4 star hotels in Palermo

First of all: The staff is lovely !!! Warm, welcoming, friendly, supportive - cute as a button. As it should be. Thank you very much for that! The hotel is lovely, but old. Needs to be updated. AC isn’t working properly. The swimming pool is nice but the area around it is without any love and interior taste. The gym itself is a real joke, you don’t need to try it ;) The rooms are very different -...

The hotel's price is very good, but don’t expect clean rooms or comfortable beds. The air conditioning is extremely dirty, which created a “snow of dust” in the room. We found a sock from the previous guest under the bed. The mattress was also ripped and even had a blood stain, and huge “wholes” from usage. My mother had to clean the room herself as I had a terrible allergy to the dust. On the other...

BEWARE OF BAD REVIEWS OF THIS HOTEL! This hotel is fine! The staff are friendly and welcoming - my room on the 3rd floor was very good and the restaurant was great! The barman makes a lovely Spritz and everything was fine. Please ignore the bad reviews!!!!!

Well, what can I say, my family lives in Palermo and I come here often. I’ve never thought of staying in this hotel, but I have to say that I am having a wonderful time here, it’s quiet. The rooms are big and I am very pleased with the breakfast and the services. yes, it’s not extremely close to the town centre of Palermo but, most people here have Cars to move around or you can take a short taxi ride...

The hotel is very nice and the breakfast is delicious with a lot of diversity. However the location is really bad. The neighborhood is very deplorable. You need to take a bus to look a place for eating. Buses are around 20 minutes but you must wait like 15 minutes for each bus.

Great hotel with Amazing views from the 14th floor, dining food was nice and sea view from my room was amazing. Airport bought phone adapter charger did not fit the plugs in the room, so had to buy oe at a local store which was fine and the locals were very friendly I found. Location is only 15 minutes walk from train station & coach station / bus station and from the main town, in which there are...

You wouldn't want to stay anywhere else in Palermo! On our arrival Andrea made us feel completely welcome and comfortable. He gave us a personalised map to the city marking all the best places to see, eat and drink. His recommendations were outstanding. Andrea and his team also happily booked everything we needed from rooftop bars to restaurants and historical sites. The rooms are fabulous, spacious...

We stayed at Palazzo Natoli twice within six months (in October and April 2024), and this boutique hotel is a true gem. The location is unbeatable - in the very center of Palermo, right next to the Cathedral and the famous Four Corners, close to everything, in the area that is safe and vibrant. As soon as you get out the door, you are in the middle of everything, you can easily walk to every main attraction...

An amazing hotel experience... Having checked out the information about Palazzo Natoli Boutique Hotel in advance, we opted to reserve the two accommodations located on the ground floor of a separate historic building. The experience was amazing. Although we never had much contact with the hotel staff, except those who delivered breakfasts directly to our suite daily, they were always friendly and professional...

This is the place to stay in Palermo! I had the garden apartment and LOVED everything about it! I felt like I had my home with patio included in Palermo! The breakfast is Ahhhhmazing!!! Andrea and his team took care of every need and were fantastic in giving dining recommendations and other cities to visit as well. I stayed there again on the tail end of my trip and wouldn’t stay anywhere else...

The staff are amazing. So welcoming and helpful. It was 1st class service everywhere in the hotel

The massage, the service, and the smile was just perfect. Me and my wife had a great afternoon, relaxed to the max, and enjoyed every minute of the spa. I would recommend this to anyone interested in some relaxation during your stay in Palermo.

HB

Quiet location. Modern rooms, recommend superior room with balcony. Nice breakfast on terrace.

Quiet hotel just around the corner from Vittorio Emmanuel and promenade. Breakfast selection was good and the staff were uber attentive. Special mention to Sara who was always cheerful and efficient in serving everyone. There is a small gym which was adequate for a few sessions and a wellness center as well.

