Spa-Hotels in Palermo

The staff are amazing. So welcoming and helpful. It was 1st class service everywhere in the hotel

The massage, the service, and the smile was just perfect. Me and my wife had a great afternoon, relaxed to the max, and enjoyed every minute of the spa. I would recommend this to anyone interested in some relaxation during your stay in Palermo.

HB

Quiet location. Modern rooms, recommend superior room with balcony. Nice breakfast on terrace.

Quiet hotel just around the corner from Vittorio Emmanuel and promenade. Breakfast selection was good and the staff were uber attentive. Special mention to Sara who was always cheerful and efficient in serving everyone. There is a small gym which was adequate for a few sessions and a wellness center as well.

Hotel located in a strategic position with regards one of the most ancient neighborhoods of this spectacular city whose paradox and contradictions are peculiar aspects of her beauty. Room was spacious as well as the bathroom and mostly quiet. Cleanliness has been also appreciated. Staff on a whole very courteous and efficient. For sure my favorite spot for future stays. Bravo!

The hotel is perfectly tucked away on a safe, quiet street right next to the harbour but a minutes walk to the old town, restaurants and markets. Breakfast is served on the exquisitely picturesque roof terrace until a leisurely 11am. Quality cold cuts and everything else your heart desires with the most charming service. A complementary upgrade to a suite for two major celebrations was an unexpected...

Clean the owner and the staff are very kind and helpful I feel comfortable throughout my stay

Room was very nice it felt like real spa experience

lovely place, delicious food.

Gorgeous, full of history, friendly staff. Facilities a little old but to be expected and part of the charm. Out of town so quieter.

Magnificent old hotel. The shuttle services that is provided is great. No searching for taxi. Staff is very accommodating and friendly.

Villa Igiea lies a couple of miles outside of the centre of Palermo but the regular free shuttle service means you don’t have to spend money on taxis or track down somewhere to buy a bus ticket. The hotel is an oasis. It has everything you need to relax and unwind. The breakfast is superb offering cooked food (Italian sausage, bacon, eggs etc), cold meats, salad, pastries and more pastries, fresh fruit...

It's a must to treat yourself and enjoy the magic in the best hotel in all the city! Enjoy Palermo and Sicily, the key of the Mediterranean as Goethe said.

The hotel is a historic and interesting old building with art noveau styling throughout. Our room was large, had hardwood floors, and well furnished. Though opulent the hotel is showing wear around the edges and could use some rehabbing. Service was attentive, if understaffed, likely due to the fact we visited in the off season. Hotel is not walking distance to the tourist attractions in Palermo.

Slightly outside Palermo city center for great sea views All was just perfect in the room: size, bedding, amenities. Substantial staff assigned to keeping everything clean and tidy, 24 hours a day Extremely welcoming and efficient staff.

Beautiful sea views. Including the small marina. Wonderful garden Delicious food we did not eat in the main restaurant. Comfortable large king bed. Large room. Fab Spotless. Old world polite courteous respectful loved it!

Beautiful and elegant hotel right in the centre of historic Palermo - literally a stone's throw from the hustle and bustle of the restaurants and bars. Good continental breakfast selection. Our bedroom was comfortable and modern, and very clean. Highly recommend if you want to be at the heart of everything.

SPA is an quiet oasis in the busy city.

best location to be in palermo if u are a tourist. room was big, very modern and functional and clean. nice bathroom. not very bright as it was facing inner courtyard where on the ground floor theres their restaurant, so was bit noisy till around midnight but not a major issue at all. professional staff. they take care of your car.

Decent hotel downtown Palermo, close to main attractions

Very nice and beautiful spot. Definitely worth a visit. We visited this site more than once. Beautiful beautiful place, the kids can run around, awesome atmosphere and a great place to grab a drink, chill and enjoy life. This spot really shows the historical and impressive Italian art. Would recommend that you go check out this spot! It's a must! Very beautiful!

A very trendy but child friendly hotel

Very large and well-kept room, the fresco on the ceiling is a good sign of the history of this building, but also the attention of those who use it. Perfect stay and I want to thank Loredana and Michele who also recommended us where to dine. Thanks for all.

