4 star hotels in Palermo

The room was tidy and clean but the shower pressure was too low and the Wifi kept coming and going so I had to give up and use my own. I signaled it to the receptionist but nothing happened. Other than that, the staff were professional.

The hotel was neat and clean that staffs helped clean the bathroom and bed every day, we had an incredible stay in 4 nights. However, they didn’t offer kettle for boiling hot water, and their reason was that we had booked a standard room and hence no kettles were provided. If we needed hot water, we could only get it from the bar which closed at 22:30, meaning that if we got back to the hotel later...

Having read all those negative reviews about the hotel I was pleasantly surprised to have such a lovely stay for 3 nights here. We had a room with a view, spacious and clean. Unfortunately, there was no kettle nor iron in the room that is definitely not up to 4 stars standard. The bathroom looked a bit tired that required upgrading or at least better maintenance. However, everything was in good working...

Nice hotel in Palmero, close to the 107 bus stop that takes you into the center (trip takes about 30 minutes) The hotel was big and the room was clean with fresh bedding and towels. I arrived with a broken lock on my bag and the hotel staff helped me fix it! They were really helpful and friendly . WiFi was good and it was quiet at night, Nice rooftop terrace with bar There are some nice local...

Great view. Spacious room. Friendly reception. Fridge in the room.

Upon arrival, they initially wanted to give us a room facing the corridor, after a complaint we were given another. The room is minimally equipped, two people get one chair and one glass. A kettle was not provided upon request. At breakfast, the cakes are fresh and delicious. Italian coffee and cappuccino are also available upon request. The restaurant and bar staff are friendly and helpful.

An old hotel on the outskirts of the city that offers good value for money, especially for those travelling by car. Palermo is a large and bustling city, but the hotel's free parking is easily accessible before the city centre gets busy. The hotel's breakfast is served on the 14th floor, which is a bit difficult to reach by lift at breakfast time, but the breakfast itself is tasty and extensive, including...

After reading some of the reviews of the hotel, I was dreading checking in. Yes, the hotel is a bit out of the way, in quite a run down area but Ubers and taxis were reasonably cheap. Our room was lovely, clean, massive bed and had everything that we needed. The public spaces were clean and comfortable, the pool area was clean but there was a definite lack of sunbeds and we didn't swim because of the...

I stayed here with my boyfriend for a holiday – overall, a good stay! The view from the window was absolutely stunning – one of the most beautiful I’ve ever seen! The rooms definitely need renovation. The air conditioning worked great and kept the room nice and cool. Breakfast was quite boring with limited options, but the food was tasty. The biggest downside – no real glasses, only plastic cups. The...

A good place to eat and to sleep.

The design is absolutely 20th century, as is much of the room aesthetic, which ends up feeling quaintly nostalgic. Waking up with a view of the sea at sunrise is a definite perk.

As for the stay, everything went relatively well, except that those who wanted to enjoy the pool in this heat would have to deal with a lifeguard who was perhaps a horrible, pretentious lifeguard with no respect for the tourists who were staying at the hotel, so for anyone who wanted to swim, choose another hotel. He forced us to get out of the water, claiming that the buoy wasn't for tourists but...

Our first time in Palermo. Very comfortable hotel, cheerful and helpful staff especially Martina and Leo in the restaurant. Great pool spoiled by very loud pop music in the poolside seating area. Overall a very good stay, thank you.

Wonderful hotel. Clean friendly. Martina in the dining room and the gentleman behind the bar ( whose name I did not get) were both terrific in assisting us. Thank you Geerd Mattheus

Paolo, a bartender at the NH Hotel is amazing. He was attentive to our needs from the moment we arrived and until we left. The hotel has beautiful views of the sea and the breakfast is a large variety of fruit, pastries, eggs, and breakfast meats.

Paolo was fantastic - he helped us while sitting by the pool and also in the evening with cocktails. The hotel is a perfect location, clean and safe. Their food is also fresh and delicious. Constantino makes an amazing espresso martini as well, one of the best we have ever had!

Overall, the hotel is a nice environment, but there are definite drawbacks which would prevent us from staying here again (we’re actually leaving earlier than planned). The biggest issue is the in room climate controls. While there is a thermostat in each room, allowing you to change the temperature, no matter how low you set it, the coldest the room will ever get is 23°C (~74°F). And, as many are...

