4 star hotels in Palermo

Upon arrival, they initially wanted to give us a room facing the corridor, after a complaint we were given another. The room is minimally equipped, two people get one chair and one glass. A kettle was not provided upon request. At breakfast, the cakes are fresh and delicious. Italian coffee and cappuccino are also available upon request. The restaurant and bar staff are friendly and helpful.

Good experience overall. Fine breakfast, ok location, parking options are there, staff is nice and communicative, can't complain about anything really. We had a nice experience.

Review 10/2024 with photos - convenient accommodation for late arrival (late check-in) in Palermo : 24h open reception - it's a conference center, mainly business orientated, with basic rooms & limited decorations/facilicities - not a "palace" and not "4 star" - 8eur/pers breakfast; 10eur carpark; 4eur/pers/night city tax) - room WIFI not suitable for work or private use - free parking on the...

Rooms were cleaned well every day but fridge and air conditioning didn’t work. Definitely not 4 stars as the breakfast was also not great. Location is not bad, train station and buses nearby

Rooms were a good size. Beds were comfortable. Location was a bit remote. Rooms were clean, but hallways could have been vacuumed.

it was nice we hope to return, all in the name of relaxation we had fun, kind and cheerful staff I thank Mrs Roberta Matranga on floor number 7, thoughtful and kind with dedication to her work. Greetings to the lady who cleaned my room with such dedication , kind, cheerful and helpful.

A good place to eat and to sleep.

The design is absolutely 20th century, as is much of the room aesthetic, which ends up feeling quaintly nostalgic. Waking up with a view of the sea at sunrise is a definite perk.

As for the stay, everything went relatively well, except that those who wanted to enjoy the pool in this heat would have to deal with a lifeguard who was perhaps a horrible, pretentious lifeguard with no respect for the tourists who were staying at the hotel, so for anyone who wanted to swim, choose another hotel. He forced us to get out of the water, claiming that the buoy wasn't for tourists but...

Good hotel, large room and bathroom, clean and well-maintained. A good, adequate breakfast, a nice bar. Free, easy parking directly on the hotel grounds. The reception at the hotel was friendly and welcoming. The hotel is a bit outside of the city center, but it's about a 45-minute walk away, which we were aware of and isn't a criticism. It's by the sea, though. We would come again.

It is far from the city center. The breakfast is good compared to other local hotels, but not as rich as advertised. The most important thing is that the hotel supplies are not complete, there are no disposable slippers, no kettle, and even no quilt on the bed. After communicating with the manager for a long time, he only got a thin quilt. In short, it does not meet the four-star standard.

The hotel is not very new, but the staff tries. Overall, everything is good.

Overall, the hotel is a nice environment, but there are definite drawbacks which would prevent us from staying here again (we’re actually leaving earlier than planned). The biggest issue is the in room climate controls. While there is a thermostat in each room, allowing you to change the temperature, no matter how low you set it, the coldest the room will ever get is 23°C (~74°F). And, as many are...

Our room was small but perfectly formed with everything we needed. What let's this place down is the service. The breakfast was average. The coffee machines were not working either day we stayed. The produce itself was poor with very little choice. The pool area is beautiful. Plenty of towels and beds. However the service around the Poole is extremely poor and expensive. Two soft drinks (that took...

Slightly outdated room, and bathroom, our shower leaked all over the floor. Breakfast was good but did not wow me. Pool was nice to sit by. Palermo was the last leg of our trip in Sicily and we were so tired by that point, it was nice to have the pool. Decent for the price but next time I would opt for something deeper in the city.

The best part of our stay was the amazing staff. Especially Leo, our server who does an awesome job in making you feel at home. Huge shout out to his limoncello spritzes. The best I’ve ever had.

Clean, comfortable, dog-friendly, quiet. The bed could have been a bit firmer. Good service from staff. Great breakfast. Good location near the historical centre and the sea. Hotel parking is messy. Its management as well. The hotel subcontracted its parking to a private security company (Lion). There are discrepancies in prices between what the hotel stated (20 euros per night), and the price I was...