It is a structure full of charm; our room was very large, tidy, fresh and clean. The style between modern and ancient make the environment unique. The welcome of Mr. Michele is excellent, she knows how to advise and indicate every useful detail even for very short stays like ours (only two nights), also taking into consideration the presence of an 8-year-old child, recommending areas and parks suitable...

I highly recommend Bellaroto Suits, beautiful modern rooms, but with the old historical still kept in the details of the interior. The host Michele is really so warm, with great adwise to were to go and what is a must to be seen and to eat. So welcoming and heartwarming staff. The location couldnt have been more excellent, so close to everything you might need on your trip.

Miguel / Michael is an amazing host and his partner Rita as well. Location proved very suitable for inner city explorations, our rooms were pretty spacious, very clean with a taste for interior design. Yummy hearty breakfast and great local recommendations by our host on where to go for dinner made this stay truly enjoyable.

Best Hotel in Palermo! Rooms are fantastic, super clean and silent for this kind of City. The owners are lovely, it feels like Family. You Need to come here! Best Regards from Germany!

STAY HERE! After a nightmare check-in at another hotel we booked two last minute rooms at Al Balhara. On the phone, and even more in person the staff were so helpful and ensured our arrival was seamless and stress free. Instantly we felt like we had entered paradise, the lobby, grounds, and rooms were spotless and filled with beautiful architecture and Sicilian art ceramics. All staff were very friendly...

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My wife and I were there in November 2021 for about 5 days. We THOROUGHLY enjoyed ourselves. The staff was FANTASTIC...so helpful and accommodating. The food was great, the room was great. Everyone went out of their way to ensure we had a great time...and we did. We would definitely recommend this resort. If we ever visit Sicily again, there is no question that we would make this our home.

First of all: The staff is lovely !!! Warm, welcoming, friendly, supportive - cute as a button. As it should be. Thank you very much for that! The hotel is lovely, but old. Needs to be updated. AC isn’t working properly. The swimming pool is nice but the area around it is without any love and interior taste. The gym itself is a real joke, you don’t need to try it ;) The rooms are very different -...

The hotel's price is very good, but don’t expect clean rooms or comfortable beds. The air conditioning is extremely dirty, which created a “snow of dust” in the room. We found a sock from the previous guest under the bed. The mattress was also ripped and even had a blood stain, and huge “wholes” from usage. My mother had to clean the room herself as I had a terrible allergy to the dust. On the other...

BEWARE OF BAD REVIEWS OF THIS HOTEL! This hotel is fine! The staff are friendly and welcoming - my room on the 3rd floor was very good and the restaurant was great! The barman makes a lovely Spritz and everything was fine. Please ignore the bad reviews!!!!!

Well, what can I say, my family lives in Palermo and I come here often. I’ve never thought of staying in this hotel, but I have to say that I am having a wonderful time here, it’s quiet. The rooms are big and I am very pleased with the breakfast and the services. yes, it’s not extremely close to the town centre of Palermo but, most people here have Cars to move around or you can take a short taxi ride...

The hotel is very nice and the breakfast is delicious with a lot of diversity. However the location is really bad. The neighborhood is very deplorable. You need to take a bus to look a place for eating. Buses are around 20 minutes but you must wait like 15 minutes for each bus.

Great hotel with Amazing views from the 14th floor, dining food was nice and sea view from my room was amazing. Airport bought phone adapter charger did not fit the plugs in the room, so had to buy oe at a local store which was fine and the locals were very friendly I found. Location is only 15 minutes walk from train station & coach station / bus station and from the main town, in which there are...

The service from the staff and manager at Villa Lampedusa was wonderful! We had a very stressful day, with our flights cancelled and last minute booking at the hotel via our airline. The manager was so helpful and accommodating and managed to arrange a transfer for us to and from the hotel. It was so good we requested to stay again for our second night until our rescheduled flight. Excellent food available...

A short visit for pick up. Lovely place.

lovely place! executive room was really nice and everything works. staff is very friendly and helpful ☺️ I would recommend - thank you!

