Eurostars Hotel Excelsior

The place and the location is perfect. The view from the hotel is everything, and the staff were friendly. Stayed there for 5 nights and the only problem was with the breakfast. It was the same menu during the entire stay period. However, it was a great experience overall. ~ I Recommend.

Nice, clean, very good location
The room was very specious, bathroom is clean and spacious .
Things that I did not like: there was no iron and no option to borrow one. It will cost you 5 Euro to iron one piece of clothes.
The fridge does not freeze things well
Staff don't smile often so when you ask for something I feel as if I am begging... But they will respond to you and help you ... It is just their facial expressions..

Old style (classic) comfortable hotel with the best view on castel dell'ovo. The rooftop terrace is a must viee for a drink at sunset.

We had a great visit. Employees not real strong with English so it took 2 days to get the heater situation in room figured out but the hotel is in the best location. It's a hotel that had class at one point and you can feel the history of people that has been through this hotel. Would love to come back some day

Love this hotel. The location is superb and the views will knock your socks off. Make sure to get a room with a view of the bay. The breakfast is very extensive and tasty. Great staff at the front desk. HUGE rooms even for American standards with all the amenities you might need.

We took a room with a view of the Vesuvius and it was definitely worth the money. The concierge were all helpful even though most
of them struggled with English. The breakfast spread was pretty standard, but the coffee was good.
It would have been perfect had it not been for the middle-aged female staff , who was managing the morning buffet on our last day of stay - She was very rude from the start and her behaviour felt very racist.

Amazing view. Amazing service. Amazing location. Comfortable and spacious room. All in all, a great hotel with great elements

My family stayed at this wonderful hotel in April 2017. It provides a peaceful background to a honeymoon or a magnificent setting for diplomats and international business people alike. The breakfast in in the roof garden was stunning with great views of Capri and Vesuvius. The hotel is far enough from the exotic noises of central Naples and is a short taxi ride away from the trains and planes. The only mishap was a slab of marble casing around the bathtub fell on my leg. The hotel offered to change our room while apologizing vigorously. I would definitely recommend this elegant hotel.

Breathless! Fantastic hotel. Great rooms, and customer service. The location is enchanting. Magical view of the sea and the Vesuvius. Tres Chic.