5 star hotels in Malia

It was a beautiful vacation. The hotel has many swimming pools, especially for adults, but it also has 3 swimming pools for children... one for children/babies 2 - 3 years old which is covered with a tarpaulin to create shade and be able to take advantage of it at any time of the day... and the other 2 are right next to the adult one. Our children took advantage of the interactive games that were organized...

We stayed there for five days (a couple and a kindergarten-aged girl) during July with full board service. The complex is large and feels like a picturesque village and is pleasant to walk around in between variety of buildings and apartments. The service everywhere was courteous and friendly (cleaning, maintenance, reception staff and restaurant staff). We had an excellent service experience at the...

Absolute paradise! The location, the food, the amenities, the views - everything is just wonderful. But what stood out most, were the staff! At breakfast, Maria and Sofia would always greet us with a warm smile and such genuine hospitality - they truly started our day off right! For lunch, we were served by Evalina and Aida - who were so incredibly kind, helpful, and generous to us and our little...

We feel like home here! It's the third time we have come to this hotel and we found each time warm people and high quality services. This time my wife has chosen a 3 days package at the Aegeo spa and she was delighted. Albana was her therapist and she is very attentive, caring, communicative and concerned that the client feels good and satisfied. I have used the gym and I found it as very good for...

Beautiful facility and very friendly staff. Everything is very clean. Food in the main restaurant is not 5-star class…

The spa staff is very friendly. I would recommend the cretan massage, it was very relaxing and a great start to a relaxing day. Maria of the spa staff was very friendly and massaged me perfectly. Bosiljka of the spa staff is very open and approachable and very nice. The staff in general is very friendly and helpful. The alexander hotel is very clean and has a nice infrastructure. The pool restaurants...

We spend a week there in early August. One of the best stays we ever had. We had to change rooms and they were really nice and professional about it. The staff is very good, the atmosphere amazing. It's a great place if you want to relax. Nothing to see around it but we just stayed at the beach or the pools, the hotel is interesting enough :)

Loved my treatments at this spa. Ioanna was fabulous in every way possible - i felt very comfortable throughout my whole experience. Would highly recommend to anyone!😊

We were on vacation as a group – the resort is beautiful and the location is perfect. The pools and the beach are just perfect. The food was amazing, and the restaurants really impressed us with their stunning locations and excellent cuisine. The staff is incredibly friendly – a huge thank you to Eleni and Thanos! You couldn’t ask for better service at the pool bar during peak season – we looked forward...

A Perfect spa experience for the end of my Trip. I felt very much taken care of, especially by my spa therapist Maria Tha. She was kind and very meticulous with the treatment. I would recommend her for the Cretan massage. She did it wonderfully.

Amazing resort, everything you need to relax and unwind, including a fantastic spa, all the staff are wonderful and friendly, I had 2 massages during my stay, both fantastic but a big thank you to Kostas, the best massage I’ve had, will definitely be back

Wunderful relaxing kretan massage with oil. I enjoyed it very much both times! Ioanna did a great job with both massages!

Very nice looking hotel with poor service levels. More of a 4*, not 5*. Messed up our reservations, tried to overcharge us, also made lots of small mistakes, and were not very apologetic, even the manager. When I shared feedback the staff did not welcome it, instead being defensive and saying "this is how we do things". No desire to listen and improve. Not value for money. Also loads of children ...

My partner and I came to Crete for 10 days in September, and stayed at Cretan Malia Park. We had a wonderful time – the room was beautiful and the whole resort was gorgeous. Incredible food, we tried every restaurant and particularly enjoyed the Cretan one. The staff were so lovely and friendly. One thing for future travellers to be aware of – it's a VERY family-friendly hotel. I'd say it is a family...

NOT WORTH THE PRICE. DEFINITELY NOT A 5 STAR HOTEL. 🛌Rooms: As the hotel claims to be member a member of Design Hotels, we expected a well furnished room. Instead it was pretty basic and not design at all. Maybe you just need to put a FAKE FlowerPot VP1 pendant light from &Tradition in the room. Furthermore the furniture within the room looked pretty used and as they have their best days behind them...

For a 5* hotel, I expected more. The service is pretty shocking honestly, everything was below a 3*, aside from Dayanna, who quite frankly is the only person who seems to understand and value customer service. Rooms- at first it was just me and my daughter and the room was fine, just what we needed but definitely not luxury. My partner and other child came out for the last 3 days and we “upgraded”...

Very aesthetic hotel with calm atmosphere and coniferous trees. Peaceful vibe, tasty food and very good evening show, especially Dj&Sax!

I’ve recently stayed at the Cretan Malia Park 5* hotel. It’s an amazing place with five different restaurants, two pools and an own access to the beautiful sand beach. The food was delicious. For me there was almost everything included, because I chose the all inclusive package. Most of the food was Cretan style and there was also an Italian restaurant. The vegetarian and vegan options are very good...