Good

“Definitely coming back there when in Sicily. Liked everything about this place - Private, safe parking, Great, quiet location with really nice view. Next to the best ever Restaurant (La Braciera - must go!) The room was really spacious and to very high standard. Very helpfull staff

We stayed 6 nights in this beautiful residence, chosen on the recommendation of a friend of mine who has already stayed and me he suggested. I can confirm the opinion of my friend. The judgment is, in fact, very positive: in its category it deserves, say, 4.5 stars, is the location close to everything (Stadium, Beaches, Hospitals, City Centre and Airport) and for the enchanting view on the village...

Located in a strategic point of the fantastic Palermo. Comfortable, welcoming and exquisite staff. In 10 minutes you are practically in the center and 2 steps from the University, the Civic Hospital, the Children's Hospital and ISMETT. All services practically under the house. Pharmacy, supermarkets and everything that can be used for an easy stay. Beautiful and characteristic is also the passage of...

We had a great time!! Cozy place. The location is excellent. Courtesy and availability is endless. Moderately priced and well-served area?

Recommended! The Hotel, renovated and well kept. Rooms spacious and very clean. En-suite bathroom and kitchenette complete with fridge.Free Wifi and tv . The staff was very friendly and helpful. Located in a strategic area just two steps from the university district and the Civic hospital

Nick room, friendly staff and a very good breakfast.

Reasonable rooms and facility compared the pricing but I found the front desk staff might be more friendly then they were since I never seen they smiled once. There were plenty of activity and restaurant around. We found statue of liberty and bowling place nearby. I heard first floor rooms are more comfortable then others.

Great Hotel near piazza don bosco

Are there for a conference. However, it is located in the central point of the city, to the shoulders of via libertà, well served by public transport urban and suburban airports, both of Palermo, Trapani. Affordable prices

The rooms are small but clean, comfortable bed and breakfast with plenty of choice.. WiFi fairly fast. Excellent view of the highest floor, I recommend making a jump to the 12th and top floor to watch from the only window in the view.

I have not seen the interior of the structure for good, but only a room where to play in professional courses.

Upon arrival, they initially wanted to give us a room facing the corridor, after a complaint we were given another. The room is minimally equipped, two people get one chair and one glass. A kettle was not provided upon request. At breakfast, the cakes are fresh and delicious. Italian coffee and cappuccino are also available upon request. The restaurant and bar staff are friendly and helpful.

Good experience overall. Fine breakfast, ok location, parking options are there, staff is nice and communicative, can't complain about anything really. We had a nice experience.

Review 10/2024 with photos - convenient accommodation for late arrival (late check-in) in Palermo : 24h open reception - it's a conference center, mainly business orientated, with basic rooms & limited decorations/facilicities - not a "palace" and not "4 star" - 8eur/pers breakfast; 10eur carpark; 4eur/pers/night city tax) - room WIFI not suitable for work or private use - free parking on the...

Rooms were cleaned well every day but fridge and air conditioning didn’t work. Definitely not 4 stars as the breakfast was also not great. Location is not bad, train station and buses nearby

Rooms were a good size. Beds were comfortable. Location was a bit remote. Rooms were clean, but hallways could have been vacuumed.

it was nice we hope to return, all in the name of relaxation we had fun, kind and cheerful staff I thank Mrs Roberta Matranga on floor number 7, thoughtful and kind with dedication to her work. Greetings to the lady who cleaned my room with such dedication , kind, cheerful and helpful.

Great stay at NH Palermo - got upgraded to a bigger room which was a nice touch! Breakfast buffet was plentiful of nice options. Parking onsite was very helpful as we hired a car from Palermo airport. All the staff was very nice! It is also well located with a nice short walk into the city centre. Would recommend for your next stay in Palermo.

I stayed here for 6 nights and it was fabulous. The hotel I cannot fault, I'd highly recommend it for location and quality. The pool and jacuzzi is an added bonus in the city and is spacious, clean and not over crowded. You have to join Mr motivator for his poolathon, exercises in the pool, he is fab and so enjoyable to listen to. Two people stood out, Mateo and Claudia M. Both waiters provided...