Our room was small but perfectly formed with everything we needed. What let's this place down is the service. The breakfast was average. The coffee machines were not working either day we stayed. The produce itself was poor with very little choice. The pool area is beautiful. Plenty of towels and beds. However the service around the Poole is extremely poor and expensive. Two soft drinks (that took...

Great location. Wonderful breakfast. Great staff.

My husband booked this hotel for me on Trip. This hotel is perfect for solo travel - very convenient, and very clean. I will definitely use this hotel again when I come.

Great location, friendly and helpful staff, and a good breakfast. Highly recommend!

Fantastic hotel! Superb location and very professional staff.

Food not so good was ok. Location view was fantastic

Very nice and decent hotel. It is located exactly at the center of Palermo ancient city. It is very convenient to walk to all main sightseeing sites and the central train station. The room I stay is 339, and it has a very nice balcony. Will defiantly come back.

Single bed/room sold as double bed/room

The location is excellent, right next to the Four Corners Square. The room is well-equipped and very clean. The breakfast is rich, with many choices and well-made. The front desk service is in place.

I spent a long time looking for a nearby parking lot. This place is not suitable for self-driving, but the location is very good, it is equivalent to living in Wangfujing Pedestrian Street

I can only give it an average rating! It has a history of 220 years but it is too old.

The hotel is very nice and conveniently located within walking distance to Huochez

The staff were awesome. Very helpful and accommodating. The location is in the heart of downtown so it’s very walkable. If you want to park there, you better have a SMALL car. We had to fold the mirrors in on our Skoda Fabia to fit in the alley that leads to their garage. The entrance and lobby are wonderful and the breakfast was inexpensive and good. The rooms on the other hand leave a lot to be...

The hotel is good overall. The rooms are clean and functional, although a bit worn-out and in need of renovation. The location was good, and with parking spots on the street. The breakfast was good, with various options. Staff was kind and helpful.

Overall, we were happy with our stay. The room was spacious and comfortable, though the decor lacked charm. We especially enjoyed the breakfast—everything was of high quality.

Our story: We were on a cruise when we had an emergency requiring my wife to be hospitalized. Our port agent set us up in this hotel. The reception was welcoming and sympathetic. We had to switch rooms to accommodate incoming guests and they made the transfer easy and moved out luggage. A big surprise was the restaurant. Our dinners were very good and the chef surprised us with a special treat...

I chose the hotel with the best reviews in the price category that I was willing to spend. The hotel is very well located, simple, the furniture is worn and outdated, there are no minimal toiletries in the bathroom typical for a 4-star hotel. The bed is uncomfortable and only one card given to unlock the door. The shower is so small that I barely had room in it, the breakfast unspectacular. The staff...

Greatly located just in the heart of old Palermo, and very quiet in the same time, serving very tasty breakfasts for all needs, spacious room (we opted for privilege one), and great views: see and mountain just in opposite directions.

Nice place and close to historical center. Only difficult is parking place…

Really loved our stay. Spacious room, lovely balcony over looking the square and air con was super efficient. Could do with more wardrobe/ cupboard space but we just loved the room. It was ideal.

The hotel is centrally located. The housekeeping is excellent, with clean bed sheets provided daily. The rooms and bathrooms are spacious. A top-quality full breakfast is offered, with many options including pastries, hot breakfast items, and fresh fruit. The staff is attentive and helpful.

We had a room on the 7th floor with a balcony. The view and location of the hotel was perfect for our stay. It was just far enough away from the hustle of the downtown area. We walked to and from the Opera house area with no problems. There is a gelato shop just on the corner from the hotel that has the best gelato. The hotel is situated across from the square, Teatro Politeama Garribaldi. We found...

The rooms are tremendously clean and well appointed. The only drawback to the rooms is that this is a boutique hotel and therefore the rooms are a bit smaller than a purpose built hotel. Having said that the location of the hotel and the staff of the hotel more than make up for room size. I was so appreciative to stay at a 4 star hotel with a staff that rivals any staff of any 5 star hotel that I...