Great location, close to the sea and Marina Center

Wonderful room, super clean, comfortable bed, perfect pillows. Reception staff super friendly and very helpful they answer the reception phone 1 seconds. Big variety for breakfast, coffee fantastic as always. Cannot wait to return!

Great hotel & friendly staff! Stayed here with my husband & 2 kids (10 & 8) and we loved it. Rooms were clean and the hotel was very nice. We had the best sleep as the rooms are nice and dark and the beds were very comfy. My kids loved the pool when the afternoons were too hot to walk around & we wanted to cool off before heading out again. We ended up having breakfast a couple of mornings and it...

Such a beautiful hotel with all the luxury you would need to enjoy a wonderful Anniversary celebration trip. The bed and pillows are so comfortable. The cleanliness of this hotel superb and most importantly the service is impeccable! We’ve especially have enjoyed the breakfast staff who had served our needs during our stay here at this hotel.

All the staff at the hotel are so amazing, attentive and helpful. Agostino is absolutely great and helped us with everything we asked. Claudio at the bar is so fantastic. This hotel is so clean, great location, fantastic breakfast. We had the best experience. Best stay in Palermo! Will be back again!

Claudio is attentive and goes above and beyond to help. NH hotel is lucky to have a server like him. He helped with everything we needed without asking. We never had to ask for any help. He would anticipate our need. Agostino is a true gem. He continually helped us with anything we needed. From the first moment he was friendly and made check in very easy. Any questions we had about our stay he was...

Our stay at Nh Collection Palazzo Sitano has been amazing so far. We’ve been here for two days, and are staying for five. So far the breakfast has been more than satisfactory, with a large variety of fresh fruits, pastries, yoghurts, eggs etc. The decor of this hotel is phenomenal, and the staff has made us feel very welcome. We’ve booked a premium room, and it did not fail to meet our expectations...

Elegantly styled classy hotel. Built in the past maybe by 50 years but very clean and well maintained. Good breakfast was part of my package. Location is on Via Liberta which is chic section of the urban metropolis that is Palermo. No regrets.

This is a really nice hotel with lots of style. the rooms a nicely furnished clean and comfortable. The staff are helpful and friendly. We particularly liked the restaurant, we arrived at 9.30pm but this had no effect on the excellent service and very good food and wine. the head waiter was fantastic. This is a good place to stay.

Excellent location overlooking gardens. Very friendly staff relaxing.

Very good and user friendly hotel although certain faucets in the BR need looking to. However enjoyed the stay. Thank you.

Recently, I have been invited to meet the management of this hotel after a severe critic published on Google. This has been an appreciated feedback and I have decided to share with you some reflection: 1. My method seems to me correct. Me and my wife experience personally the 90% of every location or service we later value on Google. As tourism operators, we move a large amount of travelers in Switzerland...

Good receptionist. Very impressive hotel, clean and relaxing. Room are big and clean. Restaurant and breakfast are perfect. Gym is small but with important things inside. Parking are not inside the hotel and need it because outside is quite difficult to find parking

Frindly staff but to be honest, I have no idea why this hotel has four Stars. The interiour is old, not very clean and sometimes broken. The hotel is directly located to a main road (loud), the surrunding is not beautfuly and it takes more than a 30 minutes walk to the old town/city Center.

Helpful friendly staff and clean if basic rooms. Reasonably priced but it is next to a very busy motorway. That said it is still pretty close to the centre of town and only a €40 taxi to the airport.

Room are clean and very comfortable, service is good and also breakfast with lots of choice. The position is good to reach the center and is well connected with bus.

Nice place to stay in walking distance of most places to see and many restaurants.

Great place. Great hospitality.