We chose this hotel because of its proximity to the Old Town and its swimming pool, to keep cool in the hot month of August. Overall, we thought the staff were very kind and we slept well in the beds, but in my opinion the hotel needs significant updating to be considered a 4 star hotel. I had stayed in another NH hotel recently (Utrecht) and it was echelons above the NH Palermo in quality, so I was...

We had a beautiful stay at the NH Hotel Palermo and are really sad to leave. The rooms with sea view you can book are very spacious, clean and from high quality. The service is amazing (grazie a Matteo, Martina, Leonardo, etc. :) ) - so welcoming and professional. From my point of view the hotel has the perfect location - a little walking time to the city center but directly located at the harbour...

Beautiful hotel, common areas well being. Rooms very big , clean with a beautiful sea view. I was participating for the international congress about oil. While the coffee break we had to change the rooms and Mr Giuseppe together with his team he has been very helpful in one hour to switch a unique room in four smaller rooms.

Average hotel, we had to constantly ask for items such as a kettle or slippers. The tea was not restocked in the rooms so we had to get teabags from the breakfast. Breakfast was the same everyday so by the end of our trip we didn't even bother going for it - no hot food is served. Room cleanliness is not very good - we had a massive cockroach join is 1 of the nights and water is not served daily as...

Elegantly styled classy hotel. Built in the past maybe by 50 years but very clean and well maintained. Good breakfast was part of my package. Location is on Via Liberta which is chic section of the urban metropolis that is Palermo. No regrets.

This is a really nice hotel with lots of style. the rooms a nicely furnished clean and comfortable. The staff are helpful and friendly. We particularly liked the restaurant, we arrived at 9.30pm but this had no effect on the excellent service and very good food and wine. the head waiter was fantastic. This is a good place to stay.

Excellent location overlooking gardens. Very friendly staff relaxing.

Very good and user friendly hotel although certain faucets in the BR need looking to. However enjoyed the stay. Thank you.

Recently, I have been invited to meet the management of this hotel after a severe critic published on Google. This has been an appreciated feedback and I have decided to share with you some reflection: 1. My method seems to me correct. Me and my wife experience personally the 90% of every location or service we later value on Google. As tourism operators, we move a large amount of travelers in Switzerland...

Good receptionist. Very impressive hotel, clean and relaxing. Room are big and clean. Restaurant and breakfast are perfect. Gym is small but with important things inside. Parking are not inside the hotel and need it because outside is quite difficult to find parking

Nice place to stay in walking distance of most places to see and many restaurants.

Great place. Great hospitality.

Good hotel. Big rooms. Central. Helpful staff

We enjoyed our two nights. The room was very spacious. David at the front desk was so friendly and very helpful along with all the staff. Breakfast was letdown though. With a small selection.

Decent rooms, awesome location! I slept on a third extra bed, which was way too short for me, but it was decently comfy. The room itself was big and clean. Breakfast could use a bit more variety, but altogether it was good.

The hotel is okay. The room are big. The breakfast is reasonable. No warm breakfast.

First I would like to do a special mention for Davide, a gentleman who we encountered each morning of our stay in the breakfast area. He made an excellent cappuccino, dispensed and delivered with a genuine smile and greeting to start our day on a positive note. After the first day, he even remembered what kind of coffee we liked! He’s a genuine asset to the hotel staff, and I hope he is officially...

We truly enjoyed Palermo and I can say the hotel and its location was part of the reason. The hotel is perfectly located to so many sites and restaurants. The hotel valet parked our car. Breakfast was good. Beds were comfy. ALL of the staff were very helpful and personable!! All good representatives for the hotel and the city. A special thank you to Nico who was the first person on staff the greet...

In August, I stayed at the Grand Hotel Wagner in Palermo, booking it last minute, and I’m so pleased with my choice. From the moment I arrived, the service was outstanding. The front desk staff were welcoming and efficient, and the gentleman who helped with my bags was both courteous and professional. One thing that truly impressed me was how the hotel treated my friend, who was staying nearby with...

Multigeneration family vacation, the hotel was wonderful from booking of 8 rooms to check out the staff were outstanding. NICOLA welcomed us warmly and expedited our baggage and took a personal interest in everyone, the front desk personnel were accommodating, warm and helpful through all of our planning and time, David, Giovanna, and Claudio took excellent care of all our varied dietary needs and...