Hotel located in a strategic position with regards one of the most ancient neighborhoods of this spectacular city whose paradox and contradictions are peculiar aspects of her beauty. Room was spacious as well as the bathroom and mostly quiet. Cleanliness has been also appreciated. Staff on a whole very courteous and efficient. For sure my favorite spot for future stays. Bravo!

The hotel is perfectly tucked away on a safe, quiet street right next to the harbour but a minutes walk to the old town, restaurants and markets. Breakfast is served on the exquisitely picturesque roof terrace until a leisurely 11am. Quality cold cuts and everything else your heart desires with the most charming service. A complementary upgrade to a suite for two major celebrations was an unexpected...

We had a delightful stay at the Ibis Styles Palermo Cristal during our visit to Palermo. All the front office and service staff were exceptionally receptive and cordial, always eager to help us in every aspect and treating us like family. The hotel was also generous enough to provide us with an early check-in, which was helpful after our long haul journey from India. Our room could comfortably accommodate...

It is a very decent hotel if you're not looking for a luxury one. The receptionist Eleanor was very approachable, always ready to help. The dining room ladies were efficient, quickly replenishing anything that ran out. I don't know all their names, but they were amazing. Thanks to Valentina for her impeccable service. However, during our week there, on two occasions, the room smelt (of sewage, from...

The building itself showed some cracks and could do with some maintenance, but the room was spotless and the room was big and had airconditioning. The breakfast was excellent and the staff was friendly and helpful. I definitely recommend this hotel to others.

The staff are kind and polite. The room is large but old. The air conditioner is old and doesn't cool very well. Housekeeper is not good enough. Do not clean even if it is dusty. generally weak, so I don't really care. Breakfast is delicious. Convenient location. The bus stop is also a 1-minute walk. But not 4 stars. If it is 3 stars, it is sufficient cost performance.

The hotel is located in a very nice area and close to everything. They also have a Collaboration with a parking garage very nearby which is very helpful as most of the point of interests can be reached by walking form the hotel. The best point of the hotel is the staff. We had an issue with our booking and the front desk staff Eleonora was extremely helpful and resolved the matter in the most professional...

Excellent customer service, breakfast was beyond expectations, variety of food for all tastes. Walking distance for all amenities and the staff was friendly and helpful

The hotel is perfectly situated within easy walking distance of the historic quarter and the airport shuttle pickup point on Via Roma. The room had both a double and single bed. There were tea making facilities and everything was spotless. There was supposed to be 2 bottles of water in the room according to the information leaflet, but these weren't there. A very minor quibble. The hotel was spotless...

The location is great as it is close to the city centre but overall it is an ordinary hotel. Our room had a particular strong smell that wasn’t nice and it was quite dark as the windows were opening to an internal space. We didn’t try breakfast there but instead went to nearby coffee bars. There wasn’t any particular service that makes it special and they don’t have free parking so we had to take our...

Hotel room was spacious especially for European standards and the bed was comfortable. We had an issue with hot water which was resolved while we were there but we did have to take 1 night of cold showers. Location is very very walkable.

Beautiful Boutique Hotel. Great Location. Front desk, especially Valentina was very helpful and courteous. Breakfast buffet was delicious and Rosy (our server) was the BEST!! The only issue was our room faced the street and it could get loud into the early morning hours.

Decent stay at the P da L. Front desk service and location was perfect. AC, internet and TV worked well. Housekeeping could have been better. Body wash was not replaced twice! Breakfast was delicious. Rooms were smaller but comfortable. Recommended

This is a wonderful little hotel in the center of all the action. If you can’t handle a little noise at night don’t stay here. The place is exceptionally clean and the breakfast is amazing. If we return to Palermo we will stay here again

What a wonderful stay! spacious, modern room with patio. helpful and friendly staff, always willing to share sightseeing ideas and even helped me make a couple of phone calls in Italian. The breakfast was delicious with fabulous variety. The kitchen staff were so attentive, and went above and beyond to create a vegan breakfast for my daughter, Location was excellent - close to shops and restaurants

Upon arrival, they initially wanted to give us a room facing the corridor, after a complaint we were given another. The room is minimally equipped, two people get one chair and one glass. A kettle was not provided upon request. At breakfast, the cakes are fresh and delicious. Italian coffee and cappuccino are also available upon request. The restaurant and bar staff are friendly and helpful.

