Superior Double room with balcony and with view
Superior Double room with balcony and with view
Air conditioning, shower and private bathroom
Beds:
Superior Double Family room
Superior Double Family room
Family room with bathroom
Beds:
Superior Double room with water view
Superior Double room with water view
Private bathroom
Beds:
Deluxe room
Deluxe room
Private bathroom
Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
Deluxe Family room
Deluxe Family room
Family room with bathroom
Beds:
Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
Premier room
Premier room
Private bathroom
Beds:
Premier Double room with city view
Premier Double room with city view
Private bathroom
Beds:
Suite
Suite
Air conditioning and private bathroom
Beds:
Suite with garden view
Suite with garden view
Private bathroom
Beds:
Suite with pool view
Suite with pool view
Private bathroom
Beds:
Suite with water view
Suite with water view
Private bathroom
Beds:
Suite with view
Suite with view
Private bathroom
Beds:
2 Bedrooms Family Suite with balcony
2 Bedrooms Family Suite with balcony
Family room with bathroom
Beds:
Apartment
Apartment
Wireless internet, air conditioning and shower
Beds:
Apartment with pool view
Apartment with pool view
Wireless internet, air conditioning and shower
Beds:
Apartment with water view
Apartment with water view
Wireless internet, air conditioning and shower
Beds:
1 Bedroom Apartment
1 Bedroom Apartment
Wireless internet, air conditioning and shower
Beds:
Family Apartment
Family Apartment
Family room with internet, air conditioner and shower
Beds:
Family Apartment with pool view
Family Apartment with pool view
Family room with internet, air conditioner and shower
Beds:
Family Apartment with water view
Family Apartment with water view
Family room with internet, air conditioner and shower
Beds:
1 Bedroom Family Apartment
1 Bedroom Family Apartment
Family room with internet, air conditioner and shower
Beds:
Single Family Apartment
Single Family Apartment
Family room with bathroom
Beds:
1 Bedroom Single Family Apartment
1 Bedroom Single Family Apartment
Family room with bathroom
Beds:
Triple Family Apartment
3 x
Triple Family Apartment
Family room with bathroom
Beds:
1 Bedroom Triple Family Apartment
3 x
1 Bedroom Triple Family Apartment
Family room with bathroom
Beds:
Single Apartment
Single Apartment
Private bathroom
Beds:
Double Apartment with pool view
Double Apartment with pool view
Private bathroom
Beds:
1 Bedroom Double Family Apartment
1 Bedroom Double Family Apartment
Family room with bathroom
Beds:
Double Family Apartment
Double Family Apartment
Family room with bathroom
Beds:
Double Family Apartment with pool view
Double Family Apartment with pool view
Family room with bathroom
Standard Apartment
Standard Apartment
Private bathroom
1 Bedroom Standard Apartment
1 Bedroom Standard Apartment
Private bathroom
Superior Apartment
Superior Apartment
Wireless internet, air conditioning and shower
Superior Apartment with pool view
Superior Apartment with pool view
Wireless internet, air conditioning and shower
Superior Apartment with water view
Superior Apartment with water view
Wireless internet, air conditioning and shower
1 Bedroom Superior Apartment with pool view
1 Bedroom Superior Apartment with pool view
Wireless internet, air conditioning and shower
Superior Family Apartment
Superior Family Apartment
Family room with internet, air conditioner and shower
Superior Family Apartment with pool view
Superior Family Apartment with pool view
Family room with internet, air conditioner and shower
Superior Family Apartment with water view
Superior Family Apartment with water view
Family room with bathroom
Superior Single Family Apartment with pool view
Superior Single Family Apartment with pool view
Family room with bathroom
Beds:
Superior Double Family Apartment with pool view
Superior Double Family Apartment with pool view
Family room with internet, air conditioner and shower
Beds:
1 Bedroom Superior Double Family Apartment with pool view
1 Bedroom Superior Double Family Apartment with pool view
Family room with bathroom
Beds:
Studio
Studio
Private bathroom
Cottage
Cottage
Private bathroom
More rooms

Description

The hotel offers cosy rooms and a limited territory, situated in the village centre of Malia. Located within walking distance of bars, tavernas, shops and night clubs. Recommend for families, youth and independent travelers.

