4 star hotels in Palermo

Upon arrival, they initially wanted to give us a room facing the corridor, after a complaint we were given another. The room is minimally equipped, two people get one chair and one glass. A kettle was not provided upon request. At breakfast, the cakes are fresh and delicious. Italian coffee and cappuccino are also available upon request. The restaurant and bar staff are friendly and helpful.

Good experience overall. Fine breakfast, ok location, parking options are there, staff is nice and communicative, can't complain about anything really. We had a nice experience.

Review 10/2024 with photos - convenient accommodation for late arrival (late check-in) in Palermo : 24h open reception - it's a conference center, mainly business orientated, with basic rooms & limited decorations/facilicities - not a "palace" and not "4 star" - 8eur/pers breakfast; 10eur carpark; 4eur/pers/night city tax) - room WIFI not suitable for work or private use - free parking on the...

Rooms were cleaned well every day but fridge and air conditioning didn’t work. Definitely not 4 stars as the breakfast was also not great. Location is not bad, train station and buses nearby

Rooms were a good size. Beds were comfortable. Location was a bit remote. Rooms were clean, but hallways could have been vacuumed.

it was nice we hope to return, all in the name of relaxation we had fun, kind and cheerful staff I thank Mrs Roberta Matranga on floor number 7, thoughtful and kind with dedication to her work. Greetings to the lady who cleaned my room with such dedication , kind, cheerful and helpful.

First of all: The staff is lovely !!! Warm, welcoming, friendly, supportive - cute as a button. As it should be. Thank you very much for that! The hotel is lovely, but old. Needs to be updated. AC isn’t working properly. The swimming pool is nice but the area around it is without any love and interior taste. The gym itself is a real joke, you don’t need to try it ;) The rooms are very different -...

The hotel's price is very good, but don’t expect clean rooms or comfortable beds. The air conditioning is extremely dirty, which created a “snow of dust” in the room. We found a sock from the previous guest under the bed. The mattress was also ripped and even had a blood stain, and huge “wholes” from usage. My mother had to clean the room herself as I had a terrible allergy to the dust. On the other...

BEWARE OF BAD REVIEWS OF THIS HOTEL! This hotel is fine! The staff are friendly and welcoming - my room on the 3rd floor was very good and the restaurant was great! The barman makes a lovely Spritz and everything was fine. Please ignore the bad reviews!!!!!

Well, what can I say, my family lives in Palermo and I come here often. I’ve never thought of staying in this hotel, but I have to say that I am having a wonderful time here, it’s quiet. The rooms are big and I am very pleased with the breakfast and the services. yes, it’s not extremely close to the town centre of Palermo but, most people here have Cars to move around or you can take a short taxi ride...

The hotel is very nice and the breakfast is delicious with a lot of diversity. However the location is really bad. The neighborhood is very deplorable. You need to take a bus to look a place for eating. Buses are around 20 minutes but you must wait like 15 minutes for each bus.

Great hotel with Amazing views from the 14th floor, dining food was nice and sea view from my room was amazing. Airport bought phone adapter charger did not fit the plugs in the room, so had to buy oe at a local store which was fine and the locals were very friendly I found. Location is only 15 minutes walk from train station & coach station / bus station and from the main town, in which there are...

My experience with this hotel was wonderful: the professional staff worked well with our group. The rooms were clean and comfortable. The food was delicious, good variety of local cuisine and traditional foods. The location of the hotel worked well for our group.

An ideal stopover before boarding the ferry. The hotel itself exceeded my expectations but the area is not that good with run down buildings and homeless people around. The car park seemed safe and secure and it was an easy walk into the historic centres of the town We were upgraded from a Superior Room to a Suite which was very nice and the reception staff were really helpful when my partner slipped...

If you are planning a vacation in Palermo, I recommend the Ibis Style Palermo President. We had a wonderful week here. (112 rooms.) They are in a good location. With friendly, smiling service. (Reception, cleaning, breakfast and dinner service). Breakfast and dinner were perfect and of very good quality. The 7th floor offers a wonderful view of the harbor. In the bar they make very delicious cocktails...