Good experience overall. Fine breakfast, ok location, parking options are there, staff is nice and communicative, can't complain about anything really. We had a nice experience.

Review 10/2024 with photos - convenient accommodation for late arrival (late check-in) in Palermo : 24h open reception - it's a conference center, mainly business orientated, with basic rooms & limited decorations/facilicities - not a "palace" and not "4 star" - 8eur/pers breakfast; 10eur carpark; 4eur/pers/night city tax) - room WIFI not suitable for work or private use - free parking on the...

Rooms were cleaned well every day but fridge and air conditioning didn’t work. Definitely not 4 stars as the breakfast was also not great. Location is not bad, train station and buses nearby

Rooms were a good size. Beds were comfortable. Location was a bit remote. Rooms were clean, but hallways could have been vacuumed.

it was nice we hope to return, all in the name of relaxation we had fun, kind and cheerful staff I thank Mrs Roberta Matranga on floor number 7, thoughtful and kind with dedication to her work. Greetings to the lady who cleaned my room with such dedication , kind, cheerful and helpful.

Great stay at NH Palermo - got upgraded to a bigger room which was a nice touch! Breakfast buffet was plentiful of nice options. Parking onsite was very helpful as we hired a car from Palermo airport. All the staff was very nice! It is also well located with a nice short walk into the city centre. Would recommend for your next stay in Palermo.

I stayed here for 6 nights and it was fabulous. The hotel I cannot fault, I'd highly recommend it for location and quality. The pool and jacuzzi is an added bonus in the city and is spacious, clean and not over crowded. You have to join Mr motivator for his poolathon, exercises in the pool, he is fab and so enjoyable to listen to. Two people stood out, Mateo and Claudia M. Both waiters provided...

We chose this hotel because of its proximity to the Old Town and its swimming pool, to keep cool in the hot month of August. Overall, we thought the staff were very kind and we slept well in the beds, but in my opinion the hotel needs significant updating to be considered a 4 star hotel. I had stayed in another NH hotel recently (Utrecht) and it was echelons above the NH Palermo in quality, so I was...

We had a beautiful stay at the NH Hotel Palermo and are really sad to leave. The rooms with sea view you can book are very spacious, clean and from high quality. The service is amazing (grazie a Matteo, Martina, Leonardo, etc. :) ) - so welcoming and professional. From my point of view the hotel has the perfect location - a little walking time to the city center but directly located at the harbour...

Beautiful hotel, common areas well being. Rooms very big , clean with a beautiful sea view. I was participating for the international congress about oil. While the coffee break we had to change the rooms and Mr Giuseppe together with his team he has been very helpful in one hour to switch a unique room in four smaller rooms.

Average hotel, we had to constantly ask for items such as a kettle or slippers. The tea was not restocked in the rooms so we had to get teabags from the breakfast. Breakfast was the same everyday so by the end of our trip we didn't even bother going for it - no hot food is served. Room cleanliness is not very good - we had a massive cockroach join is 1 of the nights and water is not served daily as...

Elegantly styled classy hotel. Built in the past maybe by 50 years but very clean and well maintained. Good breakfast was part of my package. Location is on Via Liberta which is chic section of the urban metropolis that is Palermo. No regrets.

This is a really nice hotel with lots of style. the rooms a nicely furnished clean and comfortable. The staff are helpful and friendly. We particularly liked the restaurant, we arrived at 9.30pm but this had no effect on the excellent service and very good food and wine. the head waiter was fantastic. This is a good place to stay.