I am going to be honest with you guys, I normally leave reviews when I want to complain, but this time, I am going out of my way to review purely because of how nice they were. Whilst I am at it, let me give some information, firstly, this place is out of the way, meaning you NEED a car, unless you like hiking daily. And the Taxi from Malia is 10 Euros each way (4 minute drive lol), which is obviously...

Beautiful view and the villa was like the pictures

We stayed in a two-bedroom villa with a sea view, two couples, for the second time. The service at the hotel is perfect, the staff is courteous and responds to every request with a smile and kindness. The villa is well-equipped, clean and simply perfect. The location of the hotel is truly dreamy, located on the mountain, with a simply stunning view, and is close to all the main places. Highly recommend...

We had a fantastic experience. The villa was well-maintained and beautifully equipped, with a private pool and breathtaking views of the sea and mountains. The service was professional, the reception staff very attentive, and the atmosphere perfect for a quiet, relaxing holiday. Highly recommended!

Excellent view from the hotel especially for breakfast. Staff are super friendly and helpful, we had breakfast included and the selection was excellent. Everything was super clean and the staff couldn’t be more helpful with our requests. Would definitely recommend and come again!

The Royal Heights Resort impresses with its spectacular view over Malia. The room seemed in good condition, though it was obvious that renovations are needed sooner than later. Staff was always attentive and very friendly, they were trying their best everyday.

Beautiful views and awesome atmosphere. I loved the activities and entertainment that the hotel had to offer. Special thanks to Joanna and Chloe for being amazing zumba and water aerobics leaders!

I was wit my daughters , it was a perfect holiday for us , the service in the hotel is perfect and so cleen , good and tasty food

What an excellent hotel, the staff were all amazing. The room we had (125E) was exceptional, clean and comfy with no issues with storage. The only thing was no kettle but not a problem as I always take my own. The pool area was kept clean and tidy but got extremely busy with people reserving sunbeds, we chose the beach as less hectic and loved the drinks service to the sunbeds. The restaurant was...

It’s a lovely hotel and the staff are great. The location is excellent. The rooms are fabulous and the whole hotel is spotless. Very clean. I’d of gave a 5 if tourists didn’t have to pay for food at the pool bar and room service although we were all inclusive. The main restaurant was included. Overall it really was lovely and we’ll definitely return. There was 7 of us. There was ignorance from Germans...

This hotel is beautiful.. so clean and well designed. The two pools are great not too busy Staff here are kind and seem genuinely to enjoy their job The location of hotel is fantastic.. the hotel is right on the beach with many restaurants and tavernas to choose from. Yesterday my bed had a heart and rose petals.. there was a bottle of sparling wine and fresh fruit .. what a lovely surprise for my...

My partner and I spent ten perfect days here last month. We arrived later in the evening, and check-in was incredibly smooth. They answered all the questions we had and took their time to explain everything about the hotel in great detail. The rooms are modern and, in our opinion, have enough closet space for clothes. Contrary to what we were made to believe from other reviews here, the bathroom gave...

We had a very good and relaxing full body massage, aole vera packing and facial treatment by Anja and Eirini. After that we could use the SPA facilities. We loved it!!

I stayed at the hotel for a week in the middle of July and was absolutely delighted with my stay. 🔹The most pleasant impression was the friendliness and customer-oriented attitude of the staff. At this hotel, you truly feel at home, knowing that you will be well taken care of and that they will do their best to meet all your wishes. 🔸The food was absolutely excellent, with grilled dishes, a good...

On tuesday I had an treatment with Mr. Antonis (Massage and ICE Glow). It was great, i really enjoyed! Thank you very much!

Booked in for the deep tissue massage after a quick demo by one of the spa workers at the pool. Really recommend this as it released all tension in my back and shoulders that had built up from the gym. Anja was really professional with her mannerisms and I could tell she understood what she was doing. Would most definitely do it again

During our vacation, we had the pleasure of experiencing a Cretan full body massage. We were treated by Anja and Eleni, who were both not only extremely professional, but also incredibly friendly and warm-hearted. From the very first moment, we felt completely comfortable and in good hands. The massage itself was fantastic: Tension was relieved, muscle and joint pain were noticeably reduced, and we...

The resort is beautiful and clean, with lots of amenities to choose from. I got a deep tissue massage, which was done by Antonis. That was very powerful and reorganised my back. The quality of the food is also very good and selection of such is very good, something for everyone. Pools, Sauna, gym, aswell as the bars are available to all guests. Massages are a special service though. Nevertheless full...