The room was clean and a good size. The bathroom was clean and shower had good water pressure. The staff was nice and helpful. The breakfast was GREAT and filling; the kind staff and views on the top floor made it even better. They parked our car and brought it back when needed. We would recommend!

Beautiful hotel located in heart of Palermo. Close walk to explore the city. The hotel itself and the rooms are beautiful and clean. We at first had trouble connecting with our wifi and 2 staff members were present to address it within 5 minutes of us calling. Great service and stunning location.

Central location and cute looking. The building is historic and has surprises everywhere. Beautiful spaces and art throughout. The beds are going to kill your back if you’ve got any issues with it. The AC was weak And cut out partway through the night. The breakfast was very good and I’d recommend trying - a great selection of delicious food.

Stayed for 3 nights some months ago. Hotel is lovely and location is great. Breakfast is nice. Booked a single room and felt like Cinderella… when she was living with her stepmother. It was tiny, with barely any excuse at decoration and peeling paint. The bathroom was also very small and the shower had barely any room to move in.

Magnificent place, based on the ancient Palazzo Tarallo, whose structure is preserved. 18th century palace, listed as a UNESCO world heritage site, in the heart of Palermo, unique atmosphere, marble staircases, chandeliers and breathtaking views of the roof terrace. A great experience. PS: I generally only rate places that deserve 5 stars.

The location is fantastic, I'd say the best position in the city center! Easy to walk everywhere, also nice to go for a run by the sea. The personnel is courteous, kind and professional. Lovely breakfast, I wish I had been more hungry in the morning. The top floor restaurant was also a nice experience, I wanted a quiet dinner for a change and was very happy with the service. The decor is old school...

Excellent Hotel in the very heart of this vibrant city. As soon as you walk through the grand door, you are greeted with an awesome grand foyer/hall. The staff compliment the quality of the buildiing. Very courteous and helpful staff checked me in quickly and were very friendly and helpful with tips for getting around the centre, albeit being late in the evening. The room was spacious and clean, and...

Stayed for 2 nights off-season. Great service, comfortable rooms, delicious breakfast, and convenient parking. Other reviews described the rooms as "outdated". I would say that the rooms add to the unique experience of staying at this 18th Century palace! The location is great; in the center of everything. Would not hesitate to stay here again. Highly recommended.

I asked a quiet room and it was very silent. Amazing gluten free breakfast in the terrace.

Wonderful view, noisy around

Old rooms. Nice roof terrace for breakfast and dinner.

We had a good stay here. The rooftop terrace is certainly the most beautiful part of the hotel. It is centrally located on Via Roma at walking distance to all sights and the train station. The room and the breakfast are with no glory, but quite good, especially the vast selection of homemade cakes. The staff is friendly.

Go to the roof top bar Seven. Enjoy and chilled drink with soft lounge music playing in the background and the most spectacular view of Palermo and the mountains. 🏙 ⛰️ 🍹🎶

Charming, convenient, has the most wonderful terrace in town. Food 5 stars!

Large room, giant bed, powerful shower. Some room to room noise! Extensive breakfast choice. Barista coffee available but you'll need to ask if you want it hot. Friendly helpful staff

The reviews are unfair to compare to other Mercure as the general standard of hotel in Palermo is much less good than normal. We had to move hotel (from 2 different ‘3 stars’) twice before we got here as they were awful and this is a much nicer hotel and very comfortable to stay in. Insanely good location in one of the poshest parts of the city. Negative reviews are mainly from large American tour...

The staff at Palermo were friendly and accommodating. They went out of their way to make our stay comfortable. The rooms were amazing. Thank you for making our Palermo holiday even better. I can not recommend this hotel enough.

Nice hotel with a great location. However, the restaurant staff is quite rude and noisy while clearing tables, which ruined our breakfast experience daily. It would be better if they waited or took the dishes to the kitchen quietly. On the positive side, the front desk staff was lovely and very helpful.