Good hotel. Big rooms. Central. Helpful staff

We enjoyed our two nights. The room was very spacious. David at the front desk was so friendly and very helpful along with all the staff. Breakfast was letdown though. With a small selection.

Decent rooms, awesome location! I slept on a third extra bed, which was way too short for me, but it was decently comfy. The room itself was big and clean. Breakfast could use a bit more variety, but altogether it was good.

The hotel is okay. The room are big. The breakfast is reasonable. No warm breakfast.

This place Great location, went to watch the football and was within walking distance of the stadium. Easy to walk to most attractions but the hotel probably requires an update. It’s fit for purpose for a short break and breakfast was good, particularly the cannoli

Very helpful staff and lovely breakfast. Big quiet room 308. Convenient for three very good restaurants, one right next door! A short walk to liberta main drag and 15 minutes stroll from teatro Massimo. Yes, it is close to an old fort now a prison but this did not affect our stay or feeling secure.

Had a very pleasant experience here! Can't wait to return.

Good place, helpful staff. Free parking (you have to enter from the back). The neighborhood is not so safe at night.

Great hotel. Helpful and friendly staff. Really good for staying in Palermo. It is located outside the centre but u can reach it in 15m walk. Definitely I would go back.

Free facilities at an appropriate price, the service is very good and the treatment is pleasant and considerate .

The hotel is in a great location in elegant v. of Liberty. Spacious and comfortable room. Poor breakfast and almost absence of parking are the two aspects a little lacking in a situation of good quality for other aspects

Great all around , Will stay again

Central, but quiet because they are immersed in the English garden. Very good welcome and good breakfast. The suite is very comfortable, a mini apartment with a terrace and jacuzzi. It is really worth the money spent.

Perfect place to stay in Palermo historical center. Close to most attractions. Staff very friendly and nice. Room spacious and clean. Good breakfast. Recommended

My experience with this hotel was wonderful: the professional staff worked well with our group. The rooms were clean and comfortable. The food was delicious, good variety of local cuisine and traditional foods. The location of the hotel worked well for our group.

An ideal stopover before boarding the ferry. The hotel itself exceeded my expectations but the area is not that good with run down buildings and homeless people around. The car park seemed safe and secure and it was an easy walk into the historic centres of the town We were upgraded from a Superior Room to a Suite which was very nice and the reception staff were really helpful when my partner slipped...

If you are planning a vacation in Palermo, I recommend the Ibis Style Palermo President. We had a wonderful week here. (112 rooms.) They are in a good location. With friendly, smiling service. (Reception, cleaning, breakfast and dinner service). Breakfast and dinner were perfect and of very good quality. The 7th floor offers a wonderful view of the harbor. In the bar they make very delicious cocktails...

Spacious, clean room with central location for exploring Palermo. On site parking and they let you stow your luggage pre and post checkout and check in. Breakfast on site with many refreshing options such as eggs, fresh fruit, pastries, yogurt, caffè. Only downside is the room smelled like smoke on and off during the stay.

We only stayed overnight as we were going to use the ferry over to Cagliari the next morning. Ideal as it's just across Palermo port. Had a good experience. Staff couldn't be more helpful.

Great sauna, wellness & spa and masseuse Tereza was super nice and good. Thank you very much!

Located near the Bank of Sicily, when I was there there were army men because a member of Parliament lives in that road. Very nice luxury hotel adapted to the building that was before: a former Chiostro (Monk's convent). Very close to several restaurants and gelati places. Very close to many monuments, Churches, theaters,.

Great building or complex. This grand hotel consists of 3 former palaces. And there are many marvellous dreams to discover inside. The cool inner courtyard is wonderful on hot summer days. In the evening there is a pianist and very pleasant piano music for the aperitivo, live bar music. Very fair prices for wines and drinks. It's worth stopping here for a short break and refreshment when walking through...

Very nice hotel. Excellent air conditioning. No complaints. Yes, the beds are quite firm but that didn't bother me.