Spacious, clean room with central location for exploring Palermo. On site parking and they let you stow your luggage pre and post checkout and check in. Breakfast on site with many refreshing options such as eggs, fresh fruit, pastries, yogurt, caffè. Only downside is the room smelled like smoke on and off during the stay.

We only stayed overnight as we were going to use the ferry over to Cagliari the next morning. Ideal as it's just across Palermo port. Had a good experience. Staff couldn't be more helpful.

When embarking or dissembarking in Palermo you can easily deposit your luggage here or book a room when you have more luggages with you :) Great service at the desk, fresh and cold drinks avvailable

We were slightly apprehensive about booking this hotel due to some negative reviews, but we decided to book it for a night and were pleasantly surprised by the service, room, and breakfast. There was plenty of free parking outside the hotel, with an option for paid parking as well. There is no kettle in the room. However, upon request they will provide you with one, along with tea bags and coffee.

This is one of the few hotels in Europe where the service is actually impeccable! The rooms are clean. The location is fabulous - walking distance from the city center and the views from the rooms are amazing. Special mention to Lucca at the reception who made the check in process very smooth and was extremely welcoming hence making us excited for the stay. The staff are always eager to please and...

Really nice experience came here 2 times already only comment I can make is that even though the booking app says taxes included when you do the check out they still charge you like 20 euros extra from “city taxes”. And remember to put on the door the “do not disturb sign” because the next morning the house keeping will open the door without even knowing ( she came in the morning like 3 times even...

Staying at Hotel NH Palermo is a pleasure. All of the staff is incredibly friendly. The breakfast spread was impressive and very well done. They were very accommodating and patient. Even as an American using Google translate for communicating a severe tree nut allergy.

Great stay at NH Palermo - got upgraded to a bigger room which was a nice touch! Breakfast buffet was plentiful of nice options. Parking onsite was very helpful as we hired a car from Palermo airport. All the staff was very nice! It is also well located with a nice short walk into the city centre. Would recommend for your next stay in Palermo.

I stayed here for 6 nights and it was fabulous. The hotel I cannot fault, I'd highly recommend it for location and quality. The pool and jacuzzi is an added bonus in the city and is spacious, clean and not over crowded. You have to join Mr motivator for his poolathon, exercises in the pool, he is fab and so enjoyable to listen to. Two people stood out, Mateo and Claudia M. Both waiters provided...

Located near the Bank of Sicily, when I was there there were army men because a member of Parliament lives in that road. Very nice luxury hotel adapted to the building that was before: a former Chiostro (Monk's convent). Very close to several restaurants and gelati places. Very close to many monuments, Churches, theaters,.

Great building or complex. This grand hotel consists of 3 former palaces. And there are many marvellous dreams to discover inside. The cool inner courtyard is wonderful on hot summer days. In the evening there is a pianist and very pleasant piano music for the aperitivo, live bar music. Very fair prices for wines and drinks. It's worth stopping here for a short break and refreshment when walking through...

Very nice hotel. Excellent air conditioning. No complaints. Yes, the beds are quite firm but that didn't bother me.

Mattress was very hard. AC was inoperable. WiFi was very poor. Reception was very professional and the building itself is steeped in heritage. It’s a true hit or miss.

This is a very good hotel right in the heart of Palermo’s historic district! Plenty of places to walk around and discover or just stay at the hotel for dinner and a drink.

Great Location! Nice large room (double delux) No noise Mattress is quite firm, we had to ask for 2 toppers. Breakfast ok.

Great check-in experience despite late arrival. Front desk is very friendly. Valet service worked super well. Room is very nice and spacious. Looking forward to more.

The rooms deserve renovation. There were no visible signs to the elevators from the reception, it was a quest to find them. When we got into the room, the floor on the balcony was not cleaned and was covered with cigarettes' ash. We had to ask on the reception to make the balcony cleaning immediately. The blanket was not clean, though bed sheets were clean and fresh. TV is very small, the furniture...