Great hotel Location is fantastic, little walk into the centre. The room is great, tidy and clean. Staff are friendly and attentive. Parking near to hotel is fab, drive the car outside the hotel and the staff will valet it to the carpark. Will defiantly stay again and highly recommend

Great hotel in a good location in Palermo. The service is excellent, the receptionists are very friendly. And wow, the breakfast is very good as well, so much choice and very good coffee! Our room was big, clean and beds were comfortable. We enjoyed staying here, and hope to come back

Nice and spacious room, friendly staff, location good, parking on-site

Nice place, good parking and close to my adventures

Good points for the hotel are that the local area is quiet, hotel has good quality beds and rooms are clean. We were given a small cramped room no 204, but outdated decor. No soaps, or creams provided just shower gel in a squeeze bottle. Weak a/c unit and the walls were very thin which meant you heard everything thru the walls. The 45 cm balcony is useless as no space to sit, no chairs or table. The...

Average hotel in the old City of palermo ..... not much as facility's and quite small rooms but the staff are really welcoming

Decent four star hotel with interesting decor. Good location.

Very helpful staff. Good internet. Rather hard beds but fine if you like that.

Loved staying here. It is located a walking distance from landmarks, the staff are very nice, discreet and helpful. The food is good, the coffee, of course, is any coffee lover's dream. And the rooms are very clean.

Rooms were clean, small.....breakfast good, front desk helpful with directions...good location for tourist area.. Could hear any bathroom activity of neighboring rooms...small shower - water changed back and forth from hot to cold...magnifying mirror would have been helpful, but it was embedded in bathroom mirror so high you would have to be 6 feet tall to use it....room did not have extra secure...

Hotel lovely and spotless. Housekeeping great. Reception staff are excellent and speak great English. Very helpful giving directions and suggestions where to visit. Breakfast was good. Although you had to ask staff to replenish unless you were down before 8am.

Large and beautiful room well equiped. Excellent welcome and smiling staff

Decent hotel but noisy. Lots of traffic noise all through the night

The first experience in Palermo. Amazing clean room, very good services and hospitality. Better to spend a little bit more and avoid surprises. Thank you Artemisia, we will come back.

We had a great stay at Brunaccini! The room was very nice, and the staff were helpful! Also, because of the location it is easy to enjoy historical Palermo and its markets!

Nice hotel in the very centre of Palermo Great location and staff Loud environment but nice rooms

Great hotel. Nice breakfast. Restaurant is OK today but Friday nights with music are fabulous

This is a nice spot with a close proximity to the four corners area and the market. The area around it is fine and is easily walkable. My major concern is how hard the beds are, the management needs to invest in something softer.

Poor location in an area difficult to access and in a bed neighborhood. The four stars do not reflect its quality.

The hotel is in a decent location. Right next to ballaro market and within walking distance to most restaurants etc. For a hotel that claims to be luxury it lacks a lot of features that I would expect in a luxury hotel. We had a suite and I was expecting a beautiful setup. While the space was nice I don't think it lives up to the luxurious feel that the pictures try to convey. Checking in process...

Great sauna, wellness & spa and masseuse Tereza was super nice and good. Thank you very much!

Located near the Bank of Sicily, when I was there there were army men because a member of Parliament lives in that road. Very nice luxury hotel adapted to the building that was before: a former Chiostro (Monk's convent). Very close to several restaurants and gelati places. Very close to many monuments, Churches, theaters,.

Great building or complex. This grand hotel consists of 3 former palaces. And there are many marvellous dreams to discover inside. The cool inner courtyard is wonderful on hot summer days. In the evening there is a pianist and very pleasant piano music for the aperitivo, live bar music. Very fair prices for wines and drinks. It's worth stopping here for a short break and refreshment when walking through...

Very nice hotel. Excellent air conditioning. No complaints. Yes, the beds are quite firm but that didn't bother me.

Mattress was very hard. AC was inoperable. WiFi was very poor. Reception was very professional and the building itself is steeped in heritage. It’s a true hit or miss.

This is a very good hotel right in the heart of Palermo’s historic district! Plenty of places to walk around and discover or just stay at the hotel for dinner and a drink.

