186 $
Hilton Metropole Hotel
🌍 Italy, Florence, Via Del Cavallaccio 36
● Center: 5 km
☎ Phone: +39 055 78711Show
🧭 Coordinates 160 EUR
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Rooms and prices
2 guests
Check availability on Trip.com
Guest Double room
Wireless internet, air conditioning and minibar
Beds:
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ZenHotels
Booking
Agoda
Guest Double room with city view
Wireless internet, air conditioning and minibar
Beds:
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ZenHotels
Booking
Agoda
Deluxe Double room
Private bathroom
Beds:
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ZenHotels
Booking
Agoda
Deluxe Double room with city view
Wireless internet, air conditioning and minibar
Beds:
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ZenHotels
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Agoda
Deluxe Corner Double room
Air conditioning, minibar and shower
Beds:
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ZenHotels
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Agoda
Executive Double room
Air conditioning, minibar and shower
Beds:
Trip.com
ZenHotels
Booking
Agoda
Executive Corner Double room with city view
Air conditioning, minibar and shower
Beds:
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Booking
Agoda
Accessible Guest Double room
Air conditioning, minibar and shower
Beds:
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ZenHotels
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Agoda
Double Junior Suite
Air conditioning, minibar and shower
Beds:
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ZenHotels
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Agoda
Family Double Junior Suite
Family room with air conditioner, mini-bar and shower
Beds:
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ZenHotels
Booking
Agoda
Description
Our hotel is located just 11 minutes from the Amerigo Vespucci Airport and six kilometers from Ponte Vecchio. Galleries including Uffizi Galleries and Galleria dell'Accademia di Firenze and the Cathedral of Santa Maria del Fiore are half an hour away. Enjoy our meeting rooms, Executive Lounge, and indoor heated whirlpool.
Hotel opened in 2004, renovated in 2012.
The distance to the nearest airport is 77 km.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, AmericanExpress, DinersClub, MasterCard, Visa
- Certification Details: License number: IT048017A13S4QZKBJ
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Electric car charging
Rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Alarm clock
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kitchen
- Kettle
Internet
- Free Wi-Fi
- Internet
Transfer
- Transfer services
Languages Spoken
- Spanish
- English
- Italian
- French
- Multi-language staff
Tourist services
- Tour assistance
Parking
- Parking
- Garage
Pool and beach
- Spa tub
- Beach/pool towels
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
Beauty and wellness
- Doctor
- Massage
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
Pets
- Pets allowed (under 5 kg) (surcharge)
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Hilton Florence Metropole - Firenze Italia - Hotel and Room Tour May 2018
Map
Reviews
03.09.2025
Dear DoubleTree by Hilton Florence Team,
I just wanted to express my appreciation for the wonderful service during my recent stay.
Although the hotel is located around 5 km from the city centre, the complimentary daily shuttle van made getting into town very convenient and stress-free.
The staff were incredibly friendly, proactive, and helpful throughout my stay. They kindly assisted me with my luggage and were very supportive during both check-in and check-out.
Thank you for making my stay comfortable and enjoyable. I truly appreciated the hospitality.
Kind regards
I just wanted to express my appreciation for the wonderful service during my recent stay.
Although the hotel is located around 5 km from the city centre, the complimentary daily shuttle van made getting into town very convenient and stress-free.
The staff were incredibly friendly, proactive, and helpful throughout my stay. They kindly assisted me with my luggage and were very supportive during both check-in and check-out.
Thank you for making my stay comfortable and enjoyable. I truly appreciated the hospitality.
Kind regards
19.08.2025
We had a nice stay at the Doubletree by Hilton Florence Metropole. The executive lounge was definitely an added bonus!
Just some small pointers that made this stay slightly disappointing.
1) parking costs 10 euro. now you might tell me, bro, 10 euro!!! that's nothing. And you might be right, but still, it just seems like a small way for this hotel to make another 10 euro per customer when the parking can just be free.
2) BEWARE: the whirlpool is not free!! It costs 20 euro per person.
3) We had some issues with our ac. Although we were able to adjust the settings and to put it on, it kept on going off after 10 minutes or so. Bummer!
Overall we had a nice stay. The rooms were clean and neat. But there is some small things that just made our stay slightly less than perfect.
Just some small pointers that made this stay slightly disappointing.
1) parking costs 10 euro. now you might tell me, bro, 10 euro!!! that's nothing. And you might be right, but still, it just seems like a small way for this hotel to make another 10 euro per customer when the parking can just be free.
2) BEWARE: the whirlpool is not free!! It costs 20 euro per person.
3) We had some issues with our ac. Although we were able to adjust the settings and to put it on, it kept on going off after 10 minutes or so. Bummer!
Overall we had a nice stay. The rooms were clean and neat. But there is some small things that just made our stay slightly less than perfect.
17.08.2025
It happened to be my birthday when I checked into the Hilton Hotel. Even though I hadn't informed them in advance, the hotel still prepared a surprise for me and gave me two bar drink coupons.
26.07.2025
It has a nice view!
02.07.2025
We got a small hotel just outside Florence. We booked two rooms, one for me and one for my teens.
The room was pretty big, and the bed was great, super comfy and cozy. The room and bathroom were clean too.
Just a small thing, my kids' room (403) smelled really bad from the toilet, stinking up the whole room. But we called, and the guy came and took care of it. He cleaned it with some stuff and sprayed some air freshener.
But I think the toilet's connection to the pipe in the wall wasn't sealed properly. The smell was from the septic tank, not like pee. Hopefully, this helps if it smells again.