My stay was short, however being a golden member I must mention the positives and negatives to you hoping you can consider them as constructive criticism. I had arrived after flight delays and was extremely tired, being located to another building was a first not so good impression, never the less the room was amazing in all aspects and the hygiene is exceeded expectations, however the fact is the...

Large room, giant bed, powerful shower. Some room to room noise! Extensive breakfast choice. Barista coffee available but you'll need to ask if you want it hot. Friendly helpful staff

The reviews are unfair to compare to other Mercure as the general standard of hotel in Palermo is much less good than normal. We had to move hotel (from 2 different ‘3 stars’) twice before we got here as they were awful and this is a much nicer hotel and very comfortable to stay in. Insanely good location in one of the poshest parts of the city. Negative reviews are mainly from large American tour...

The staff at Palermo were friendly and accommodating. They went out of their way to make our stay comfortable. The rooms were amazing. Thank you for making our Palermo holiday even better. I can not recommend this hotel enough.

The massage, the service, and the smile was just perfect. Me and my wife had a great afternoon, relaxed to the max, and enjoyed every minute of the spa. I would recommend this to anyone interested in some relaxation during your stay in Palermo.

Quiet hotel just around the corner from Vittorio Emmanuel and promenade. Breakfast selection was good and the staff were uber attentive. Special mention to Sara who was always cheerful and efficient in serving everyone. There is a small gym which was adequate for a few sessions and a wellness center as well.

Hotel located in a strategic position with regards one of the most ancient neighborhoods of this spectacular city whose paradox and contradictions are peculiar aspects of her beauty. Room was spacious as well as the bathroom and mostly quiet. Cleanliness has been also appreciated. Staff on a whole very courteous and efficient. For sure my favorite spot for future stays. Bravo!

Beautiful boutique hotel by the marina. 5 minutes walk from some of the best Palermo restaurants & walking distance to tourist attractions.

I had two great dinners here. The menu is always different because they use only the freshest products. The restaurant is tiny but very cozy and quiet, with a nice vista of Palazzo Steri. The waiters were adorable and always available. The spa is also good, very nice and clean.

Very nice service and hotel. The rooms are spacious and nice. It's in a quiet area and close to the city centre. Recommended ?

The hotel is perfectly tucked away on a safe, quiet street right next to the harbour but a minutes walk to the old town, restaurants and markets. Breakfast is served on the exquisitely picturesque roof terrace until a leisurely 11am. Quality cold cuts and everything else your heart desires with the most charming service. A complementary upgrade to a suite for two major celebrations was an unexpected...

Beautiful and elegant hotel right in the centre of historic Palermo - literally a stone's throw from the hustle and bustle of the restaurants and bars. Good continental breakfast selection. Our bedroom was comfortable and modern, and very clean. Highly recommend if you want to be at the heart of everything.

best location to be in palermo if u are a tourist. room was big, very modern and functional and clean. nice bathroom. not very bright as it was facing inner courtyard where on the ground floor theres their restaurant, so was bit noisy till around midnight but not a major issue at all. professional staff. they take care of your car.

Very nice and beautiful spot. Definitely worth a visit. We visited this site more than once. Beautiful beautiful place, the kids can run around, awesome atmosphere and a great place to grab a drink, chill and enjoy life. This spot really shows the historical and impressive Italian art. Would recommend that you go check out this spot! It's a must! Very beautiful!

This hotel located in a very busy and good area.Also the size of the hotel is medium and feel always cosy. In the rooms build in airconditioners .

We enjoyed two hours in the spa. The swimming pool is large and relaxing. The girls for the massage were very professional.

Staff very helpful, rooms clean and modern, excellent location of the structure. Of note, the kindness and helpfulness of the staff. Beautiful SPA.. a corner of paradise!

Loved this quaint Hotel. Very friendly staff and great breakfast offered. Very handy location. Great restaurants nearby.

Loved staying here. It is located a walking distance from landmarks, the staff are very nice, discreet and helpful. The food is good, the coffee, of course, is any coffee lover's dream. And the rooms are very clean.