In an excellent location and very friendly service! We were extremely satisfied with our stay here - the balcony was nice and spacious and we had a gorgeous view of the piazza outside the hotel. The rooms were a little outdated but nothing that would lead us not to rebook. What really made this hotel amazing was the rooftop bar - amazing service and even better atmosphere. I would highly recommend...

Great service, and the front staff is kind and friendly, which is wonderful. The room was spacious enough for a night’s stay and the bathroom was clean. The air conditioning worked well, the bedding was comfortable and the curtains blocked out most of the light. We did however notice that there were silverfish under the curtains, and that the tiles near the bottom of the wall kept falling off, which...

This hotel was even better than I expected. The location is perfect if you want to be in the center of everything. My room was beautiful, amenities plentiful and breakfast in the morning had everything you could ever want. The staff was exceptional and helped me with anything I needed, especially Claudio and Maria! Will definitely be back!

My stay was amazing right when I walked into the door. Amazing atmosphere amazing room with a balcony. Breakfast was something Ive never seen before. Top notch.claudio’s service is the best. The front desk is extremely helpful especially Augosto. He helped out so much.

Wonderful room, super clean, comfortable bed, perfect pillows. Reception staff super friendly and very helpful they answer the reception phone 1 seconds. Big variety for breakfast, coffee fantastic as always. Cannot wait to return!

Great hotel & friendly staff! Stayed here with my husband & 2 kids (10 & 8) and we loved it. Rooms were clean and the hotel was very nice. We had the best sleep as the rooms are nice and dark and the beds were very comfy. My kids loved the pool when the afternoons were too hot to walk around & we wanted to cool off before heading out again. We ended up having breakfast a couple of mornings and it...

Such a beautiful hotel with all the luxury you would need to enjoy a wonderful Anniversary celebration trip. The bed and pillows are so comfortable. The cleanliness of this hotel superb and most importantly the service is impeccable! We’ve especially have enjoyed the breakfast staff who had served our needs during our stay here at this hotel.

All the staff at the hotel are so amazing, attentive and helpful. Agostino is absolutely great and helped us with everything we asked. Claudio at the bar is so fantastic. This hotel is so clean, great location, fantastic breakfast. We had the best experience. Best stay in Palermo! Will be back again!

The room itself was clean and comfortable for what we paid. This was let down by very average customer service at the front desk. No acknowledgment of Accor Gold status and did not even look if there was a possibility of late check out when asked. Just a no. Website states umbrellas available (it was raining outside) but not the case when asked. Costs so little to have a few umbrellas on hand or can...

Just stayed 1 night at the ibis Styles. We had great service as we arrived at 5.30am just off the ferry from Sardinia and were wanting to store our luggage, which included bikes (cycle touring). The night receptionist was surprised to see us and after some discussion, we could bring the bikes and bags inside. They then said that we could come back after 11am and they would give us a room that had been...

The hotel was in a great location near the historical center within walking distance to the main attractions. The rooms were spacious and the bathrooms were big. The staff was very friendly and buffet breakfast was great with wide variety of choices, especially the fresh orange juice and the pastries and cakes. Highly recommend for a visit to Palermo.

The hotel rooms are relatively small and the facilities are also very rudimentary. Breakfast is average. The only advantage is that it is located on the pedestrian street in the center of the city, making it convenient to go to surrounding attractions

Both are good. Better than Marseille.

The service is very good. It's a bit fried on the main road! The restaurant next to it is good! The car to the airport was well arranged and picked up at 3 am!

Close to good restaurants, hop on hop off bus a across the road, great breakfasts. Signage for the property could be better

We stayed at this hotel for 4 nights with my girlfriend. First, I’d like to mention the negative aspects. The air conditioner kept turning on and off by itself, and no matter what we did, we couldn’t fix it. You might wake up in the middle of the night either sweating or freezing. Although our room was cleaned every day during our stay, our towels were only changed once — we believe they should be...

Really great, central location. Our room was really spacious and the walls were not as thin as in other Sicilian hotels. However, we had a problem with our toilet not flushing that took more than 24 hours to fix. There's a very small lobby and restaurant and they had no computer. You have to climb up and down slanted steps to get to and from the street.

Broken shower, poor breakfast (rancid, greasy ham), good desserts. Perfect location

Location was ok. Room i guess generally ok but mine was looking to back side and dark..