Excellent location overlooking gardens. Very friendly staff relaxing.

Very good and user friendly hotel although certain faucets in the BR need looking to. However enjoyed the stay. Thank you.

Recently, I have been invited to meet the management of this hotel after a severe critic published on Google. This has been an appreciated feedback and I have decided to share with you some reflection: 1. My method seems to me correct. Me and my wife experience personally the 90% of every location or service we later value on Google. As tourism operators, we move a large amount of travelers in Switzerland...

Good receptionist. Very impressive hotel, clean and relaxing. Room are big and clean. Restaurant and breakfast are perfect. Gym is small but with important things inside. Parking are not inside the hotel and need it because outside is quite difficult to find parking

Nice place to stay in walking distance of most places to see and many restaurants.

Great place. Great hospitality.

Good hotel. Big rooms. Central. Helpful staff

We enjoyed our two nights. The room was very spacious. David at the front desk was so friendly and very helpful along with all the staff. Breakfast was letdown though. With a small selection.

Decent rooms, awesome location! I slept on a third extra bed, which was way too short for me, but it was decently comfy. The room itself was big and clean. Breakfast could use a bit more variety, but altogether it was good.

The hotel is okay. The room are big. The breakfast is reasonable. No warm breakfast.

Frindly staff but to be honest, I have no idea why this hotel has four Stars. The interiour is old, not very clean and sometimes broken. The hotel is directly located to a main road (loud), the surrunding is not beautfuly and it takes more than a 30 minutes walk to the old town/city Center.

Helpful friendly staff and clean if basic rooms. Reasonably priced but it is next to a very busy motorway. That said it is still pretty close to the centre of town and only a €40 taxi to the airport.

Room are clean and very comfortable, service is good and also breakfast with lots of choice. The position is good to reach the center and is well connected with bus.

Excellent. Very clean and perfect location, one step from the historical center. Very polite staff. I highly recommend

The hotel is nice, in a classic style, it could stand a bit of modernizing, and it is not as noisy as some report, even when this is variable depending on the day and season. Fast wi-fi. The rooms are spacious and the bathroom is complete. Reading other reviews one has to wonder what some people expect from a 4-star. Breakfast is very abundant, there is no in-house gym. The staff is very kind and helpful...

Just fine. The rooms were really cute. Our only complaint was that the location was very noisy at all hours and the air conditioning seemed to only have two settings: freezing or off. We recommend this hotel, just bring ear plugs :-)

Lovely hotel, good location, gorgeous room, slight problem with a leaking shower though! Apart from that, very happy indeed!

Very welcoming, speak ENG, breakfast varied, room small but clean and pleasant. Ideally located at the feet of the sites of tourist interest. For those who have rented a car, the hotel offers a parking service at attractive rates, and they are in charge of the park and you there back to the requested time.

Central location and cute looking. The building is historic and has surprises everywhere. Beautiful spaces and art throughout. The beds are going to kill your back if you’ve got any issues with it. The AC was weak And cut out partway through the night. The breakfast was very good and I’d recommend trying - a great selection of delicious food.

Stayed for 3 nights some months ago. Hotel is lovely and location is great. Breakfast is nice. Booked a single room and felt like Cinderella… when she was living with her stepmother. It was tiny, with barely any excuse at decoration and peeling paint. The bathroom was also very small and the shower had barely any room to move in.

Magnificent place, based on the ancient Palazzo Tarallo, whose structure is preserved. 18th century palace, listed as a UNESCO world heritage site, in the heart of Palermo, unique atmosphere, marble staircases, chandeliers and breathtaking views of the roof terrace. A great experience. PS: I generally only rate places that deserve 5 stars.

The location is fantastic, I'd say the best position in the city center! Easy to walk everywhere, also nice to go for a run by the sea. The personnel is courteous, kind and professional. Lovely breakfast, I wish I had been more hungry in the morning. The top floor restaurant was also a nice experience, I wanted a quiet dinner for a change and was very happy with the service. The decor is old school...