We enjoyed a vacation in period of Aug 25 to Sep 01 with a small child. Here is what we liked: - Nice territory - Good service - Nice room cleaning - Polite reception personnel - Restaurant's management is both professional and attentive for people with different needs/requests, they also tried to follow covid safety measures - children playground was in shades of trees so it protected the baby from...

Lovely hotel. Serviced daily, staff polite and helpful, apart from 1 receptionist who seemed to enjoy being obnoxious. Good choice of food and waiting staff couldn't have been more helpful.

Having great holiday here. Food fabulous. Great bar waitress and restaurant staff. Lovely clean rooms. Covid actions taken. Opportunity for test before return flight daily in hotel. Also in main Street outside. 20 to 25 euros. Shame people leaving towels on empty sunbeds around pool and grounds. Advised not, but no-one checks.

Amazing environment by the sea really nice food with a huge variety to choose for every meal, kids friendly with many pool areas, the rooms are recently renovated and of high aesthetic!I would definitely recommend it!

Nice hotel, great food, very private. I can Highly recommend. 👌

Da otsen zarko I more rjadom i domiki prostornoe -otdõhai.No sto ne tak to poslo.V natsale poselili blize k mõrju I s basseinom is kotorogo prognali.A potom I vovse poselili na glavnoi magistraal śum vezut kak budto tebja na Kamaze a mõ ustali I hotelos otdõhat.Do morja bõlo uze dalse nado bõlo sagat 15 minutes 2 DNJA POTERJANNOGO TIME proleteli nezametno razbirali tsemodan s kupalnikami .0ķ.no 5 dnei...

Thoughtful and attentive service, but there is nothing to do near the hotel

Wonderful hotel experience from check-in to check-out. This hotel provides the best attention to detail and service. One of our favorite stops. We did the bed and breakfast special, and paid for our dinners which were reasonably priced. We dined in the Meat at the Point restaurant, and enjoyed the quinnoa rocket salad, steak, and mushroom risotto. We truly enjoyed the private pool, ocean view, and...

Our family recently stayed at Nana Princess for three nights in mid-October, and it was an extraordinary experience. Having traveled extensively and stayed in numerous luxury resorts around the world, including those in the Maldives, Hawaii, and Dubai, we can confidently say that this resort is the best we've ever encountered—far surpassing our second favorite. The hotel facilities were impeccable...

My stay at Nana Princess Hotel was nothing short of exceptional! I had a private room with a pool, and it was pure luxury. The room was spacious, modern, and impeccably clean, with every detail thoughtfully designed for comfort and relaxation. The private pool added an extra level of exclusivity, perfect for enjoying the beautiful surroundings in peace. Dinner was an absolute highlight—delicious and...

Stayed in the Villas for 4 nights and it was a good experience. Quiet and safe environment,good services, the beautiful private beach and swiming pools,the tasty breakfast and food offered from two exclusive restaurants of the Villas are amazing highlights of the Villas.

A fantastic resort, perfect in every detail. The suite was perfect and the private pool 5 stars. Staff, restaurants and services that exceeded our expectations. Truly exceptional.

As good as always, but unfortunately the hotel facilities are a bit old, especially the swimming pool, which is not so amazing.

Just got back from 4nights at this hotel it was complete bliss. Location is great. More restaurants and hooka lounges within 15-20 min walk. The Buddha Bar restaurant was so good. The sushi was perfect I ordered the same thing everyday! The hotel grounds truly breath taking with the sunset views. They gave us a free room upgrade with a plunge pool. Service and staff were so friendly and helpful. I...

Dreamy! This was an amazing stay. The rooms are so beautiful and cozy, with everything one would need and more. The food was incredible! We ate at three restaurants and they were all outstanding. We also used the fitness center and spa and enjoyed both. The massages were relaxing and perfect for the atmosphere here. The beach and pool chairs are nice as well, with gorgeous views and decent beach access...

Great hotel, actually perfect!! We had the room with private pool it's amazing. The restaurants are a little expensive but well worth it and the food is amazing. The service is professional. I would most probably come here again

The hotel is great, but the service is amazing. The water are good and the beach is great, food is good but use the menu instead of the open buffet, it had great things like pesto pasta and grilled meat. On another note, there’s one employee named Aris who took us from the airport and during our travel was so nice and helpful, which showed me what a service is all about. I will definitely come back...

Very beautiful resort, extremely clean ,the rooms with the private pool are perfect! The food is good. However surprisingly we had to pay extra cost for the water in dinner.

Nice hotel, but not five stars! The buffet was large and plentiful, but too much "english" food and not enough Greek food. Kids entertainment was a little shabby. Danny the main entertainer was great, but kids facilities were old and tired. Evening entertainment was poor. Snack bar was poor. Bedrooms were good.

We had a fantastic time staying at the resort. It had all we needed for a great holiday. The suite we stayed in was very spacious with a private rooftop terrace, the room was cleaned daily and stocked with bottled water every day. The restaurant was excellent, there was always something nice to eat with a vast selection at every mealtime and the Italian restaurant is a must. The staff were very friendly...

