Furama Silom Hotel

I’m giving a 2 star - because this hotel is absolutely not it claims to be. It is extremely old, rooms are not clean (it looks kind of clean until you decide to move something). The pool in the terrace is very dirty.

This hotel looks like it was once a 4 star hotel, a long time ago.

The people were friendly and offered us help when we needed (that is, our lock not working properly & sink were blocked 3 times)

For your buck, you can definitely find a better place.

I felt that it did not match the factory information that said it was 4 stars, but when I arrived and saw it was not a room, it had a musty smell. All the old furniture in the room did not match what was advertised.
Parking for hotels requires you to be very careful as it is very difficult to park otherwise your car might get scratched.

My worst experience in any hotel till now. Stayed three nights there, there was practically no room service. They told me that they will not clean the room in these three days and I have to call if I need anything. Had to call everyday for water refills, towels, toilet tissues etc.

On the second night, there was over 10 hours of load shedding. Everywhere else there was electricity, only not in the hotel, no AC, no lights nothing! And they didn't even give any explanation as well.

On the third night, all the sockets in the room stopped working at around 12AM. Called the reception, a man told me that electricians are coming, waited almost 40 minutes and called a couple of times again, no one came. I had other plans, so I called the reception and told them that I don't need any assistance, thank you.

So for two days straight I wasn't able to recharge any of my electronic devices because of load shedding and power socket issues, so I had to charge my essentials the next day at the airport.

They don't even have any airport transport as well, I asked for airport dropoff the day before my checkout, the receptionist girl told me to use Grab (which I feel like was kinda rude). I understand grab is an easy solution, but it has its limitations. I had to wait like 20-30 minutes most of the time to get on a car in pick hour. Also in a hotel where majority of the guests are from foreign countries, it's pretty common practice to have affiliation with any transport agency for guests comfort.

The balcony view is good, but the balcony is dirty, not sure when was the last time they cleaned the balcony.

Anyway, if you are in Bangkok, I would suggest avoiding this hotel, they have the city view but the service alone is enough to ruin your vacation. I stayed in 2 Star hotels on this trip and got a far better experience than this hotel.

We stopped for a few days but fled after the first night. Cockroaches everywhere, terribly old and scratched interiors, the ventilation sounded like a plane taking off. The staff were nice and polite, but it seemed like that was more due to their pleasant nationality rather than the hotel's merit. The worst part was the mattress - I couldn't sleep at all, the springs were poking into my buttocks, ribs, lower back. In short, it was a nightmare! I DO NOT RECOMMEND this place at all

Please do not go here! Hotel room was full of bugs and we had to negotiate for 5 hours to get a refund. Luckily through Agado we got our money back. Hotel Furama manager was going to charge us even though we did not want to stay! Pictures of the hotel are photoshopped it looks dirty and old in real life and smells really bad! Also really bad pool. Didn’t take pics of it but just please don’t go.

The hotel conditions is quite older than shown, the rooms aren’t well cleaned when we got… got the furthest room also it’s like forever from the elevator. Some amenities doesn’t even work, like hair dryer, shower curtain, the clothes hanger even got rust and so on… the staff if not that friendly and the bell boy guy even directly ask for tip after giving our baggages. I mean it’s normal to give tips and we intended to as well but being ask directly, it’s sound so demanding that made us feel so uncomfortable. And when we checked out there’s no one even bother to help with our luggage. I mean for the price and location we sort of expected an average service or room condition or even cleanliness but it’s all below…