Excellent Hotel in the very heart of this vibrant city. As soon as you walk through the grand door, you are greeted with an awesome grand foyer/hall. The staff compliment the quality of the buildiing. Very courteous and helpful staff checked me in quickly and were very friendly and helpful with tips for getting around the centre, albeit being late in the evening. The room was spacious and clean, and...

Stayed for 2 nights off-season. Great service, comfortable rooms, delicious breakfast, and convenient parking. Other reviews described the rooms as "outdated". I would say that the rooms add to the unique experience of staying at this 18th Century palace! The location is great; in the center of everything. Would not hesitate to stay here again. Highly recommended.

If you are planning a vacation in Palermo, I recommend the Ibis Style Palermo President. We had a wonderful week here. (112 rooms.) They are in a good location. With friendly, smiling service. (Reception, cleaning, breakfast and dinner service). Breakfast and dinner were perfect and of very good quality. The 7th floor offers a wonderful view of the harbor. In the bar they make very delicious cocktails...

Spacious, clean room with central location for exploring Palermo. On site parking and they let you stow your luggage pre and post checkout and check in. Breakfast on site with many refreshing options such as eggs, fresh fruit, pastries, yogurt, caffè. Only downside is the room smelled like smoke on and off during the stay.

We only stayed overnight as we were going to use the ferry over to Cagliari the next morning. Ideal as it's just across Palermo port. Had a good experience. Staff couldn't be more helpful.

When embarking or dissembarking in Palermo you can easily deposit your luggage here or book a room when you have more luggages with you :) Great service at the desk, fresh and cold drinks avvailable

Nice hotel. Great views from 7th floor restaurant/bar. Excellent location if you are travelling by ferry but it is a bit of a walk into the centre of Palermo.

Enjoyed a delightful night prior to my exploration of Palermo, thanks to the superb location, coupled with the convenience of free parking. The breakfast restaurant, boasting panoramic views of the harbor, provided a spectacular start to the day. In September, the restaurant buzzes with a lively atmosphere as it fills with patrons, creating a pleasant ambiance. The front desk staff proved exceptionally...

Beautiful and elegant hotel right in the centre of historic Palermo - literally a stone's throw from the hustle and bustle of the restaurants and bars. Good continental breakfast selection. Our bedroom was comfortable and modern, and very clean. Highly recommend if you want to be at the heart of everything.

SPA is an quiet oasis in the busy city.

best location to be in palermo if u are a tourist. room was big, very modern and functional and clean. nice bathroom. not very bright as it was facing inner courtyard where on the ground floor theres their restaurant, so was bit noisy till around midnight but not a major issue at all. professional staff. they take care of your car.

Decent hotel downtown Palermo, close to main attractions

Very nice and beautiful spot. Definitely worth a visit. We visited this site more than once. Beautiful beautiful place, the kids can run around, awesome atmosphere and a great place to grab a drink, chill and enjoy life. This spot really shows the historical and impressive Italian art. Would recommend that you go check out this spot! It's a must! Very beautiful!

A very trendy but child friendly hotel

I asked a quiet room and it was very silent. Amazing gluten free breakfast in the terrace.

Wonderful view, noisy around

Old rooms. Nice roof terrace for breakfast and dinner.

We had a good stay here. The rooftop terrace is certainly the most beautiful part of the hotel. It is centrally located on Via Roma at walking distance to all sights and the train station. The room and the breakfast are with no glory, but quite good, especially the vast selection of homemade cakes. The staff is friendly.

Go to the roof top bar Seven. Enjoy and chilled drink with soft lounge music playing in the background and the most spectacular view of Palermo and the mountains. 🏙 ⛰️ 🍹🎶

Charming, convenient, has the most wonderful terrace in town. Food 5 stars!