Rooms were clean, small.....breakfast good, front desk helpful with directions...good location for tourist area.. Could hear any bathroom activity of neighboring rooms...small shower - water changed back and forth from hot to cold...magnifying mirror would have been helpful, but it was embedded in bathroom mirror so high you would have to be 6 feet tall to use it....room did not have extra secure...

Hotel lovely and spotless. Housekeeping great. Reception staff are excellent and speak great English. Very helpful giving directions and suggestions where to visit. Breakfast was good. Although you had to ask staff to replenish unless you were down before 8am.

The first experience in Palermo. Amazing clean room, very good services and hospitality. Better to spend a little bit more and avoid surprises. Thank you Artemisia, we will come back.

Central location great service friendly staff & really good buffet breakfast sky movies & football on TV a plus ?

We had a great stay at Brunaccini! The room was very nice, and the staff were helpful! Also, because of the location it is easy to enjoy historical Palermo and its markets!

This is a nice spot with a close proximity to the four corners area and the market. The area around it is fine and is easily walkable. My major concern is how hard the beds are, the management needs to invest in something softer.

Poor location in an area difficult to access and in a bed neighborhood. The four stars do not reflect its quality.

The hotel is in a decent location. Right next to ballaro market and within walking distance to most restaurants etc. For a hotel that claims to be luxury it lacks a lot of features that I would expect in a luxury hotel. We had a suite and I was expecting a beautiful setup. While the space was nice I don't think it lives up to the luxurious feel that the pictures try to convey. Checking in process...

A very elegant hotel. It is adorned with beautiful artwork. The staff are very helpful and pleasant. The restaurant is amazing. I would highly recommend this hotel to anyone. Very peaceful.

I like this place, Ciccio the chef make excellent dishes. I love the chips ? with lime mayonnaise handmade and different selection of wines, sparkling wines and champagne (also spirits and beers)

Elegantly styled classy hotel. Built in the past maybe by 50 years but very clean and well maintained. Good breakfast was part of my package. Location is on Via Liberta which is chic section of the urban metropolis that is Palermo. No regrets.

This is a really nice hotel with lots of style. the rooms a nicely furnished clean and comfortable. The staff are helpful and friendly. We particularly liked the restaurant, we arrived at 9.30pm but this had no effect on the excellent service and very good food and wine. the head waiter was fantastic. This is a good place to stay.

Very good and user friendly hotel although certain faucets in the BR need looking to. However enjoyed the stay. Thank you.

Recently, I have been invited to meet the management of this hotel after a severe critic published on Google. This has been an appreciated feedback and I have decided to share with you some reflection: 1. My method seems to me correct. Me and my wife experience personally the 90% of every location or service we later value on Google. As tourism operators, we move a large amount of travelers in Switzerland...

Good receptionist. Very impressive hotel, clean and relaxing. Room are big and clean. Restaurant and breakfast are perfect. Gym is small but with important things inside. Parking are not inside the hotel and need it because outside is quite difficult to find parking

Excellent front desk staff, not so great in the bar. Comfortable and will appointed room with internal building well view. So that's no view. Good breakfast. Location wise, I'd prefer somewhere near to Theatre Massimo where there's dozens of restaurants to choose from

The staff were awesome. Very helpful and accommodating. The location is in the heart of downtown so it’s very walkable. If you want to park there, you better have a SMALL car. We had to fold the mirrors in on our Skoda Fabia to fit in the alley that leads to their garage. The entrance and lobby are wonderful and the breakfast was inexpensive and good. The rooms on the other hand leave a lot to be...

The Eurostars C Palace is spacious and lovely. Its furniture, which some of them preserved from the original period, was an exceptionally wonderful thing. I enjoyed sitting in the public areas and reading the book I had with me. The hotel's proximity to the railway station and other locations of interests were wonderful aspects, too. The staff were all wonderful and helpful. I had a great stay there...

Everyone must know that we stayed at this hotel the last night of our 10-day honeymoon, and we can definitively say it is by far the best (most superb) stay out of every other hotel we experienced in all of Sicily. 1. The location is most advantageous, right in the middle of all the action and easily walkable to the church, markets, and other important amenities. 2. The rooms and decor were immaculate...