Built: 1993

Restored: 2013

Location: 32 km from the airport of Heraklion 300 m from the village centre of Malia. 300 m from the bus stop. Evening entertainment – Malia 100 m.

Consists of two 3-storey buildings.

Just 49 rooms.

Beach: public sand and pebble beach, 400 m from the hotel, 3 line. Between the hotel and the beach road runs.

We accept credit cards: Visa, MasterCard.

ATM: 100 meters

Pets: no.

On the hotel territory: 1 restaurant, 2 bars, 1 outdoor pool, physician services, Laundry, Internet cafe (chargeable)

Attractions: mini Golf paid, charge Billiards, table tennis for a fee

For children: 1 outdoor pool, in the restaurant – children's chair, children's Playground, baby bed (on request)

With a stay at Philoxenia Hotel & Spa, you'll be centrally located in Hersonissos, a 1-minute drive from Malia Beach and 7 minutes from Stalis Beach. This family-friendly aparthotel is 4.2 mi (6.7 km) from Star Beach Water Park and 5.4 mi (8.7 km) from Port of Hersonissos.

The distance to the nearest airport is 32 km.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: MasterCard, Visa
  • Check in time: 14:00. Check out time: 11:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Outdoor furniture
  • No elevators
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Indoor Fireplace
  • Smoke Detector
  • Cable TV
  • TV
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar
  • Packed Lunches
  • Bottled water (at extra charge)
  • Kettle
Internet
  • Free Wi-Fi
  • Internet access
Transfer
  • Shuttle
  • Car rental
  • Transfer services
Languages Spoken
  • Russian
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Barbecue grill(s)
  • Billiards
  • Mini golf
  • Barbeque
  • Ping-Pong
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Beach/pool towels
  • Next to the beach
Sports
  • Table Tennis
Beauty and wellness
  • Doctor
  • Massage
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
Pets
  • Pets Not Allowed
Health and Safety Measures
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Additional measures against COVID-19

The hotel is located on third line from the shore.

The nearest beach is located on the distance of 400 m. It takes 6 minutes To the beach!

Street view

Video

Map

Reviews

Cleanliness
Amenities
Location
Service
10.07.2025
I stayed at this hotel for a week in June and was very disappointed. It looks nothing like the pictures online. The entire place is in serious need of renovation — everything feels outdated and poorly maintained. Cleanliness is a major issue, especially around the pool, which was never cleaned during our stay.

The buffet is extremely small and not varied at all. The staff were not welcoming or helpful, which made the overall experience even more unpleasant.

At the pool, it’s not allowed to bring your own water or snacks, yet they don’t offer anything to buy for the kids to have as an afternoon snack — not even a small treat or something to nibble on. It made us feel very uncomfortable and unwelcome.

Even the rooms are in poor condition — closets were broken, and electric wires were sticking out from some of the light fixtures.

This hotel seriously needs improvement in terms of service, maintenance, and hospitality. I do not recommend staying here.
04.07.2025
The rooms were alright and the poolarea and spa is pretty nice.

However the service from the boys at the site was awful. Almost borderline threatening in their tone. The breakfast was below average. The bar was a bit pricy and what they offered didn’t really taste great.

But at least the rooms were alright with good balconies. And as I said, they have a nice poolarea. If you like to party and go to the beach it is located in a great area.

