Hotel Mirage in Florence
Rooms and prices
Description
When you stay at Hotel Mirage in Florence, you'll be near the airport, within a 10-minute drive of Historic Center - Downtown and Cathedral of Santa Maria del Fiore. This 4-star hotel is 2.9 mi (4.7 km) from Piazza di Santa Maria Novella and 4.3 mi (6.9 km) from Piazza del Duomo.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting (surcharge). Additional amenities at this hotel include wedding services, a television in a common area, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Florence? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 111 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
CIN IT048017A162VUNJY4Hotel opened in 1975, renovated in 2011.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Gluten-free, Italian Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, UnionPay, Visa, JSB, MasterCard
- Certification Details: License number: IT048017A162VUNJY4
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Pharmacy
- Fire Extinguisher
- Upper floors accessible by elevator
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Bottled water
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Parking
- Beach/pool towels
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Doctor
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: MIRAGE WORLD HOTEL 5* - ОБЗОР ОТЕЛЯ ОТ ТУРАГЕНТА - 2021
Map
Reviews
Things escalated when I asked for the official complaint book. Despite it being mandatory by law in Italy, I was flatly refused. Handing a guest a blank piece of paper and claiming it will be “sent to management” is not only dishonest, but shows complete disregard for legal obligations and basic transparency.
Hygiene and comfort were just as disappointing. The reception area had a persistent unpleasant smell, the breakfast was the worst I have ever had in any hotel, and one of the towels in my room had a small brown stain that looked unhygienic and raised serious concerns about cleanliness standards.
Between the aggressive attitude, refusal to follow the law, poor hygiene, and shockingly bad breakfast, this hotel fails at even the most basic expectations of hospitality. I would strongly advise future guests to stay elsewhere.
Our room was ready, but that's when the trouble began. The first desk clerk had been helpful and nice but the next one was anything but. One of the two keys he gave us didn't work; though the room was great, it was hot; and I couldn't get any response from the high tech thermostat.
When I decided to call the front desk there was no information card telling me what the number was. I tried 0, but that didn't work.
When I went to the front desk to get the key card fixed, find out what their number was -- turned out it was 9, who could have guessed? -- and report the AC problem, I found out the air conditioner had been shut off for the winter on October 1st, the day we arrived!
When we opened the door to the balcony to let in some cool air the sound of the trains going by every three minutes was almost too much to bear.
After all that, I decided I needed a drink, but the bar was closed and didn't open till 7!
The Hotel Mirage Florence is real, but the mirage is the service there.
Smells like smoke from the minute you walk in.
There was a stain, appeared to be blood, on sheets.
Attendant was talking to someone else while he was checking us in. He gave us directions to a pizzeria that was closed and only open at night.
Door handle almost broken to entrance of our door.
Elevator only fits two people and would be difficult for someone who is a wheel chair.
The restaurant also smelled musty. Dirty utensils. Overall Not a great way to be welcomed into Italy. We thought it was walkable from airport , not possible with so many highways. Taxi is required. Morning concierge was rude and not helpful especially since there was a train strike which was stressful to navigate.
The hotel is quiet
Frequently asked questions about Hotel Mirage
How much does it cost to stay at Hotel Mirage?
The cost of living in Hotel Mirage depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Hotel Mirage?
The nearest sights are: Basilica of Santa Maria Novella (4 km), Basilica of San Lorenzo (4 km) and Santa Trinita (5 km)
Which room categories are available in the Hotel Mirage?
You can book Standard room, Standard Triple room, Standard Quadruple Family room, Standard Double room, Superior Double room, Executive room, Classic Single room in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Hotel Mirage?
Check-in at Hotel Mirage is possible from 14:00, check-out is until 12:00.
Are pets allowed at Hotel Mirage?
Yes, pets are welcome at Hotel Mirage, but we recommend calling ahead to confirm details (e.g., pet size, fees).
Does Hotel Mirage serve breakfast?
Yes, Hotel Mirage serves breakfast for guests. Breakfast options include Gluten-free, Italian style.
How to get to Hotel Mirage from the nearest airport?
The nearest airport is Florence "Amerigo Vespucci" Airport, located about 9 mins from hotel by car (3.0 km) away.
What’s the cancellation policy at Hotel Mirage?
The cancellation policy at Hotel Mirage depends on your room type and booking terms.
Does Hotel Mirage offer airport transfers?
No, Hotel Mirage does not provide airport transfers for guests.