I've only been here a night and part of the morning, but I could have hugged the kind reception staff member who gave my daughter and I such a warm welcome, plus sandwiches, at 1am. Yes, the rooms show slight signs of wear but our room is spacious and immaculately clean and with service like that, I don't mind at all. I'm only here to have a bit of fun for a short amount of time but there seems plenty...

Went to this resort previous to covid with my other half and loved it, so we thought we would return with our baby. Staff are excellent and friendly. Family rooms are spacious and get cleaned every day. Good variety of pools, however unfortunately they were extremely extremely cold which was a shame. Lots of food for all inclusive! The snack bars by the pool were great! Massively lacking kids entertainment...

Had a really good time and the hotel was really good. Rooms were clean. Shower needed new sealant. Service was pretty good, and ate my own body weight in food which is a good guage of its quality. Just missing the finer points to be a 5 star. More like 3.5 to 4 star, definitely not 5 star. Would recommend it though for those wanting a quiet resort.

Excellent hotel for relaxing holidays. The "executive suites" with private pool are wonderful. Really nice service.

We had a very relaxing and tranquil stay at Castello Boutique. We stayed in one of the suites with sea view and infinity pool which are amazing, we enjoyed watching the sunset and sunrise from our balcony. The staff were very welcoming, Aphrodite and Christina on reception were particularly helpful. Good breakfast spread and clean facilities. Recommend going early for breakfast if you like hot/warm...

Amazing hotel. We are in a swim up room, and it has been perfect. Few niggles with the room as I think we are the first ever guests to stay in it, however they were all sorted out quickly. The service is excellent, the staff are all very friendly. We are here on a bed and breakfast tariff, and the breakfast has been great. I wouldn't bother with evening meals or lunch, there are so many nice tavernas...

A lovely hotel in the heart of a beautiful village called Sisi… Very close to the centre and everything that is going on. Breakfast isn’t great with a limited choice - however, it is very close to local tavernas and restaurants - with fabulous choices for lunch and dinner.

I have used the spa facilities as I am local to the area, and it's highly recommended! Enjoy your holidays!

Returned here for our second stay after the first fantastic experience. The second time around was just as good. Great hotel, wonderful attentive staff, and a great location.

No negative, all the staff are amazing can’t do enough the managed are about and make a point of speaking to you . It is spotless clean the maids speak and helpful . It is central to everything. The beds and pillows are very comfortable good bedding white towels not grey looking ., Nice swimming pool indoor is a very warm one . It’s nice to have staff making a point of speaking to you , had a week...

Stayed being July for 11 night on half board When we arrived, we were greeted by a lovely reception staff who showed us to our room checking, which took about 30 minutes, and you were given a cold, soft drink .. Rooms our room was quite big and very clean lots of Wardrobe space and they had shelfs in them the safe was free and you just add your own code the bathroom was nice with a bath and...

We visited Angela's with our friends for the week. We stayed in the suites opposite. This was our second stay here and this time was just as wonderful The hotel is lovely. The staff are all so pleasant, smiling, and helpful. They all work so hard and do a great job. We booked bed and breakfast, and that certainly didn't disappoint. Great selection for breakfast, and I even tried the rice pudding...

Amazing hotel and place to stay. Returned Monday after 9 nights. Nothing at all to complain about and seriously I am the hardest person on earth to please. We were bed and breakfast and there was everything to choose from. Other couples who were having evening meal said the dinner was fabulous. We didn’t have the barbecue night and regret that as we saw what was on offer. Rooms cleaned daily and it...

My husband and I stayed at this fabulous hotel from June 20th for 11 nights. We had one of our best holidays ever in Crete and we have been coming for many many years. Im not sure how to make this review different from many others already on here to be honest, the staff are friendly, the food is excellent, the hotel is spotless but its so much more than that. You genuinely feel like you have become...

Hotel is lovely, small and friendly, the food can not be faulted, we went half board. The service was lovely, friendly and very professional. The Staff are this hotels greatest asset, attentive professional and friendly. Our suite room 304 was overlooking the pool and the mountains , only fault we found was that if the bar was busy the sound Caried up to our room. We had a lovely two weeks.

This hotel fully deserves all the amazing reviews it has. It's such a lovely small hotel, ideally located in Sissi and the personal service from all the staff is 5 star. We stayed in room 305 which was perfect. Breakfast was very relaxing with coffee or tea being served and a lovely choice of food every morning. We spent days around the pool which was gorgeous and ate lunch at the hotel most days...

I had a wonderful stay at this hotel! The staff was welcoming, friendly, and always available. The room was clean, comfortable, and well-equipped. The overall atmosphere was calm and pleasant, which allowed me to truly relax. A big thank you to the entire team for their professionalism and kindness—I'll be happy to come back!