Mattress was very hard. AC was inoperable. WiFi was very poor. Reception was very professional and the building itself is steeped in heritage. It’s a true hit or miss.

This is a very good hotel right in the heart of Palermo’s historic district! Plenty of places to walk around and discover or just stay at the hotel for dinner and a drink.

Greatly located just in the heart of old Palermo, and very quiet in the same time, serving very tasty breakfasts for all needs, spacious room (we opted for privilege one), and great views: see and mountain just in opposite directions.

Nice place and close to historical center. Only difficult is parking place…

Great check-in experience despite late arrival. Front desk is very friendly. Valet service worked super well. Room is very nice and spacious. Looking forward to more.

We had a great time in the hotel; the room is really big and the whole environment is so nice. Recommend!

I enjoyed my stay in the Mercury hotel. The receptionist (Sylvia) gave to me a great service by changing my single room and giving me another single roome with nicer view and more confortable. The breakfast was delicious and rich. Coffe machine workd perfectly and everything was nice!

Very good overall. The breakfast was actually fantastic. The location was b close the main nubs one towards the city centre. The bus cost about 1.30. A taxi or uber is 15-20 euros but the walk is just 20 minutes city centre. City tax is also very cheap!

Budget friendly hotel. Rooms clean and great bed, storage good and a room safe and hairdryer. Location excellent on the Via Roma, short 10 minutes from the Airport bus stop. Short 10 minutes from the Gieseppe Verde Plaza for Viator etc. 10 minutes from centre. Best of all kess than 5 minutes from excellent restaurants like Scjavuru varied menu.

We had a delightful stay at the Ibis Styles Palermo Cristal during our visit to Palermo. All the front office and service staff were exceptionally receptive and cordial, always eager to help us in every aspect and treating us like family. The hotel was also generous enough to provide us with an early check-in, which was helpful after our long haul journey from India. Our room could comfortably accommodate...

It is a very decent hotel if you're not looking for a luxury one. The receptionist Eleanor was very approachable, always ready to help. The dining room ladies were efficient, quickly replenishing anything that ran out. I don't know all their names, but they were amazing. Thanks to Valentina for her impeccable service. However, during our week there, on two occasions, the room smelt (of sewage, from...

The building itself showed some cracks and could do with some maintenance, but the room was spotless and the room was big and had airconditioning. The breakfast was excellent and the staff was friendly and helpful. I definitely recommend this hotel to others.

The staff are kind and polite. The room is large but old. The air conditioner is old and doesn't cool very well. Housekeeper is not good enough. Do not clean even if it is dusty. generally weak, so I don't really care. Breakfast is delicious. Convenient location. The bus stop is also a 1-minute walk. But not 4 stars. If it is 3 stars, it is sufficient cost performance.

The hotel is located in a very nice area and close to everything. They also have a Collaboration with a parking garage very nearby which is very helpful as most of the point of interests can be reached by walking form the hotel. The best point of the hotel is the staff. We had an issue with our booking and the front desk staff Eleonora was extremely helpful and resolved the matter in the most professional...

The staff are absolutely amazing at this hotel, they are friendly and so helpful! Unfortunately this hotel is in a bad location and there was a lot of noise with fireworks going off at all hours of the night.

We had a wonderful stay at Hotel Vecchio Borgo! The staff, especially Matina, were absolutely amazing—so kind, welcoming, and always ready to help with anything we needed. The room was extremely comfortable, with excellent AC that kept us cool even on hot days. One of the things we appreciated most was how perfectly dark the room stayed, even in the middle of the day—thanks to the high-quality curtains...

All good here :) was clean and the staff was helpful. Bit noisy neighborhood in the weekend

Venue was somewhat noisy from street activity and whilst location is central there were some minor issues. Rooms are cosy and walls in need of a clean. Air Conditioning was loud and floors creaky under foot. Sleep comfort was OK and some toiletries were provided.

