Neptune Hotel-Resort, Convention Centre & Spa in Mastichari
Rooms and prices
Description
The hotel has a large green area. Good food and a high level of service. Opportunities for sports. A wonderful SPA-center. Recommended for families and couples.
Built: 1991
Restored: 2006
Carried out some repairs, built new housing and bungalows.
Location: on the seafront, 18 km from KOs town, 8 km from the airport, 5 km from the village of Mastichari. A bus stop 300 metres from the hotel.
Evening entertainment: der. Mastichari (5 min by car).
The hotel has 570 rooms. There are rooms for people with disabilities. The hotel grounds are equipped with ramps.
Beach: public, sandy (open coast), 50 m from the hotel, 1 line. The entrance to the sea sand. Changing cabins, shower. On the beach umbrellas, deck chairs: free of charge. Beach towels: for a Deposit. Toilet on the beach. At the pool umbrellas, sun beds: free of charge.
We accept credit cards: Visa, MasterCard, American Express.
Pets: no.
Note: the concept of the hotel does not provide entrance children up to 12 years in the gourmet restaurant Proteas.
In the evening on site there is a dress code is not welcome to wear shorts, sports wear, and also not recommended the restaurant in their bathing suits.
On the hotel territory: Parking, pools: 4 (open, freshwater: Residence heated in April and October, 990 m2 with 450 m2, 530 m2 Village, Olympic 1250 m2), Luggage room, restaurants: 1 (main Neptune), bars: 7, meeting rooms: 1 (550 persons), night clubs: 1, the shops (minimarket, boutique ), dry cleaning (fee), Spa center (Neptune), indoor swimming pools: 1 (heated in the SPA Neptune 300 m2), Barber, a la carte restaurants: 2 (gourmet restaurant Proteas; Osteria Italian restaurant), jewellery shop, tavern, TV room, gift shop, currency exchange, free wifi, Laundry (chargeable), Internet cafes charge, play cards, doctor on call (charge), Newsstand
Attractions: massage paid, free aerobics, gym, Billiards for a fee, mini-soccer for free, rental of tennis rackets and balls for free, tennis court lighting, tennis lessons for a fee, Turkish bath (Hammam) charge, table tennis for a fee, iPod charge, animation (daily & evening programs and shows), charge tennis court (4 courts, covering – clay), sauna chargeable, beach volleyball, water sports with charge (on the beach)
For children: children's menu in the restaurant (meals for children are available on request, free), animation program for children (daily), kids club (4 - 12 years from 10:00 to 17:30 daily, all season), Playground (fenced, partly under the overhang, covering – grass), Babysitting services: on request, club for teenagers (aged 12-18, from 10:00 to 17:30, in high season only), children's pool: (3, fresh water), children's disco (daily), children's corner in the restaurant, baby monitor on request, free of charge, pot on request, and free highchairs in the restaurant: there is
With a stay at Neptune Luxury Resort in Kos, you'll be on the beach, within a 10-minute drive of Mastichari Beach and Neptune Hotel Strand. This beach hotel is 6.5 mi (10.4 km) from Tigaki Beach and 11.1 mi (17.9 km) from Port of Kos.
The distance to the nearest airport is 8 km.
Policies and conditions
- Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: MasterCard, Visa, AmericanExpress, DinersClub
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Chapel
- Garden
- Television in lobby
- Terrace
- Express check-in
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Linens
- Mosquito net
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- German
- English
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Billiards
- Mini golf
- Nightclub
- Hiking
- Entertainment
- Sun Deck
- Ping-Pong
- Free parking
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Squash
- Diving
- Darts
- Cycling
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- Hammam
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 260 m. It takes 4 minutes To the beach!
Street view
Video: Neptune Hotel-Resort, Convention Centre & Spa, Mastichari, Greece
Map
Reviews
The entire staff deserves praise: everyone was extremely friendly, attentive, and professional – from the reception and the waiters to the housekeeping team. You can really feel that they work with passion and care.
A very special thank you to Tania and Vangelis, who went above and beyond and made our stay unforgettable.
We will definitely come back – highly recommended!
The resort is located right by a beautiful, clean beach with crystal-clear water – perfect for swimming, relaxing, or just enjoying the view. The entire property is very well maintained, from the immaculate rooms to the spotless public areas. You can tell that cleanliness is taken seriously here.
The pool areas are spacious and inviting, with plenty of loungers available, and the gardens are beautifully landscaped, adding to the relaxing atmosphere. Our room was comfortable, quiet, and well-equipped, ensuring a restful night’s sleep. The only small downside was that the “double bed” consisted of two single beds pushed together, which created a noticeable gap in the middle.
We left with wonderful memories and would happily return. Highly recommended for anyone looking for a relaxing, high-quality beach holiday on Kos.
We had a late flight so staff collected our luggage from rooms and stored safely, allowing us to continue using the resort facilities. Also able to shower and freshen up in the departures lounge before heading to the airport.
Overall great experience, would definitely go back.
There were a few oddities like no iron available, you had to use their dry cleaning service which was a fee. The variety of food options during dinner at main dining hall was lack luster since this is not an all inclusive resort and snack availability between meal services was almost next to in-existent. The prices of the meals at the restaurants on the resort were on the pricier side considering how much we paid. The resort wasn’t as lively as we thought it was going to be. They didn’t deliver on the activities at all.
If I take away these and other things that were odd, the resort itself was beautiful and the staff I would say was 110% the best. I just wished some things were different because I really think the resort is nice
I am not sure what I was suppose to receive as a VIP member but the resort is overall very good but it needs some upgrades.
Frequently asked questions about Neptune Hotel-Resort, Convention Centre & Spa
How much does it cost to stay at Neptune Hotel-Resort, Convention Centre & Spa?
The cost of living in Neptune Hotel-Resort, Convention Centre & Spa depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Neptune Hotel-Resort, Convention Centre & Spa to the nearest beach?
It takes 4 minutes to reach to the nearest beach.
Is there anything special for children in Neptune Hotel-Resort, Convention Centre & Spa?
Neptune Hotel-Resort, Convention Centre & Spa offers Children's playground, Kids' club and Mini golf specially for kids
What are the check-in and check-out times at Neptune Hotel-Resort, Convention Centre & Spa?
Check-in at Neptune Hotel-Resort, Convention Centre & Spa is possible from 15:00, check-out is until 11:00.
Does Neptune Luxury Resort have a swimming pool?
Yes, Neptune Luxury Resort has a pool.
Are pets allowed at Neptune Luxury Resort?
No, pets are not allowed at Neptune Luxury Resort.
How to get from the closest airport to Neptune Luxury Resort?
The closest airport is Kos Airport, and it is about 15 mins from hotel by car (11.1 km).
What is the cancellation policy for Neptune Luxury Resort?
The cancellation policy for Neptune Luxury Resort varies depending on the type of room and booking conditions.
