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114 $
Grand Mercure Ankara
🌍 Turkey, Ankara, Bestepeler Mah. Yasam Cah. No. 7 / B Sogutozu
● Center: 5 km
🧭 Coordinates 106 EUR
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Rooms and prices
2 guests
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Executive Double Suite
Wireless internet, air conditioning and minibar
Beds:
220 $
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Agoda
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Standard Double room with city view
Wireless internet, air conditioning and minibar
Beds:
ZenHotels
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Standard Double room with city view
Wireless internet, air conditioning and minibar
Beds:
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Superior Double room with city view
Wireless internet, air conditioning and minibar
Beds:
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Booking
Presidential Suite
Private bathroom
Beds:
ZenHotels
Agoda
Booking
Description
Mini-hotel opened in 2015. In this mini-hotel 200 rooms, 18 floors.
Policies and conditions
- Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 12 years old stay for € 10 per person per night when using an existing bed.
Children up to and including 5 years old stay for free when using an available extra bed.
People 6 years old and over stay for € 10 per person per night when using an available extra bed.
No cots are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Private parking is possible on site (reservation is not needed) and costs EUR 2 per day.
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, No prepayment
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Upper floors accessible by elevator
- Electric car charging
Rooms
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
Meals
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Coffeemaker
- Bottled water (at extra charge)
Internet
- Free Wi-Fi
Transfer
- Shuttle
- Car rental
- Airport transportation
- Transfer services
Languages Spoken
- German
- Russian
- English
- Multi-language staff
- Turkish
Parking
- Parking
- Garage
Pool and beach
- Swimming pool
- Indoor Pool
- Beach/pool towels
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Gym
Beauty and wellness
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
Kids
- Babysitting and childcare
- Children swimming pool
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Google panorama
Video: grand mercure Ankara 💜 aşırı güzel
Map
Reviews
05.11.2024
I stayed in Grand Mercure Ankara for couple of hours, my room was warm and they said we will send some one but didn't send. After I noticed them again, they told me we could change the room but I should leave for flight.
Also the prices are so high despite low level services. Most of personnel don't know English and they just try to get money and money.
The location and view is good and this is one of a few good things about this Hotel.
Also the prices are so high despite low level services. Most of personnel don't know English and they just try to get money and money.
The location and view is good and this is one of a few good things about this Hotel.
02.10.2024
Hotel location is perfect
Hotel room was clean and nice
Hotel was not so confy i was sleeping and hearing next door room while showing as if they where in my room
Aand aallso we had bad experience we stayed there after a long business trip to rest at 08.00 in the morning the house keeper arrived and without even knocking the door she entred our room??? We wake up scared i mean !!! I did not like this at all and i'm not happy about this and i don't recommend this Hotel
Hotel room was clean and nice
Hotel was not so confy i was sleeping and hearing next door room while showing as if they where in my room
Aand aallso we had bad experience we stayed there after a long business trip to rest at 08.00 in the morning the house keeper arrived and without even knocking the door she entred our room??? We wake up scared i mean !!! I did not like this at all and i'm not happy about this and i don't recommend this Hotel
27.08.2024
It was uncomfortable to make it to the complimentary dinner and the restaurant people not even addressing us or talking to us, I accept and understand than there will be some degree of language barrier (even in a 5 star international hotel) but there was no attempt at all to communicate with us; we were not offered for options or asked if we wanted or were able to eat what they put in front of us.
Then, we were rushed through dinner as if we were bothering the staff or they were in a hurry, they attempted to remove my dish when I was still eating. The food itself was very plain, with no flavor. The chicken was overcoocked and the salad with no dressing.
The fitness center was a total dissapointment. The 2 running bands were out, 1 with an out of order sign and the other one was stuck with an error code on the control screen and a very loud beep sound, same with the stationary bicycles that would not even turn on, one of them made an awful noise when attempted to use it.
Then, we were rushed through dinner as if we were bothering the staff or they were in a hurry, they attempted to remove my dish when I was still eating. The food itself was very plain, with no flavor. The chicken was overcoocked and the salad with no dressing.
The fitness center was a total dissapointment. The 2 running bands were out, 1 with an out of order sign and the other one was stuck with an error code on the control screen and a very loud beep sound, same with the stationary bicycles that would not even turn on, one of them made an awful noise when attempted to use it.
20.08.2024
The hotel is ok, staff are super nice, and location is amazing. The only drawback is the condition of hotel. We stayed for 6 days, upon check-in, the given room’s AC was broken and internet was super weak. Asked for a room change and the reception was kind to relocate us to an upper floor. AC was working but internet was terrible. It’s an ok hotel, 5 star hotel? No.
03.08.2024
On July 19th, my family of four adults and two children checked into a hotel formerly known as Downtown Ankara, now rebranded as Grand Mercure, boasting a 5-star rating. We booked two executive suites for our stay. One of the reasons we chose this hotel was its pool, given we have children.
On our second day, when we tried to use the pool, a spa attendant informed us that entry was not permitted without swim caps. We understood and requested caps. They quoted us 250 TL per cap, totaling 1500 TL for six people. I suggested that if such a requirement existed, the hotel should provide them for free, but I was advised to speak with reception. I mentioned that other 5-star hotels typically provide them at no charge.
At reception, we were told that the pool was managed separately and not by the hotel itself. In a surprising turn, they remarked that we should have called ahead to inquire about this policy, saying, "It would have been better if you had asked about this over the phone before coming." I replied that it would have been helpful if they had mentioned this in the reservation details, but they didn't seem to take this suggestion seriously.