This was part of a bus tour of Sicily. I have to say the hotel is great. Fantastic location and easy access to the town centre. The rooms are a decent size and clean. The front desk are very helpful and provided a jug on request as well as lots of free ice from the bar. Only quibble is the super loud night club nearby. We didn’t sleep at all!! No wonder they put ear plugs on each of our pillows...

The hotel itself is nice. The rooms clean and tidy. The staff helpful but the location is not the best. It literally borders on ehat might be called a 'rough' area. We didn't have any problems but certainly wouldn't have gone in some of the closest bars. Sat night there was a street party that sent on to early hours at high volume..double glazing didn't help. So if you do go I would check before you...

Single bed/room sold as double bed/room

The location is excellent, right next to the Four Corners Square. The room is well-equipped and very clean. The breakfast is rich, with many choices and well-made. The front desk service is in place.

I spent a long time looking for a nearby parking lot. This place is not suitable for self-driving, but the location is very good, it is equivalent to living in Wangfujing Pedestrian Street

I can only give it an average rating! It has a history of 220 years but it is too old.

The hotel is very nice and conveniently located within walking distance to Huochez

The staff were awesome. Very helpful and accommodating. The location is in the heart of downtown so it’s very walkable. If you want to park there, you better have a SMALL car. We had to fold the mirrors in on our Skoda Fabia to fit in the alley that leads to their garage. The entrance and lobby are wonderful and the breakfast was inexpensive and good. The rooms on the other hand leave a lot to be...

Hotel was lovely and fairly centrally located, about 30min walk from Palermo central station. Very close to the marina and the hop on/off bus starting point. Room was nice and bed was huge. The only downside was the shower, it was tiny, I’m average sized and every time I went to wash my hair, I banged my elbows on either side of the cubicle even if I stood at an angle. Breakfast was in a little...

This hotel is ideally situated in Palermo. We are a few hundred yards from the hop on hop off bus stop and about 15 minutes walk from the Tetro Massimo. The train station is also easily accessible and a few stops on the bus. Our original room was on the first floor and quite small and noisy, but we asked to be moved and we were moved to a suite on the top floor. Room 404 is definitely the room to ask...

Fine location near Teatro Massimo and shopping streets, lots of restarants and bars in vicinity. Street noise gets in starting at 7 a.m. Thin walls ond doors let in sounds of living from the hotel. Ear plugs always in big demand. Cramped breakfast room, but OK food for a short stay. Friendly staff and good cleaning. As noticed earlier falls short of four stars

Loved this quaint Hotel. Very friendly staff and great breakfast offered. Very handy location. Great restaurants nearby.

Clean, tidy, staff are friendly and helpful. Very welcoming. Delicious breakfast. It’s central to pretty much everything. Close to some great gelato, restaurants and cafes. A short walk to the hop on bus. And to some amazing adventures! Enjoy!

City centre hotel on super busy street. Some way from main sights but outside congestion charge zone. Parking impossible except in pricey off street garages. Drab room with noisy bathroom fan and small windows. Cramped breakfast room and unexciting food offering. Helpful young staff. Ok for a short stay but definitely not a four star hotel-3 star is more realistic

"Great location and exceptional service! We thoroughly enjoyed our stay at this hotel. The location is excellent, and the highlight was the incredibly friendly receptionist. They recommended a fantastic restaurant, were very attentive, and exceptionally friendly. Thank you, Míkele, for your professionalism!"

Lovely hotel in an excellent location. The bus from Palermo airport stops opposite outside 'Teatro Politeama Garibaldi' so it's super easy to get to. Central Palermo walkable from the hotel, or lots of buses nearby. Big, spacious room. Staff super friendly and helpful!

Pretty ok but there's no actual air conditioning (it's a weird water-cooled system which barely gets the room temperature down to "not dying of heat" while the corridors actually *are* air-conditioned) and the WiFi kinda sucks; I've never been able to actually use it. The staff is very friendly and helpful, breakfast and dinner are cheap (I never tried either) and the location is fantastic (literally...

