c-hotels Ambasciatori

Rooms and prices






Description
An elegant hotel located in Santa Maria Novella, in Florence historical centre, a 10-minute walk from the Duomo. Stylish and comfortable accommodation, excellent service and fine cuisine.
Location: Florence, 6 km from Peretola airport.
Consists of one 4-storey building.
The hotel has 132 rooms.
On the hotel territory: paid Parking, Luggage storage, Laundry service, meeting/Banquet facilities, currency exchange, car rental, Elevator, restaurant, Breakfast, bar
For children: Babysitting on request with charge, baby cot on request
Mini-hotel opened in 1956.
The distance to the nearest airport is 6 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are allowed on request. Charges may be applicable.
- Private parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, No prepayment
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Pharmacy
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Kitchen
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Parking
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Doctor
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: C-Hotels Ambasciatori - Florence Hotels, Italy
Map
Reviews
My family and I had the most unpleasant and unacceptable experience at this hotel. Not only was the hotel room far from clean, I woke up covered in bed bug bites all over my body. This hotel has extremely poor hygiene and a complete lack of maintenance.
Instead of staying in a safe and comfortable environment, I was subjected to what can only be described as a health hazard. Bed bugs are not only disgusting but an absolutely nightmare to deal with. I’m now left with itching, inconvenience and scars all over. It looks like I have a skin disease
For a hospitality business this level of negligence is utterly inexcusable. I would even consider calling the health department to do an investigation. Please avoid this hotel at all cost unless you want to pay an expensive trip to the hospital/clinic to cure the itch and your mental for choosing here!
I hope the manager or someone in charge would immediately get this sorted to avoid customers from getting it and amend the damages that has fall upon my family and I.
So much inconvenience and bad experience to my trip Due to this hotel. I have attached some pictures to show proof
Pros:
The hotel’s location is a big win—it's within walking distance of Florence’s main sights and just inside the ZTL zone, so getting around is easy. Public transport options like the tram and train are conveniently close, and there are plenty of restaurants and shops in the area.
Cons:
Cleanliness, unfortunately, didn’t meet expectations. Our room wasn’t properly cleaned upon arrival, particularly the bathroom(toilet), which was disappointing. Some areas of the room were visibly worn—old wallpaper peeling, and door frames showing exposed wood. On top of that, we had an unpleasant surprise with silverfish sightings in the bathroom at night, making us feel uneasy.
When we reported the toilet issue to the reception, the response was a bit unexpected. Although they sent someone to take care of it, the initial attitude felt off, as if we should’ve flagged it immediately rather than resting after a long journey.
Check-in itself was a bit chaotic; the staff seemed stretched thin, juggling multiple things at once. We waited nearly half an hour due to what looked like a busy period. Also, keep in mind that check-in times are strict—don’t expect much flexibility for an early check-in.
Overall, the hotel could be a reasonable option if the price is right, but be mindful of these details if you’re considering a stay.
ATTENTION in front of the building, increased pickpocketing and scammers are to be expected due to the proximity to the main train station.
Very dirty, old fashioned and dusty.
We were dropped here, because the hotel, we actually booked on the same day we arrived were closed on 2 floors. The receptionist told us, there are renovations going around or something else. We didn’t understand her, because her English was very bad, but other guests entered the hallway and went upstairs to their rooms. We think it’s a trick, because we booked on the same day and she just told us, when we arrived, no email or call in front. No excuse. We think they overbook the other nice looking and newer hotels like Joy Hotel and Diplomat Hotel and move the guest to the Ambassadors hotel, to fill out the rooms here. We will never book this hotel group again, be careful.
P.s. Would give zero stars, but it’s not possible
Frequently asked questions about c-hotels Ambasciatori
How much does it cost to stay at c-hotels Ambasciatori?
The cost of living in c-hotels Ambasciatori depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near c-hotels Ambasciatori?
The nearest sights are: Basilica of Santa Maria Novella (280 m), Basilica of San Lorenzo (550 m) and Santa Trinita (720 m)
Which room categories are available in the c-hotels Ambasciatori?
You can book Single room, Comfy Double room, Smart Double room, Spacious Double room, Classic Double room, Double Junior Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at c-hotels Ambasciatori?
Check-in at c-hotels Ambasciatori is possible from 15:00, check-out is until 11:00.