All staff were first class, Stefanos the Restaurant Manager was five star and personable in attendance to us and it was a joy to chat with him. The pools are all amazing and accessible beach made the stay enjoyable.

The Akasha Beach Hotel & Spa offers a luxurious getaway right on the beach. The rooms are modern, clean, and offer breathtaking sea views. The spa area is top-notch, perfect for relaxation. The breakfast buffet is varied and delicious. The staff is very friendly and attentive. A wonderful place for a relaxing vacation! Gladly again!

HOTEL A CONSEILLER L'hotel est très bien placé. Le personnel est agréable et accueillant.

The Hotel was very nice, good Buffet, very clean and directly on the beach. Very good located with a lot of shops and Restaurants around.

We had a great time, the facilities and service are excellent. We were disappointed with the food, both the breakfast, lunch and dinner. The only food that was tasty and appropriate for the hotel level was the food that was paid extra in the restaurant on the beach/pool. There is no free drink, the water is sold at a price 13 times higher than in nearby supermarkets. Even if you arrive very early all...

Stayed here for 7 nights. I think the hotels a 4 star rating rather than 5. Pros- Adult only pool Quiet layout of hotel on different levels Traditional villages only stone throw away. Recommend the extra hike to Old Herissonis, beautiful and full of lots of traditional taverns. Restaurant staff really friendly! Cons We booked a room with private pool inland view. Pictures on website can be quite...

We stayed her for 10 nights as a family of 4, half board. You can swap lunch or dinner. The hotel is beautiful, really unique and pretty, especially on a night when it is all lit up. The pool area is nice but does get busy. The adult only pool looked nice a quiet. The staff are all so friendly and always smiling, from the waiters to the gardener. The maids are absolutely gems, the room was always...

We have just had the most incredible days staying at Esperides Resort. From the moment we arrived, all staff were outstanding. My girlfriend and I stayed in a room with a private jetted tub which was well worth the upgrade. We will remember our few days at this hotel for a long time and would love to come back in the future.

The service in the SPA was incredible. Super professional. First a check on personal preferences that were perfectly followed through. Kind people. The manager Mikaela was an experience on its own. You will read her from the lips when she tries to understand what she can so for your well being. Also the masseuse Zorayda she kept what was promised! Strong and powerful as she is she can help you relieve...

I had a truly wonderful experience at Esperide Villas. The staff were incredibly welcoming, attentive, and always went out of their way to ensure everything was perfect. A special highlight was the spa, where I enjoyed an outstanding massage with Vasilis. His professionalism, skill, and calming presence made it one of the best treatments I’ve ever had: relaxing and expertly delivered. I highly recommended...

Had an incredible massage and treatment at the spa. Angela the therapist was fantastic. Highly recommend. All the staff here are so friendly and accommodating. Highly recommend.

Took such great care of me and even upgraded me to full sea view. Super comfy beds, great Bfast, close to everything you want here in town. Cannot recommend enough!

Style without substance ...first impression ok but so many things missing .. Bedroom very small with limited storage in room,why not have bedside drawer units ..?Air con poor. Shelves or drawers in bathroom and some clothing hooks .Balcony remove table then possibly 2x people could sit out at same time .. Reception area with its all white blandness lacks any atmosphere, it's all about the look .....

As you can only give a maximum of 5 stars I’ve done my own rating system! Location ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ - literally in the centre of Hersonissos with the best views! A few steps and you have the beach, restaurants and shops. Could not be any better. Hospitality ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ - Greeted outside on arrival and then provided with a tour of the hotel and escorted to our room by the Hotel Manager...

Words can’t truly express how incredible this place is. The entire hotel is spotless, and the rooms are absolutely stunning—always fresh towels and clean bed linen. We had a sea-view room, and waking up to the sunrise each morning was just breathtaking. Now, onto the manager, Nicos—what can I say? He truly goes above and beyond to make every guest feel welcome. Nothing is too much trouble for him...

I had a fantastic experience at Vasia Boulevard Hotel in Hersonissos, Crete. The hotel is stylish, clean, and ideally located right by the sea and close to the town’s shops and restaurants. The staff were incredibly welcoming and made me feel at home from the very first moment. My room was modern and comfortable, with a beautiful sea view. One of the highlights was the hotel’s restaurant — the food...

We stayed here for a week in May and loved it! The accommodation was lovely. We had a sea view and I would recommend paying the extra for that as we had a little balcony and it was so lovely to sit out there in the morning sunshine to watch the world go by. The Manager and hotel staff were amazing. Everyone was so kind and friendly. They were all utterly professional but also so friendly, generous...