Great location.. Nice and clean

Great location + parking cheaper than the Street arround.

Very good hotel, good value for money, close to old Palermo town, very friendly staff ,highly recommended .

Pleasant one night stay in this Best Western . It’s convenient to Palermo Lolli train station for airport … ten minute walk and in a nice area . Nice common area on ground floor and large breakfast room . The shower was modern and was most welcome after a long trip from Taormina that day . Reception was very pleasant and helpful . Would stay here again .

Heritage hotel Excellent location near many restaurants and cultural sites. Neighborhood is quiet. No AC until May. Today's high is 25C

It's okay. It's a bit like a small hotel with a restaurant. If you are on a business trip and have a low budget, you can choose this hotel. It has basic facilities. Hygiene: OK, not particularly clean Facilities: Generally a bit old Service: Average

The room is a bit small but clean, the facilities are acceptable, and the location is not far from the train station and the theater, which is quite convenient.

Best Western Ai Cavalieri Hotel is classical and strategically located in the historical and business heart of Palermo. The rooms were well appointed and comfortable. The breakfast room was an indoor-outdoor tented facility that was bright and cheerful. The lobby area contained a selection of newspapers and a always full jar of candies. The hotel had WiFi connection all over the facility and its...

because the rooms are so small that they should decorate somewhat, not one picture on the wall, the bare minimum on towels, no ventilation inside the bathroom, way overpriced of what I'm accustomed to, 15 euro for parking in front, unless you paid an extra 20 euro for two people, there's no breakfast

Top locatie, vriendelijke ontvangst, zeer propere kamers.

酒店位置不如想象的好。總體還行。

位置很方便，頂樓有早餐

Excellent location by the Theatro Massimo. 15 ins walks to the main thoroughfare in the Old town. Great service, clean and beaitiful hotel with a great roof-top bar/restaurant and well equipped gym.

Location is good- I’m walking distance from the main sightseeings. 10 minutes to the bus stop to Mondello beach. Bed is comfortable. It would be nice to have some vegetables for breakfast.

The location of the hotel is very good, you can walk to many attractions, very close to the street of the Grand Theater, the facilities are relatively new, and the experience of staying is good. There is only one option when booking, which is a single room for one person. After arriving at the hotel, you have to pay an additional 40 euros per night for the second person staying. Close to the road...

The staff are amazing. So welcoming and helpful. It was 1st class service everywhere in the hotel

The massage, the service, and the smile was just perfect. Me and my wife had a great afternoon, relaxed to the max, and enjoyed every minute of the spa. I would recommend this to anyone interested in some relaxation during your stay in Palermo.

Quiet location. Modern rooms, recommend superior room with balcony. Nice breakfast on terrace.

Quiet hotel just around the corner from Vittorio Emmanuel and promenade. Breakfast selection was good and the staff were uber attentive. Special mention to Sara who was always cheerful and efficient in serving everyone. There is a small gym which was adequate for a few sessions and a wellness center as well.

Hotel located in a strategic position with regards one of the most ancient neighborhoods of this spectacular city whose paradox and contradictions are peculiar aspects of her beauty. Room was spacious as well as the bathroom and mostly quiet. Cleanliness has been also appreciated. Staff on a whole very courteous and efficient. For sure my favorite spot for future stays. Bravo!

Beautiful boutique hotel by the marina. 5 minutes walk from some of the best Palermo restaurants & walking distance to tourist attractions.

The hotel is perfectly tucked away on a safe, quiet street right next to the harbour but a minutes walk to the old town, restaurants and markets. Breakfast is served on the exquisitely picturesque roof terrace until a leisurely 11am. Quality cold cuts and everything else your heart desires with the most charming service. A complementary upgrade to a suite for two major celebrations was an unexpected...