Clean, comfortable bed, great location, friendly staff

Competent staff, very polite. The hotel is well located, close to tourist attractions. Rooms clean, well equipped, old furniture. Italian breakfast, but sufficient. I recommend the hotel.

Very central, good breakfast and wonderful staff. Look forward to returning.

Good hotel for its price. My room was clean, fresh and in good condition. Door a bit wonky but not a major problem. Front desk was very friendly and explained everything very clearly. 24 hour reception and breakfast available for an extra fee. Rooms are located on 4th and 5th floor and the lifts are rather old and slow but works without any major issues. Small mini bar with some basic items, prices...

Very nice, helpfull staff, and the public areas have had a makeover. But in general it falls short of a 3star Hotel. It's the small things, clapped out lifts. Items in room damaged or broken, and not repaired. I understand it's a tough business, but a little TLC would go a long way.

The staff were absolutely superb, incredibly friendly and helpful, they catered to our individual requirements exceptionally. I must agree with other reviews, the bedrooms are nice; the bathrooms work and are completely functional, could just do with a bit of refurbishment. There was evidence of refurbishment activity in the hotel, so I hope it will continue to improve.

The hotel staff here was amazing! They helped us out so much and we didn’t even stay here. My wife and I parked across the street in a parking garage that the hotel shares with a private parking company. I left my car with the other company and told them that I needed it the next day, Sunday. The next day they were closed and there was no way to call them or anything, but we went to the hotel and...

Excellent location. Got a big and comfortable angle room. Breakfast was good (the bread quality was above the usually disappointing Italian bread quality). The staff was very nice.

Very good stuff, honest people, well located, clean with a good breakfast

Very comfortable hotel located in the middle of the city. Easy to get to and from. Great base of operations while in Palermo. The major issue here is that the Wifi signal is very weak. Easier to turn it off and go with 4G service.

The room is clean wooden floor so no stuffy smell. Helpful staff Mr.Joshua Melia helped arranged the doctor to come see my sick mother and even got managed to get the hot soup and toasted very delicious bread for us. Thank you

Very nice & friendly people! The hotel & the room were clean. Too bad that on hot days the airco stops working when you the leave the room. The hotel has a parking for €15/night, very small parking space somewhere under the ground between everything, big cars can get stuck. Breakfast was perfect, friendly guy and cozy space.

Gorgeous room with friendly, attentive staff. Can't praise enough the wonderful people who work here. Currently, breakfast is included & is delicious. The hotel is well-located in the midst of many points of interests & restaurants. We had a wonderful time.

The Massimo Hotel is located near many of the historical sites as well as the local markets. The room is a good size, but the “double” bed we had was very uncomfortable. It was also very loud inside since our room was located along the busy street. They offer a choice of sweet or savory for breakfast in your room, which was appreciated. If you have problems with stairs, beware that to enter the hotel...

Beautiful elegant well located in the heart of old town Palermo. Staff amazing very attentive and the rooms have great facilities. Would recommend for the perfect stay.

Romantic and enjoyable

Wonderful staff, charming and helpful! Great location.

Cosy boutique hotel in the heart of Naples. No restaurant. Breakfast in the bar in own room. Located on a street with restricted tree traffic, but staff will park your car in paying car park

5 stars for the Staff! So helpful!! Much appreciated! 5 stars for the cleaning staff! Nice and friendly! 5 stars for the location! 1 star for the size of the rooms (wow…) 1 star that you only offer 2 beds no queensize (for pairs and making love a real nightmare) 1 star for the “balcony” that was not useable in our case as it had not even a chair or a desk on 1 star for the breakfast… (which is over...

Clean rooms, nice view 👌

Me and my family had a great time. Even knowing is not a five star hotel the location was great, the breakfast was vert tasty and the employees were very professional. Would definetly go back.

Stayed here for 3 nights, location is great (opposite Vucciria area), service good, reception quite helpful. I would advise to look for a room at the back of the hotel, as the ones pointing towards Via Roma could be quite noisy!

The beat location! Room was very clean and spacious enough. Forgot my leather jacket there 2 days ago, i would appreciate to get it back please.

Inexpensive and central hotel, with comfortable (if minimalist) accommodation. 24 hour help at the front desk. Everything a budget traveler might want!