Our stay at the hotel was truly exceptional! The staff were polite, welcoming, and always ready to assist with anything we needed. The spa was a wonderful relaxation experience. Our spa therapist Chrysa provided us a truly wonderful treatment . Her expertise and attention to detail were evident throughout, making the whole experience unique.

I did a treatment with the therapist Marina and she was fantastic! She was professional and caring and I will recommend her It was a very pleasant time in Aegeo spas in Kalimera Kriti with Marina

We had a pleasant stay in a generously designed resort right on the coast. We appreciated the beautiful beach, which was never crowded, plenty of sun loungers and parasols, and the beautiful large swimming pools.

Great Spa. Kalliopi‘s Massage was just Perfect, so relaxing and peaceful. Highly recommended! ASK for Kalliopi! The whole Team is very nice and welcoming! Thank you for the lovely experience!

Amazing service in spa . i had a very good massage from Chrysa !! she was very gentle and professional!! Really i recommend!! Thank you 🙏🙏

The cretan massage with my therapist Chrysa was excellent! Thank you very much. I can fully recomend it to everyone. Chrysa was very friendly, professional and polite.

It’s been an amazing holiday. Everything was amazing, I always found something to eat even though I’m a picky eater and the beds were so lovely. Staff were brilliant too. Thank you

After looking forward to this holiday to arriving, firstly to be hit with the tourist tax, 5* hotel defo only for the tax, this hotel is not a 5*, although the the hotel was clean we felt this was the only positive. No entertainment not enough sunbeds, food not the greatest, drinks rubbish, we expected alot more from a 5*/4* hotel. Beach was in walking distance so this was positive, a great escape...

Great hotel, highly recommend! The food is delicious and fresh, there is a lot of vegetarian options which was a nice suprise. The staff is very nice. The rooms are pretty and clean. The beach is very close. Amazing experiance. Staying here was the right choice.

We were very pleased with our stay at Hersonissos Palace. Starting with the very friendly service, both at the reception desk, at the three bars, in the restaurant, and at the housekeeping desk. The food was delicious and there was a wide selection. The rooms were well-maintained and cleaned daily. The beach is literally a minute away, and there's a hotel bar right next door, which is great. Everything...

The food is fantastic, something new every day, everyone will find something for themselves. The restaurant manager takes care of everyone and keeps things tidy. Amazing cuisine, fantastic drinks!!! What more could you want? If I'm in Greece again, I'll definitely come here again I recommend ⭐️⭐️⭐️⭐️⭐️

Hersonissos palace was a lovely place to stay. Our room was standard. It was clean with a lovely shower. Maids worked very hard and cleaned our room every day. Hersonissos palace is rated a 5 star but we felt it was more a 3 star only because the hotel needs to be updated and in its mantainance up keep. We payed 5 star tourist tax so was a little disappointed only in this area. Food was amazing a...

Some people may consider this review harsh and to be fair I could see why it's open to challenge, of i had the optioni would probably go 3.5 rating rather than 3. If you have booked this hotel already please don't worry its a decent hotel and won't ruin your holiday, it just won't make it either. Location Location is great 5 minute walk from the beach and the ***** with several supermarkets only...

Rooms and hotel in general is very clean , staff were very helpful and attentive pool area was good with plenty sunbeds .we had a complementry bottle of prosecco in room on arrival

We had a wonderful week at the Albatros Spa Resort in Crete. The resort is perfect for families, and our daughter thoroughly enjoyed the stay. The themed evenings were a highlight, especially the Latin Music Nights and Greek folk dancing. These evenings were not only entertaining but also gave us insight into the local culture. The food selection was diverse and delicious, with a good mix of local...

Our second stay at this hotel was again amazing. We paid to upgrade to a superior room with a huge balcony and sea view! It was fantastic. The balcony was amazing and had 3 sunbeds as well as a table and chairs. The room was exceptionally clean. The cleaners came in daily to clean and change the towels. We loved the food, there were so many themed nights, and such a great variety of food. We loved...

Room maids are practically invisible, but room are always clean. Often decorate bed with towels, kid very liked it. Husband had some discomfort about shower watter leak sistem, because after taking a shower he had to clean up all bathroom floor from water.

A free glas of water at dinner wold be apreciated !The general attitude îs ' profesional ' not friendly , Recomanded for family vacanțion !

Absolutely great resort! Great food and service The rooms are super clean; all area’s are clean and well maintained. The pools are awesome and never have to be afraid you can’t get a spot. I honestly have to say the best all-inclusive resort I have been to. Would recommend to everybody; there is a lot to do for elderly, youngsters, teens families and even adults only parts of you like to get away...

A wonderful all inclusive hotel with excellent food/drink quality and options. The resort is huge but feels like a small village. Certain areas are busy but there are so many different areas that quieter spots can always be found. Perfect blend of family friendly and luxury. Can't wait to return.