The rooms were not cleaned fully for one week.
02.07.2025
The male staff was on our backs the day we arrived first night we listened music and threatend to kick us out and then i felt like everyone of them was watching me and my friends we were supposed to be there until tomorrow but last night we came from partying and the ”security” guy who d rides the ”boss” dragged us to his home and then we were confused and they tried ti drag us out and the boss tried to hit my friend then they called the police and the police were on our side but today they called them again and just like that they come into our room and tell 30minutes and ur out but alltough all of this malia was the best week of my life
02.07.2025
The staff is so mean and everythinh is overpriced. If you’re going on a vacation with you’re friends, don’t go to philoxenia. It is the worst hotel I’ve ever been to. The staff called the police on us whitout a reason and the police did nothing. And they get angry if you are playing in the pool. The staff on hotels are usuamly nice but here they ar so mean.
30.06.2025
The hotel was clean overall. Fresh towels every two days and a clean of the room too. Air conditioning was good and easy to use. The bathroom was up to date and the water pressure was good. But, the male reception workers were unwelcoming and rude. They are very strict on noise on the balcony even thought you can hear the Malia ***** very clearly from the rooms. Nothing bought outside of the hotel was allowed to be consumed around the pool, this is their own rule but we believe it’s extreme to not allow water unless bought through them. As a group of girls, we were repeatedly shouted out for playing quiet music, told ‘be quiet or you will be kicked out. Speak to the boss. This is your first and final warning’. The hotel guests on the balcony next to us were very confused and said we were being very cautious of those in the hotel too. The boys on the other side of our balcony were running on the roof and smashing bottles into the pool, nothing was said by management, they just cleared up the mess and moved on. We felt isolated as a group as no other groups were targeted. The pool was clean and refreshing. The beach was a short walk and the ***** a short walk too. It was about 15 minutes to the old town or €10 in a taxi. We wouldn’t choose to stay in this hotel again but considering the price we appreciated the standard of the rooms, although they weren’t the same as the pictures shown. The staff rudeness and way of communicating really let them down as an overall experience.
26.06.2025
We stayed here for a week and are not satisfied what so ever. We got moved from our room 3 times because the toilets and sinks smelt like a sewer. They moved us while they tried to fix that then put us back into the same room and it still reeked. Then we got moved again which was a better room but the smell was awful and was coming from everywhere. The air-con didn’t work at all so our room was no better than the temperature outside.

The people who worked here were very rude to us and started shouting at us for drinking buying water that is not brought at the bar. (I didn’t want to buy from the bar as they charged me €25 for a drink when it’s €8.60 and only gave me €10 back) They threatened to kick us out when we already checked out and have nowhere else to go for 8 hours. This is not ideal as my friend I’m with has become very ill and just wants to stay hydrated. They continues to give us dirty looks when we’re just sitting here talking.

The breakfast and dinner was cold and you don’t get any drinks such as water included in dinner, you have to pay. This hotel is classed as a “luxury pool hotel” but have to pay for the lux pool, if not then you can go in the pool with the ducks swimming in it.

The wifi kept being taken down every 10 minutes so we could not keep in touch with anyone, especially for safety reasons.

The only good thing about this hotel is that the location is good. It’s about a 7 minute walk from the beech and a 2 minute walk from the strip.

I would not recommend coming here at all as we didn’t enjoy our holiday as much due to this poor service. I’m looking forwards to seeing the response from this hotel as nobody should be staying in these conditions.
13.06.2025
We stayed there as a couple and were completely satisfied. It was our second time, and we’ll definitely be coming back! The hotel is great, and the value for money is absolutely right. The food is excellent, the atmosphere at the bar is always lively, the cocktails are amazing, and the bartender as well as the rest of the staff are super friendly. A full recommendation!
13.06.2025
We were there as a couple with some friends and had cocktails together. We spent a week in Crete and went there several times — the cocktails were great, the atmosphere was fantastic, the bartender was very friendly, and we had some amazing evenings there! We’ll definitely be coming back!
13.06.2025
Really great hotel with perfect prices and a delicious buffet. But the absolute highlight is the bar! The bartender is top-notch, mixes the best drinks, and is always quick, friendly, and on point. We’ll be coming back again next year, just like every year, and we can highly recommend it to everyone
08.06.2025
the hotel is in a very good location, close to the main street and beaches, despite the proximity it is not noisy at all. great staff and very clean
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Frequently asked questions about Philoxenia Hotel & SPA

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Is it far from to the nearest beach?

