The Gate Hotel

DO NOT STAY HERE - DO YOURSELF A FAVOUR.
Awful hotel, carpet is stained and disgusting, all rooms have a terrible musty/mouldy smell. There is water damage through the corridors which leaves the carpet smelling.
Bathroom door was falling off and couldn’t be closed.
Mosquitoes ate us alive all night as room was hot and stuffy, aircon didn’t work, and there were no fly screens. They did provide electric mosquito zappers which make your room smell horrible.

And the food was disgusting! We were served a set menu as part of our tour and this is the meal we were served as a main. Portion sizes terrible and tasted awful.

A friend had a gluten free meal preference and for dessert due to being unable to have the set menu option, was served 3 pieces of fruit on a plate with a butter knife. The fruit wasn’t cut up.

Buffet breakfast was also DISGUSTING. Egg had solid bits in it, sausage was cold and gross, bread was stale. Wouldn’t let my worst enemy stay here.

The room it was ok but the water was cold and we couldn't do bath...Also the breakfast was from 7:30 until 9:00 but from 8:15 o'clock they already had nothing to eat for us 8:30 they had pick up also the forks and knives too disappointed

Old hotel, rooms smell of mold, Wi-Fi doesn't work inside the rooms, I asked to change rooms and they said the hotel was full. Luckily I checked out in the next day. Overall, horrible hotel as you can see in the photos.

This hotel was the worst I’ve ever seen in my life, dirty, grim, no maintanance whatsoever, dirty stained carpets , stained walls, chipped wooden doors, dirty bathrooms, the elevators are in a state , our duvet had
a burn mark and THERE IS NO AC IN JULY - NOT BECAUSE IT WAS BROKEN BUT BECAUSE IT WAS TURNED OFF THING THAT CAN ONLY MAKE ME THINK THAT THE OWNER WHICH I CAN ONLY CALL A LEECH IS KEEPING THIS HOTEL IN THIS STATE AND MILKING PEOPLE FOR MONEY. This is clearly not a 4 stars hotel , there’s some fishy advertising going on for sure , I was completely deceived by the pictures . Avoid at all costs , wouldn’t sleep here another night even if I was paid to do so . Sort out ur hotel mate or close it down , I don’t know what kind of health and safety laws y’all have in Italy ( I assume you don’t follow them anyways just like y’all don’t follow any kind of traffic laws) but this is clearly a health and safety hazard . At least clean the throw up stains you have in every single corner of the hallways . Ew ….

If allowed, I would give this hotel zero star. Bad interior, lack of maintenance, small and slow elevators. Air conditioning does not work. I even found an ant crawling on the coffee machine. Stay at your own risk.

This is a horrible hotel!It definitely not a 4 star hotel, maybe 2.It is dirty and smelly!The floors are dark and dirty, it is creepy.The view from our room was the rubbish boxes. The walls are stained and dirty.We have checked out immediately and stayed in a real 4 star hotel in Florence.
So the staff are polite and very friendly. That is not their fault for this nightmare.
The Ministry should take care of this fake 4 stars.