Kreta Natur Apart-hotel

The room was a good size but was let down by the furniture and the kitchenette. The only chest of drawers was so narrow it was barely suitable for socks and every drawer stuck, as did the small drawers in the bedside tables. Aircon was free but the safe was €15 per week which I think should be included in the room price. The fridge was full size and not too noisy. The shower pressure was good but the water did vary from warm to scalding whilst running so be prepared to move quickly! The floor was also very slippy and there are no handles to grab if you do slip. The room isn't really suitable for self catering due to the lack of space and was missing several items I would have expected such as a corkscrew, bread knife, chopping board/worktop saver, wine glasses and a tea towel. There was a large gap in the main door which let in light and made me quite uncomfortable as it was opposite the bed so we had to block it by hanging a towel on the door each night. The traffic noise was also quite loud which may have been due to the gap, so may not be an issue in other rooms. Cleanliness wasn't great, there was quite a bit of dirt and grime around all edges of the room, and food in the drawers when we arrived. The bath mat wasn't changed throughout our stay, just hung to dry. The bathroom floor wasn't cleaned properly, the bin wasn't moved just mopped around. The table on the balcony wasn't wiped all week. Transfer from the airport was about an hour as we had 6 stops before our hotel. The nearest shop is the Spar, just past Yamanis restaurant, which is quite a steep hill on the way back so it would be helpful if the hotel sold large bottles of water for those without transport. Location is ok but wouldn't stay again as we don't drive and wouldn't recommend the nearest restaurants (Big Blue - food was dreadful, Yamanis - ridiculous prices) so had a long walk each night. Chersonissos was around a half hour walk downhill. Taxi back was 10 euros, taxi ranks easy to find on both sides of the main road. Anissaras was a nicer walk along the seafront and easy to do both ways, only slightly uphill on the way back. The first bar is around 10 mins walk and the nicer restaurants of Analipsi a further 40 minutes with plenty of bars along the way. Pool area was nice and quiet which is what we wanted. Pool is not heated. Bottled beer was €3.50, no draft available. Overall we enjoyed our holiday but we wouldn't stay here again due to the poor self-catering facilities and the remote location.