The shower pressure was good enough.
The parking was big and clean.
The reception was really nice and helpful.
They have a shuttle to the train/tram to the city, close to the Santa Maria Novella church.
They will give you the map when you check in.
The room was pretty big, and the bed was great, super comfy and cozy. The room and bathroom were clean too.
Just a small thing, my kids' room (403) smelled really bad from the toilet, stinking up the whole room. But we called, and the guy came and took care of it. He cleaned it with some stuff and sprayed some air freshener.
But I think the toilet's connection to the pipe in the wall wasn't sealed properly. The smell was from the septic tank, not like pee. Hopefully, this helps if it smells again.
The shower pressure was good enough.
The parking was big and clean.
The reception was really nice and helpful.
They have a shuttle to the train/tram to the city, close to the Santa Maria Novella church.
They will give you the map when you check in.
24.06.2025
Reception staff were very helpful. Rooms were very clean and well appointed but tea and coffee supplies were not replenished nor were the bathroom supplies. In one room the air conditioning was not working but was quickly rectified when reported.
A very nice bar area but very understaffed for the number of residents. We would expect a hotel of this standard to have enthusiastic staff but they didn’t seem to care about customer service.
The one evening meal we ate at the hotel was poor. There were 5 in our group with only some ordering starters but starters and main meals all came together. There were no condiments and no bread with a Tuscan charcuterie.
There was a good choice on the breakfast buffet but hot food was not of a good standard.
The hotel is very convenient for the motorway but not close to the city. It does offer a shuttle bus service to the tramway which worked well and the driver was very helpful.
A very nice bar area but very understaffed for the number of residents. We would expect a hotel of this standard to have enthusiastic staff but they didn’t seem to care about customer service.
The one evening meal we ate at the hotel was poor. There were 5 in our group with only some ordering starters but starters and main meals all came together. There were no condiments and no bread with a Tuscan charcuterie.
There was a good choice on the breakfast buffet but hot food was not of a good standard.
The hotel is very convenient for the motorway but not close to the city. It does offer a shuttle bus service to the tramway which worked well and the driver was very helpful.
23.06.2025
Excellent staff. Rooms are as expected; old and tiny. That is more of a Florence thing as it's a city built on top of several different era ruins from its past. I love it here and I'll come back here.
I'm not quite sure about the Hilton Honors benefits though. I have been questioning whether it's worth it so far. Im planning on using my Amex card benefits more going forward
I'm not quite sure about the Hilton Honors benefits though. I have been questioning whether it's worth it so far. Im planning on using my Amex card benefits more going forward
26.04.2025
Bad experiences with this Hilton hotel. It should not be called Hilton.
1) My reservation could not be found in the system. So I had to wait for almost an hour before getting the room which is almost 10pm.
2) I was told that I had to contact trip.com in the morning regarding my booking. Hoerver, trip.com customer service agent was very attentive and fix this issue for me in the next morning immediately.
3) The phone in my room was out of order. I told the front desk to have it fixed while I was out but when I am back it was still out of order. So, I had to walk down to the front desk everytime I want to get some service.
1) My reservation could not be found in the system. So I had to wait for almost an hour before getting the room which is almost 10pm.
2) I was told that I had to contact trip.com in the morning regarding my booking. Hoerver, trip.com customer service agent was very attentive and fix this issue for me in the next morning immediately.
3) The phone in my room was out of order. I told the front desk to have it fixed while I was out but when I am back it was still out of order. So, I had to walk down to the front desk everytime I want to get some service.
04.03.2025
The staff of the hotel was very nice and welcoming. We really enjoyed that they had a shuttle that would take us to the tram to get down to the city center. Upon arrival when I asked if there were any upgrades available, they had already upgraded our room which included a great view from the 14th floor and access to the Concierge level with snacks. We chose this hotel because it was only about 10 minutes from the airport, which made it very convenient for staying in Florence the night before our flight home.
27.02.2025
We have been there for 6 days. Room was cold and we asked them a portable heater. Once ww arrived there, I kindly asked a room power card to keep the refrigirator on while I was out of the room. They put card to room for two days but İ dont know why, someone took it away from the room. My whole stuff was melted and gone bad. I asked them the reason why they took it away, they appoligiesed for this and told me they will put it again. Unfotunately, no one did this. Short of long, this hotel named Hilton but it will take only 2 stars from me ang my group. Customer satisfaction is none.
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Frequently asked questions about Hilton Florence Metropole
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near ?
The nearest sights are: Basilica of Santa Maria Novella (5 km), Santa Trinita (5 km) and Basilica of San Lorenzo (5 km)
Which room categories are available in the ?
You can book Guest Double room, Guest Double room with city view, Deluxe Double room, Deluxe Double room with city view, Deluxe Corner Double room, Executive Double room, Executive Corner Double room with city view, Accessible Guest Double room, Double Junior Suite, Family Double Junior Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 14:00, check-out is until 12:00.
Does DoubleTree by Hilton Florence Metropole have a pool?
No, DoubleTree by Hilton Florence Metropole does not have a pool for guests.
Are pets allowed at DoubleTree by Hilton Florence Metropole?
Yes, pets are welcome at DoubleTree by Hilton Florence Metropole, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to DoubleTree by Hilton Florence Metropole from the nearest airport?
The nearest airport is Florence "Amerigo Vespucci" Airport, located about 12 mins from hotel by car (6.3 km) away.
What’s the cancellation policy at DoubleTree by Hilton Florence Metropole?
The cancellation policy at DoubleTree by Hilton Florence Metropole depends on your room type and booking terms.
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