"Great location and exceptional service! We thoroughly enjoyed our stay at this hotel. The location is excellent, and the highlight was the incredibly friendly receptionist. They recommended a fantastic restaurant, were very attentive, and exceptionally friendly. Thank you, Míkele, for your professionalism!"

Extremely good location. Daily cleaning. But the room is extremely simple too, don't even have kettle..

Very comfortable room and location, worthy for the price

Got a single room facing the road and railway station. Very noisy! First they gave the room facing the yard but it was smelling cigars too strongly and I asked to change it. No soap in the shower, slightly dirty and dusty. Too small.

The room wasn't very large, with just one queen-size bed. The bathroom curtain was a bit crudely hung and sometimes needed to be manually adjusted (you need to be at least 1.72 meters tall to find it easy). The front desk is staffed 24 hours a day, but check-in is not until 3:00 PM. The best part is that it's conveniently located across from the central train station, just across the zebra crossing...

Not a bad hotel. Took for one night. Breakfast from 7 am, did not manage to get to it. There were no problems with hot water, Wi-Fi works

We had paid the city fee (tax) to a front desk clerk when we checked in on the first day, but when we checked out, another clerk told us that we had not paid the city fee. We described the clerk who collected the money at that time, but the clerk who checked out said there was no record, and because we had to catch a train, we had to pay the city fee again. This was a bad experience.

Excellent location by the Theatro Massimo. 15 ins walks to the main thoroughfare in the Old town. Great service, clean and beaitiful hotel with a great roof-top bar/restaurant and well equipped gym.

Location is good- I’m walking distance from the main sightseeings. 10 minutes to the bus stop to Mondello beach. Bed is comfortable. It would be nice to have some vegetables for breakfast.

The location of the hotel is very good, you can walk to many attractions, very close to the street of the Grand Theater, the facilities are relatively new, and the experience of staying is good. There is only one option when booking, which is a single room for one person. After arriving at the hotel, you have to pay an additional 40 euros per night for the second person staying. Close to the road...

The biggest advantage is that the location of the hotel is very good, in the city center, the hotel is very new, and the facilities are good, which can meet all the functional requirements of the plan. For traveling in Palermo, it is the best choice. You can walk to almost all important attractions. The food and beverages in the hotel are also good, the waiters are warm and reliable, it is indeed a...

The hotel staff here was amazing! They helped us out so much and we didn’t even stay here. My wife and I parked across the street in a parking garage that the hotel shares with a private parking company. I left my car with the other company and told them that I needed it the next day, Sunday. The next day they were closed and there was no way to call them or anything, but we went to the hotel and...

Excellent location. Got a big and comfortable angle room. Breakfast was good (the bread quality was above the usually disappointing Italian bread quality). The staff was very nice.

It was clean and nice, and big rooms. Breakfast was ok but it could be better. And the room with a street view is noisy. But totally, it was a good experience for us, and probably if we decide to have another trip to Palermo, we will stay in this hotel again.

Spa and Class! Wonderful hotel close to the historical district. The Spa is a MUST!!! Breakfast was incredible. Gianlucca was a helpful concierge. The local restaurants are fair priced and the limoncello spritz are delightfully refreshing!

Very nice hotel with excellent breakfast buffet. Rooms were spacious and stadf was friendly

We stayed here in May 2025 and had a great time. The room was big and well equipped, but the best part was breakfast on the picturesque terrace (and happy hour there too!). The hotel is also in a good location, roughly a 10 minute walk from the historic centre ( which is good as the centre can get quite crowded!).

The Porta Felice Hotel was an excellent choice for our stay in Palermo. Its location is perfect, allowing us to explore the city's main attractions with ease. Our room was very spacious, quiet and comfortable, with an equally spacious bathroom — ideal for a good night's rest after a day of sightseeing. The service was impeccable: the reception staff was always very helpful, answering all our questions...

Excellent hotel near the marina, attractions and botanical garden. Amazing breakfast. Very clean, quiet, nicely decorated and comfortable

The staff are absolutely amazing at this hotel, they are friendly and so helpful! Unfortunately this hotel is in a bad location and there was a lot of noise with fireworks going off at all hours of the night.