It takes 6 minutes to reach to the nearest beach.

Which room categories are available in the ?

You can book Other, Bed in Dorm, Economy room, Economy Double room, Standard room, Standard room with mountain view, Standard room with pool view, Standard room with water view, Standard room with view, Standard room with balcony, Standard room with balcony and with view, 1 Bedroom Standard room, 2 Bedrooms Standard room, Standard Single room, Standard Single room with garden view, Standard Single room with inland view, Standard Single room with view, Standard Double room, Standard Triple room, Standard Triple room with balcony, Standard Family room, Standard Family room with balcony and with view, 1 Bedroom Standard Family room, Standard Single Family room, Standard Triple Family room, Standard Quadruple Family room, Standard Double Family room, Standard Double room with garden view, Standard Double room with inland view, Standard Double room with mountain view, Standard Double room with pool view, Standard Double room with view, Standard Double room with balcony and with view, Standard Double room with water view, Standard Single room with pool view, Business room, Business Family room, Business Single room, Business Double room, Superior room, Superior room with garden view, Superior room with pool view, Superior room with water view, Superior room with view, Superior Single room, Superior Single room with pool view, Superior Single room with water view, Superior Double room, Superior Double room with pool view, Superior Family room, Superior Family room with pool view, Superior Family room with water view, Superior Family room with balcony and with view, Superior Single Family room, Superior Triple Family room, Superior Quadruple Family room, Superior Quintuple Family room, Superior Double Family room with garden view, Superior Double Family room with pool view, Superior Double room with garden view, Superior Double room with balcony, Superior Double room with balcony and with view, Superior Double Family room, Superior Double room with water view, Deluxe room, Deluxe Single room, Deluxe Family room, Deluxe Double room, Premier room, Premier Double room with city view, Suite, Suite with garden view, Suite with pool view, Suite with water view, Suite with view, 2 Bedrooms Family Suite with balcony, Apartment, Apartment with pool view, Apartment with water view, 1 Bedroom Apartment, Family Apartment, Family Apartment with pool view, Family Apartment with water view, 1 Bedroom Family Apartment, Single Family Apartment, 1 Bedroom Single Family Apartment, Triple Family Apartment, 1 Bedroom Triple Family Apartment, Single Apartment, Double Apartment with pool view, 1 Bedroom Double Family Apartment, Double Family Apartment, Double Family Apartment with pool view, Standard Apartment, 1 Bedroom Standard Apartment, Superior Apartment, Superior Apartment with pool view, Superior Apartment with water view, 1 Bedroom Superior Apartment with pool view, Superior Family Apartment, Superior Family Apartment with pool view, Superior Family Apartment with water view, Superior Single Family Apartment with pool view, Superior Double Family Apartment with pool view, 1 Bedroom Superior Double Family Apartment with pool view, Studio, Cottage in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 14:00, check-out is until 11:00.

Does Philoxenia Hotel & Spa have a swimming pool?

Yes, Philoxenia Hotel & Spa has a pool.

Are pets allowed at Philoxenia Hotel & Spa?

No, pets are not allowed at Philoxenia Hotel & Spa.

How to get from the closest airport to Philoxenia Hotel & Spa?

The closest airport is Heraklion International Airport "Nikos Kazantzakis", and it is about 28 mins from hotel by car (31.9 km).

What is the cancellation policy for Philoxenia Hotel & Spa?

The cancellation policy for Philoxenia Hotel & Spa varies depending on the type of room and booking conditions.

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