The hotel, the staff especially deserve a big 5 star 🌟 review. Hospitality best we've had - ever. Combination of local mentality and hotel DNA made the trip incredible. The parts that need to be improved. Hotel gym is well equipped, but it hosts local people as well which makes the weight room tight. Food - great but could be better and a wider variety. Off the charts. Bars and food areas located...

⭐️⭐️⭐️⭐️⭐️ Absolutely perfect in every way! The cleanliness is impeccable, the rooms are comfortable and well-maintained, the pools are spotless, the beach is beautiful, and the restaurants offer a wide and delicious selection. The surrounding landscape is stunning – everything is ideal for a relaxing and enjoyable stay. A big compliment for also thinking of early departures and late arrivals – full...

We had a great stay at Creta Maris Resort. The all inclusive setup makes it super relaxing – you don’t have to think about anything and can fully unwind. Most staff were friendly and helpful, except for one or two at Enomy Restaurant whose English made communication tricky, and the luggage staff who seemed a bit indifferent. Food-wise, I recommend booking the à la carte restaurants. Buffets offer...

Hi everyone, We spent 7 days here for the second time. I would say it's not an accident. Honestly, I would come here in every year if I could do. Why? Because, it's perfect choice for real 5 stars lover. it's perfect choice for families. it's perfect choice for romantic types. it's perfect choice for food lover. it's perfect choice for cleanliness lover.

Everything was just fine, I had a grate hollidays in the hotel. The room was clean, food was nice and fresh and the hotel stuff friendly... only in the breach you need special shoes to get into the water.

- excellent beach, just a few steps from our room. Unfortunately, we had huge waves on 3 days of our stay when it was not allowed to swim in the sea. This is purely bad luck, can happen anywhere, anytime. Safety first. - mediocre cuisine, really not a 5-star variety and quality - lovely pools, with plenty of sunbeds - rooms need bigger renovation, we are a family of 4, with teenagers and there was...

Emma did a very good massage I relaxed really I recommend her she was really pleasant and kind and she help me to relax really well

Rafel and Emma - fantastic experience my daughters first massage and the staff where fantastic. All tension was take put of our backs. Great team and experience.

Getting a massage at this spa was really nice. Emma was my masseuse, and you can tell she's an expert, and her massage was very relaxing. I'd definitely go back again!

Superb territory, very friendly staff, especially on reception. Great animation team, my daughter really liked them. Food, I think - 4, because sometimes meat was really too tough and untasty, but we always could find something for ourselves. There was always enough food, even if you go at the end of lunch. 2 big swimming pools! Cool! What was not very comfortable - it is entrance in the sea, there...

Excellent Conference Center, pools, accomodation, restaurant, service - all combine make it an ideal place for Conferences and Symposia as well as for relaxation and rest: family friendly

WE HAD AN UNFORGETTABLE TWO DAYS !!!!!!! GREAT ROOM VERY KIND STAFF CLEANLINESS AND PERFECT SERVICE. MANY CONGRATULATIONS TO THE VERY KIND AND KIND MANAGER, HELENA. YOU FEEL LIKE YOU ARE REALLY IN PARADISE!!!!

Great hotel, well situated with chalet style accommodation, private pools and a main pool with waterslide. Plenty of bars, restaurants, game facilities, gym, tennis courts and squash courts. Straight on the beach with another beach close by. Plenty of fish if you like to snorkel. Staff attentive, friendly and professional. Knowledgeable and helpful. Food is buffet style at breakfast and dinner, good...

Every aspect of our holiday was spectacular. My granddaughter and I had a wonderful time. The food exceeded my expectation breakfast, lunch and dinner were more than 5 stars. The staff in the restaurants were so helpful, I have to mention one particular woman Aphrodite, what a kind and professional staff member, my granddaughter adored her. The reception team also so helpful and always had time for...

Faultless from start to finish. Amazing staff who couldn't have been more helpful, choice of four restaurants with a varied selection of food, all to the highest standard. The room was spotless and cleaned beautifully every day with linen changes whenever required. From the porters to the manager everyone was without exception friendly and accommodating. I had made previous arrangements with them to...

Very crowded place, feels that the hotel takes more guests than actually it can handle. The overall cleanliness has to be improved, and also a negative point is that the pool has saltwater, which for little kids make the whole process unpleasant. From positive points, the location is great and by far the best thing is entertainment team, really good level :)

It was a very good stay!! I really liked the entertainment that animation team gave us! it was truly amazing and cool experience to stay here! 🫶

We visited for 7 nights as a couple and really enjoyed our stay. Room was clean, amazing view of the sea, stocked with water daily. All staff really friendly and helpful. Pool was lovely, and the animation team give a really good vibe with lots to do in the daytime. The sunset over the water is incredible and the hotel pool bar has a great view. Breakfast and lunch had a lot of choice, but there...

good viry good i liked in the hotel in the People in the activities very nice goodtime internatiomal entertainment and Coralia group. The food is very good and we will recommend to friends and family. We will be back as soon as possible absolutely

The rooms are average, the service is very good, the price is affordable, the environment is very good, and the public implementation is perfect! If the room is decorated, it will be more perfect!