Central location and cute looking. The building is historic and has surprises everywhere. Beautiful spaces and art throughout. The beds are going to kill your back if you’ve got any issues with it. The AC was weak And cut out partway through the night. The breakfast was very good and I’d recommend trying - a great selection of delicious food.

Stayed for 3 nights some months ago. Hotel is lovely and location is great. Breakfast is nice. Booked a single room and felt like Cinderella… when she was living with her stepmother. It was tiny, with barely any excuse at decoration and peeling paint. The bathroom was also very small and the shower had barely any room to move in.

Magnificent place, based on the ancient Palazzo Tarallo, whose structure is preserved. 18th century palace, listed as a UNESCO world heritage site, in the heart of Palermo, unique atmosphere, marble staircases, chandeliers and breathtaking views of the roof terrace. A great experience. PS: I generally only rate places that deserve 5 stars.

Frindly staff but to be honest, I have no idea why this hotel has four Stars. The interiour is old, not very clean and sometimes broken. The hotel is directly located to a main road (loud), the surrunding is not beautfuly and it takes more than a 30 minutes walk to the old town/city Center.

Helpful friendly staff and clean if basic rooms. Reasonably priced but it is next to a very busy motorway. That said it is still pretty close to the centre of town and only a €40 taxi to the airport.

Room are clean and very comfortable, service is good and also breakfast with lots of choice. The position is good to reach the center and is well connected with bus.

The hotel is in a great location in elegant v. of Liberty. Spacious and comfortable room. Poor breakfast and almost absence of parking are the two aspects a little lacking in a situation of good quality for other aspects

Central, but quiet because they are immersed in the English garden. Very good welcome and good breakfast. The suite is very comfortable, a mini apartment with a terrace and jacuzzi. It is really worth the money spent.

Budget friendly hotel. Rooms clean and great bed, storage good and a room safe and hairdryer. Location excellent on the Via Roma, short 10 minutes from the Airport bus stop. Short 10 minutes from the Gieseppe Verde Plaza for Viator etc. 10 minutes from centre. Best of all kess than 5 minutes from excellent restaurants like Scjavuru varied menu.

We had a delightful stay at the Ibis Styles Palermo Cristal during our visit to Palermo. All the front office and service staff were exceptionally receptive and cordial, always eager to help us in every aspect and treating us like family. The hotel was also generous enough to provide us with an early check-in, which was helpful after our long haul journey from India. Our room could comfortably accommodate...

It is a very decent hotel if you're not looking for a luxury one. The receptionist Eleanor was very approachable, always ready to help. The dining room ladies were efficient, quickly replenishing anything that ran out. I don't know all their names, but they were amazing. Thanks to Valentina for her impeccable service. However, during our week there, on two occasions, the room smelt (of sewage, from...

The building itself showed some cracks and could do with some maintenance, but the room was spotless and the room was big and had airconditioning. The breakfast was excellent and the staff was friendly and helpful. I definitely recommend this hotel to others.

The staff are kind and polite. The room is large but old. The air conditioner is old and doesn't cool very well. Housekeeper is not good enough. Do not clean even if it is dusty. generally weak, so I don't really care. Breakfast is delicious. Convenient location. The bus stop is also a 1-minute walk. But not 4 stars. If it is 3 stars, it is sufficient cost performance.

The hotel is located in a very nice area and close to everything. They also have a Collaboration with a parking garage very nearby which is very helpful as most of the point of interests can be reached by walking form the hotel. The best point of the hotel is the staff. We had an issue with our booking and the front desk staff Eleonora was extremely helpful and resolved the matter in the most professional...

The hotel is perfectly situated within easy walking distance of the historic quarter and the airport shuttle pickup point on Via Roma. The room had both a double and single bed. There were tea making facilities and everything was spotless. There was supposed to be 2 bottles of water in the room according to the information leaflet, but these weren't there. A very minor quibble. The hotel was spotless...

"Great location and exceptional service! We thoroughly enjoyed our stay at this hotel. The location is excellent, and the highlight was the incredibly friendly receptionist. They recommended a fantastic restaurant, were very attentive, and exceptionally friendly. Thank you, Míkele, for your professionalism!"