We had a wonderful stay at Hotel Vecchio Borgo! The staff, especially Matina, were absolutely amazing—so kind, welcoming, and always ready to help with anything we needed. The room was extremely comfortable, with excellent AC that kept us cool even on hot days. One of the things we appreciated most was how perfectly dark the room stayed, even in the middle of the day—thanks to the high-quality curtains...

All good here :) was clean and the staff was helpful. Bit noisy neighborhood in the weekend

Venue was somewhat noisy from street activity and whilst location is central there were some minor issues. Rooms are cosy and walls in need of a clean. Air Conditioning was loud and floors creaky under foot. Sleep comfort was OK and some toiletries were provided.

This was part of a bus tour of Sicily. I have to say the hotel is great. Fantastic location and easy access to the town centre. The rooms are a decent size and clean. The front desk are very helpful and provided a jug on request as well as lots of free ice from the bar. Only quibble is the super loud night club nearby. We didn’t sleep at all!! No wonder they put ear plugs on each of our pillows...

Excellent hotel with breakfast a stone's throw from the center, clean and comfortable

It was a great surprise to be located in the very heart of Palermo. Great choice, nice rooms, good breakfast and friendly staff! Highly recommended!

We came for the day spa as an early Valentine's day morning. We had the spa area to ourselves for an hour and then a couple's massage for an hour. The facility was wonderful, clean, and in good repair. The staff were kind, professional, and did an excellent job. Both massage therapists knew some English. Highly recommend and plan to return. Location is great too. Just be aware that it's in the...

Located in the center of Palermo, it is a 10-second walk from the intersection of Via Maqueda and Via Vittorio Emanuele, which are a must-see for tourists. Tourist attractions such as the Royal Palace and the Cathedral are within walking distance, and there are many restaurants around at night, so there was no problem. The hotel is one of the safest in Palermo, as it is a pedestrian zone with constant...

This is my second time here. I have overlooked the first errors concerning the navigation. Then I was faced with a room, which means an almost shapeless hole, further,. The keys don't work, it's terribly difficult to access my car, so I had to take a taxi to pick up my friend at the airport! The condition of the rooms has not changed in five years!!! Ps: I came here for a serious anniversary!...

What a great location. Cannot get more central than this. Well modernized old palace with a magnificent courtyard where breakfast is served and possibility to enjoy a drink. Friendly staff and overall a very nice experience.

Beautiful and elegant hotel right in the centre of historic Palermo - literally a stone's throw from the hustle and bustle of the restaurants and bars. Good continental breakfast selection. Our bedroom was comfortable and modern, and very clean. Highly recommend if you want to be at the heart of everything.

Lovely boutique hotel. Spacious and clean rooms. Located next to Ballaro market. Close to magnificent churches. Easy and fast check in. Only issue was no help with luggage upon check in - and there is a step to get to elevator. Breakfast (included) was mediocre. It can get noisy when there are events booked at hotel.

Nice hotel, but hard to find and up stairs. The hotel was hard to find, down an unmarked side street, to piazza. Came from the train station. Asking two locals on the way, even they weren’t aware, but did eventually find it for me. The room was spacious, with comfortable bedding. Although up an elevator, also up a flight of stairs with suitcase. I had a delicious dinner at the hotel restaurant.

A palazzo with excellent appointments. Able reception staff comfortable room with walking access to fine dining and historic venues.

Highly recommend An outstanding location, beautiful palazzo and extremely helpful personable staff.

It was ok, bad bathroom and electricity was old fashioned and not really practical. People really friendly and professional

We enjoyed it throughout our stay in Palermo and highly recommend it for everyone visiting this fascinating city and its rich culture - the hotel Palazzo being part of it

Totally lovely hotel with outstanding cafe. Giovanna’s attention also wonderful food she deserves a raise in pay

Hotel was lovely and fairly centrally located, about 30min walk from Palermo central station. Very close to the marina and the hop on/off bus starting point. Room was nice and bed was huge. The only downside was the shower, it was tiny, I’m average sized and every time I went to wash my hair, I banged my elbows on either side of the cubicle even if I stood at an angle. Breakfast was in a little...

