Hotel Cosmopolitan Bologna

We booked 2 rooms through booking and specifically booked it due to its stated as pet friendly. After a hectic date we arrived very late around 11pm. 2 adults and 2 children plus our cat. upon trying to check in we were informed that they accept dogs ONLY but no cats. I informed him that no such notice was listed on their booking page. The mobile app simple stated pet friendly charges may apply. They refused to honor their advertised pledge. The person at the front desk printed out their desk top which states "Pets are allowed on request. Charges may be applicable. ". The mobile app which we booked on through booking.com omitted "on request". we asked to speak to a manager and was told the manager will be in tomorrow. This is not the service expected from a hotel of this caliber. This is absolutely disgusting and people should be aware that they discriminate against cats though my cat slept through the whole ordeal. at 12 midnight we had to pack up and go find another hotel . This hotel should be ashamed of this service. The place was crawling with dogs and outside the front door the shrubs smelled of dog urine yet they have issues with cats

I give it two stars with pain because this hotel has a lot of potential.
Let me start by saying when we arrived the staff was good, very attentive and professional.
The lobby area looks very nice too.
Rooms is where the problem is, when we got it there was a strong smell of pee, we booked two rooms and even the other one smelled like pee.
We had to buy some disinfectant to clean it and take that smell out of the room, we checked under the toilet seat there were some yellow spots, so my guess is that they’re not cleaning properly, so immediately I think, if that’s how they clean the bathrooms, what about the rest of the room?
We got there pretty late and stayed only one night why bother changing rooms.
Great for a place to stay if you have transportation, because it’s pretty far from the city center.
Like I said before it has potential they just gotta make a quick changes to be better.
Breakfast is fine, personally I am allergic to eggs and gluten so it leaves few options for me, as I can only eat cold cuts and some fruit.
But if you can enjoy everything then it’s really good for breakfast.
They don’t have gluten free options with vegan stuff. I asked the staff and they only had some gluten free cookies or rice cakes.
Overall maybe just maybe I would consider staying here one more time, just because it might be better the next time we go.