A great resort hotel but too busy/mass for us. Quality of the food could be better. Also sometimes narrow paths at the buffet so people get in each other's way. Pigeon droppings on the balcony (was cleaned every day), bathroom floor was not mopped, loud music at the pool.

We were at the hotel for a short vacation and everything was perfect

Excellent first holiday as a family here. The staff are very polite and helpful. They always tried to entertain our baby too which was lovely. Especially the cleaner and lady who welcomed you into the main restaurant. We had a shared pool which was amazing with us having a ground floor bungalow. I’d definitely recommend requesting ground floor if you’re paying extra for a shared pool. The place was...

The hotel has perfect service. My daughter was ill during our stay and the hotel staff was incredibly helpful and nice and ensured that all our needs were taken care of. They provided food service to our room and were able to help us with unexpected health situation even in the middle of the night. Thanks to them we were able to enjoy our stay despite the illness.

My husband and I celebrated our first wedding anniversary/honeymoon here and we could not fault our time. The resort is beautiful and the staff are very friendly and helpful. Maria from the bar at Delphinia pool deserves a special mention, she went out of her way to make our time special! We will definitely be returning and trying out other Mitsis resorts

The hotel is fantastic, all the staff are very friendly. The gym is a decent standard. The tennis courts look very good. The food generally is good. The sunset from the beach is incredible. It’s unfortunate the beach bar isn’t open later. The rooms are good and beds are. You get delivered to your room on a golf cart with your luggage. If you want premium spirits they are included you just have to ask...

in general, the hotel is good. and it can be recommended. I will write some points that will be interesting to other guests: the room is clean and ordinary. cleaned every day. drinks and bar are free. refill every 2 days. it's cool that they care about the guests so much. the furniture, the bathroom are a little "damaged ", but I assume that this is from the huge number of guests. it will take some...

Very nice hotel and very value for money. Food was fabulous, especially in the Mediterranean Restaurant. We booked a suite and when we saw the room, we were speechless. Last but not least, the staff was extremely friendly and helpful.

Perfect location-open sea from one side and quiet bay from the other side.Big territory full of trees,palms,flowers-very beautiful!A lot of well situated bars,private pools,small shops and one big spa.Near to Hersonissos.Not far from Heraklion Meal always tastes and fresh,always includes fish,meat,chicken or turkey,fresh vegetables and fruits,and desserts and local sweets.Good bottled wine,other alcohol...

I've been here 1 day,all these negative reviews are so FALSE,the staff are amazing,the foods as u expect from an all inclusive. Plenty of booze on offer,all the pools lively with polite guests,music and staff walking round asking if anyone needs drinks. The rooms are clean,air con is fantastic. What more needs to be said

Booked an all-inclusive holiday at this resort. However, we arrived late after our flight was delayed, it was after 11pm. The reception said that there is no restaurant open at this hour but if you want to eat there is a restaurant that is open where we will have to pay. This restaurant was within the resort. We were all hungry. So we ordered a burger, spaghetti and a couple of chips and soft drinks...

Beautiful hotel, had such a relaxing week here. Buffet has such great choice, plenty of variety and tastes good. Staff are all friendly and helpful, they could just do with keeping on top of clearing dining tables after people have finished eating. Our cleaner was so lovely, our room was always clean and comfortable. Good working air con, loved the all inclusive cocktails. Beautiful turquoise sea,...

Our room was lovely, quiet and great views. 4 stars instead of 5 because there was only one lift and it was always busy. The staff were fantastic, so friendly and attentive. 4 stars instead of 5 because the checking in procedure was atrocious. The queue was long and it took forever to be checked in. The location is beautiful. Again 4 stars instead of 5 because the transfer from the airport took so...

Beautiful location but nothing here in this area at all. Room was amazing. Sea view. Nice and quiet. Staff were polite and friendly except the ladies on reception who didn’t want to help or smile sadly. The hotel is not 5 star. More a 3 star. Needs a lot of money spent to make it 5 star. The main problem here is the food. It’s COLD! So not that great. Don’t book this hotel ! Far better parts of Crete...

I really don’t know what all the fuss and negative reviews are about. We had a wonderful stay, the staff were so friendly, our room was amazing (superior sea view), it was cleaned daily and mini bar was topped up with fresh bottles of water and drink. The maid always left a little treat for us on our bed such as a flower display or left a vase of fresh flowers on the table. The food was great, so much...