Large room, giant bed, powerful shower. Some room to room noise! Extensive breakfast choice. Barista coffee available but you'll need to ask if you want it hot. Friendly helpful staff

The reviews are unfair to compare to other Mercure as the general standard of hotel in Palermo is much less good than normal. We had to move hotel (from 2 different ‘3 stars’) twice before we got here as they were awful and this is a much nicer hotel and very comfortable to stay in. Insanely good location in one of the poshest parts of the city. Negative reviews are mainly from large American tour...

The staff at Palermo were friendly and accommodating. They went out of their way to make our stay comfortable. The rooms were amazing. Thank you for making our Palermo holiday even better. I can not recommend this hotel enough.

Nice hotel with a great location. However, the restaurant staff is quite rude and noisy while clearing tables, which ruined our breakfast experience daily. It would be better if they waited or took the dishes to the kitchen quietly. On the positive side, the front desk staff was lovely and very helpful.

Great hotel Location is fantastic, little walk into the centre. The room is great, tidy and clean. Staff are friendly and attentive. Parking near to hotel is fab, drive the car outside the hotel and the staff will valet it to the carpark. Will defiantly stay again and highly recommend

Great hotel in a good location in Palermo. The service is excellent, the receptionists are very friendly. And wow, the breakfast is very good as well, so much choice and very good coffee! Our room was big, clean and beds were comfortable. We enjoyed staying here, and hope to come back

Nice and spacious room, friendly staff, location good, parking on-site

Nice place, good parking and close to my adventures

Good points for the hotel are that the local area is quiet, hotel has good quality beds and rooms are clean. We were given a small cramped room no 204, but outdated decor. No soaps, or creams provided just shower gel in a squeeze bottle. Weak a/c unit and the walls were very thin which meant you heard everything thru the walls. The 45 cm balcony is useless as no space to sit, no chairs or table. The...

Average hotel in the old City of palermo ..... not much as facility's and quite small rooms but the staff are really welcoming

Decent four star hotel with interesting decor. Good location.

Very helpful staff. Good internet. Rather hard beds but fine if you like that.

Loved staying here. It is located a walking distance from landmarks, the staff are very nice, discreet and helpful. The food is good, the coffee, of course, is any coffee lover's dream. And the rooms are very clean.

Rooms were clean, small.....breakfast good, front desk helpful with directions...good location for tourist area.. Could hear any bathroom activity of neighboring rooms...small shower - water changed back and forth from hot to cold...magnifying mirror would have been helpful, but it was embedded in bathroom mirror so high you would have to be 6 feet tall to use it....room did not have extra secure...

Hotel lovely and spotless. Housekeeping great. Reception staff are excellent and speak great English. Very helpful giving directions and suggestions where to visit. Breakfast was good. Although you had to ask staff to replenish unless you were down before 8am.

Large and beautiful room well equiped. Excellent welcome and smiling staff

Decent hotel but noisy. Lots of traffic noise all through the night

The first experience in Palermo. Amazing clean room, very good services and hospitality. Better to spend a little bit more and avoid surprises. Thank you Artemisia, we will come back.

We had a great stay at Brunaccini! The room was very nice, and the staff were helpful! Also, because of the location it is easy to enjoy historical Palermo and its markets!

Nice hotel in the very centre of Palermo Great location and staff Loud environment but nice rooms

Great hotel. Nice breakfast. Restaurant is OK today but Friday nights with music are fabulous

This is a nice spot with a close proximity to the four corners area and the market. The area around it is fine and is easily walkable. My major concern is how hard the beds are, the management needs to invest in something softer.

Poor location in an area difficult to access and in a bed neighborhood. The four stars do not reflect its quality.

The hotel is in a decent location. Right next to ballaro market and within walking distance to most restaurants etc. For a hotel that claims to be luxury it lacks a lot of features that I would expect in a luxury hotel. We had a suite and I was expecting a beautiful setup. While the space was nice I don't think it lives up to the luxurious feel that the pictures try to convey. Checking in process...