Lovely hotel in an excellent location. The bus from Palermo airport stops opposite outside 'Teatro Politeama Garibaldi' so it's super easy to get to. Central Palermo walkable from the hotel, or lots of buses nearby. Big, spacious room. Staff super friendly and helpful!

Pretty ok but there's no actual air conditioning (it's a weird water-cooled system which barely gets the room temperature down to "not dying of heat" while the corridors actually *are* air-conditioned) and the WiFi kinda sucks; I've never been able to actually use it. The staff is very friendly and helpful, breakfast and dinner are cheap (I never tried either) and the location is fantastic (literally...

Very good hotel, good value for money, close to old Palermo town, very friendly staff ,highly recommended .

Perfect hotel, staff and position. Very clean, rooms are good equipped and very large. Perfect WiFi. Nice breakfast - much better then ather hotels in Italy. Hotel has private parking that is very important for Palermo even you don't need car for Palermo visit because hotel is near city center (5 minutes walk from main city pedestrian street). A little bit noisy, but you are in city center and it is...

It's very comfortable and with quality. Everything works fine and it's clean. Some problems with the parking as they took the car away (because it was full) to other parking without permission. I hope some people from the reception were more familiar

Good points for the hotel are that the local area is quiet, hotel has good quality beds and rooms are clean. We were given a small cramped room no 204, but outdated decor. No soaps, or creams provided just shower gel in a squeeze bottle. Weak a/c unit and the walls were very thin which meant you heard everything thru the walls. The 45 cm balcony is useless as no space to sit, no chairs or table. The...

Average hotel in the old City of palermo ..... not much as facility's and quite small rooms but the staff are really welcoming

Breakfast and rooms were excellent. However, we had two rooms and in one the air didn't work. Also the parking was awkward and a block away. You had to lug your luggage there. For the parking the service was less than expected since we paid extra for it.

Hospitality Location, the Quiet Elegance and clean rooms Garden inside x catering and very well managed the setting in the moresca of an external porch.

Located in the central area full of activities day or night. Small but comfortable rooms. For parking you have to rely on luck or have to resort to that agreement.

Availability and courtesy of the staff excellent. Good the kitchen. The conference room is well equipped. The location is excellent .

We enjoyed our two nights. The room was very spacious. David at the front desk was so friendly and very helpful along with all the staff. Breakfast was letdown though. With a small selection.

Decent rooms, awesome location! I slept on a third extra bed, which was way too short for me, but it was decently comfy. The room itself was big and clean. Breakfast could use a bit more variety, but altogether it was good.

Over size, clean rooms with free wi-fi. Lift. Breakfast room with Gluten Free options. Free use of computer. Comfy beds. Location is only downside in a very narrow street & not a great deal of variety of restaurants nearby. Staff friendly.

Gigantic rooms, good service, polite staff, good location. Cons- breakfast not biggest choice, parking hard to find, noise on the ceiling from the next level.

Good location, near the downtown. Kindly and helpful crew. The room was wide and clean. The bed was perfect. In the bathroom there was a bidet.

Excellent. Very clean and perfect location, one step from the historical center. Very polite staff. I highly recommend

The hotel is nice, in a classic style, it could stand a bit of modernizing, and it is not as noisy as some report, even when this is variable depending on the day and season. Fast wi-fi. The rooms are spacious and the bathroom is complete. Reading other reviews one has to wonder what some people expect from a 4-star. Breakfast is very abundant, there is no in-house gym. The staff is very kind and helpful...

Just fine. The rooms were really cute. Our only complaint was that the location was very noisy at all hours and the air conditioning seemed to only have two settings: freezing or off. We recommend this hotel, just bring ear plugs :-)

Lovely hotel, good location, gorgeous room, slight problem with a leaking shower though! Apart from that, very happy indeed!

Very welcoming, speak ENG, breakfast varied, room small but clean and pleasant. Ideally located at the feet of the sites of tourist interest. For those who have rented a car, the hotel offers a parking service at attractive rates, and they are in charge of the park and you there back to the requested time.