This hotel is ideally situated in Palermo. We are a few hundred yards from the hop on hop off bus stop and about 15 minutes walk from the Tetro Massimo. The train station is also easily accessible and a few stops on the bus. Our original room was on the first floor and quite small and noisy, but we asked to be moved and we were moved to a suite on the top floor. Room 404 is definitely the room to ask...

Fine location near Teatro Massimo and shopping streets, lots of restarants and bars in vicinity. Street noise gets in starting at 7 a.m. Thin walls ond doors let in sounds of living from the hotel. Ear plugs always in big demand. Cramped breakfast room, but OK food for a short stay. Friendly staff and good cleaning. As noticed earlier falls short of four stars

Loved this quaint Hotel. Very friendly staff and great breakfast offered. Very handy location. Great restaurants nearby.

Clean, tidy, staff are friendly and helpful. Very welcoming. Delicious breakfast. It’s central to pretty much everything. Close to some great gelato, restaurants and cafes. A short walk to the hop on bus. And to some amazing adventures! Enjoy!

Lovely hotel. Spacious room. Nice views. Great location. Staff was very friendly and the breakfast in the morning was great. We would come back in a minute.

Fantastic Stay!! Beautiful hotel with a fantastic location. The staff is amazing with service and friendliness. We would highly recommend this hotel while visiting Palmero.

Lovely place to stay when going on a cruise 5 minute walk to the port but the area was lovely

Super friendly staff. The staff rom was spotless and the property itself was perfect. Breakfast was also nice; delicious pastries. Location is great for nice restaurants 5-10 mins walk away.

Good location (almost)... two details l didnt like The hotel has good (geographical) location, very near the old town and just around the docks. But there is an inconvenient that follows the great location. If your room is facing the city it becomes very noisy at night and it might/will affect your sleep because the hotel is located just beside a noisy motorway and it is not possible to isolate the...

Nice hotel for the money. Make sure to request a room in the back of the hotel since traffic noise may keep up a light sleeper.

Very central yet quiet location, easily accessible by car, valet parking for €25 per night, works perfectly. "Old-style" room with carpet, everything a bit worn, thinly soundproof, very good check-in/out.

Family vacation for a wedding in Palermo. We booked 3 rooms 8 months in advance for 4 nights each. . All 3 rooms had problems with the AC. We asked for a technician to try and fix the AC. After 2 uncomfortable nights we were moved to other rooms that were a bit more comfortable. We still had to go buy stand up fans for each room to be able to dry hair, etc comfortably. The front desk people were ...

Good location, clean and a very nice breakfast. Service can improve a lot, especially at the reception desk.

The building is stunning. Rooms are clean. Location is perfect and the staff are AWSOME!

A luxurious hotel with a good location but they have issues with air conditioning. Our bus tour group stayed here for a few nights and a number of rooms had no AC. It was so hot that most of the couples who had no AC barely slept at all. The beds are comfy but the rooms are very dark (dark decor and low lighting). With the price they charge, we were expecting better.

Older style but clean and comfortable, well located near the Politeama theatre and an easy walk to most downtown areas. The bed was comfortable and the room amenities were good. The breakfast was quite nice, although the breakfast area did get quite crowded.

Elegantly styled classy hotel. Built in the past maybe by 50 years but very clean and well maintained. Good breakfast was part of my package. Location is on Via Liberta which is chic section of the urban metropolis that is Palermo. No regrets.

This is a really nice hotel with lots of style. the rooms a nicely furnished clean and comfortable. The staff are helpful and friendly. We particularly liked the restaurant, we arrived at 9.30pm but this had no effect on the excellent service and very good food and wine. the head waiter was fantastic. This is a good place to stay.

Excellent location overlooking gardens. Very friendly staff relaxing.

Very good and user friendly hotel although certain faucets in the BR need looking to. However enjoyed the stay. Thank you.

Recently, I have been invited to meet the management of this hotel after a severe critic published on Google. This has been an appreciated feedback and I have decided to share with you some reflection: 1. My method seems to me correct. Me and my wife experience personally the 90% of every location or service we later value on Google. As tourism operators, we move a large amount of travelers in Switzerland...

Good receptionist. Very impressive hotel, clean and relaxing. Room are big and clean. Restaurant and breakfast are perfect. Gym is small but with important things inside. Parking are not inside the hotel and need it because outside is quite difficult to find parking