In summary, do not come here expecting a hotel with a pool or an ACCOR Group hotel!
On our second day, when we tried to use the pool, a spa attendant informed us that entry was not permitted without swim caps. We understood and requested caps. They quoted us 250 TL per cap, totaling 1500 TL for six people. I suggested that if such a requirement existed, the hotel should provide them for free, but I was advised to speak with reception. I mentioned that other 5-star hotels typically provide them at no charge.
At reception, we were told that the pool was managed separately and not by the hotel itself. In a surprising turn, they remarked that we should have called ahead to inquire about this policy, saying, "It would have been better if you had asked about this over the phone before coming." I replied that it would have been helpful if they had mentioned this in the reservation details, but they didn't seem to take this suggestion seriously.
In summary, do not come here expecting a hotel with a pool or an ACCOR Group hotel!
30.05.2024
Terrible. It is not 5 stars. Dirty, smelly room, no amenities. Never again.
25.05.2024
Air conditioning was not strong enough it was obviously not checked before making the room available. There is no hotel bar seperate from the resturant
03.05.2024
Beautiful luxury hotel in the heart of the city. Ideal for shopping. Good restaurants are just 50 meters away. Spa facility is outstanding
08.04.2024
Great hotel in a bustling modern city. Lots of shopping & dining areas less than 5 minutes walk away.
03.02.2024
UPDATED AFTER ONE YEAR LONG STAY: living outside your house for working purposes, could become lonely and unsettling, but, in our case, after all these months, we felt blessed for calling Grand Mercure, “Our Home” when in Turkey.
Everything starts at the front door, where Mr. Gorkem, Mr. Mertcan and Mr. Oktay would welcome us guests with their friendly smile and politeness. Specially Mr. Gorken who always welcome us with a sincere “Welcome Back”.
Continuing to our suite review, again, we would like to highlight Ms. Gul’s endless kindness and expertise with not only cleaning and maintaining the room impeccable and working flawlessly, but her personal daily touches to make us feel cherished and loved.
Also daily, we would like to point out Mr. Sinan, bringing to our door, not only water, but also easy smiles, excellent communication and friendly approach.
The Breakfast is also amazing, with its continental buffet style loaded with fresh and delicious fruits and treats carefully prepared everyday.
But again, even with all this, I would like to highlight mostly the bright smiles that welcome us every single morning.
Starting with flawless supervision of the kind and cheerful Mr. Ibrahim greeting us by the door, to Ms. Gamze serving our dishes with a great care and making sure everything is running smooth and also the two expert Chefs Ms. Dilara and Ms. Münüfe that deliver amazing Omelets, “A La Carte” Poached eggs, Eggs Benedict and even fresh Sashimis to die for.
The hardest test here is to keep our diet under control with all these delicacies.
More than ever, despite how comfortable, beautiful and very well kept are all the installations, including our suite, what sincerely, at least for us, makes the whole difference here is the kindness, the empathy and the care of their employees and we both have no words to express our gratitude.
They really go beyond to make our staying memorable, comfortable and relaxing. And we are convinced that it must comes as a result of the amazing, friendly and deeply emphatic management of Mr. Murat and Mr. Onur.
EDITED: We are living here for a little less than a month and could not go without writing our first 5 stars review as we are extremely happy and feeling cherished by every single one of the staff.
From the friendly, assertive and helpful reception, to the impeccable cleaning service provided by Ms. Gül.
From the daily cheerful smile from Mr. Murat that replaces our waters and provides us daily coffee, to the helpful and super educated waiters team, leaded by mr. Ibrahim, nominally mr. Emre, mr.Tugba and mr. Sadik.
And how not to love the awesome and breathtaking food gifted to us by the head chef from breakfast (Ms. Seutap - she does the most amazing poached eggs) to the delicious food delivered by the Kitchen A La Carte chef mr. Ramazen and the absolutely breathtaking creations from the Main Kitchen Head Chef Mr. Dogus.
It’s definitely a hotel to stay and enjoy your time while you are in Ankara and we would easily recommend to all as it’s our home away from home.
Thanks a lot to all the professionals involved that made us feel so special and loved.
Everything starts at the front door, where Mr. Gorkem, Mr. Mertcan and Mr. Oktay would welcome us guests with their friendly smile and politeness. Specially Mr. Gorken who always welcome us with a sincere “Welcome Back”.
Continuing to our suite review, again, we would like to highlight Ms. Gul’s endless kindness and expertise with not only cleaning and maintaining the room impeccable and working flawlessly, but her personal daily touches to make us feel cherished and loved.
Also daily, we would like to point out Mr. Sinan, bringing to our door, not only water, but also easy smiles, excellent communication and friendly approach.
The Breakfast is also amazing, with its continental buffet style loaded with fresh and delicious fruits and treats carefully prepared everyday.
But again, even with all this, I would like to highlight mostly the bright smiles that welcome us every single morning.
Starting with flawless supervision of the kind and cheerful Mr. Ibrahim greeting us by the door, to Ms. Gamze serving our dishes with a great care and making sure everything is running smooth and also the two expert Chefs Ms. Dilara and Ms. Münüfe that deliver amazing Omelets, “A La Carte” Poached eggs, Eggs Benedict and even fresh Sashimis to die for.
The hardest test here is to keep our diet under control with all these delicacies.
More than ever, despite how comfortable, beautiful and very well kept are all the installations, including our suite, what sincerely, at least for us, makes the whole difference here is the kindness, the empathy and the care of their employees and we both have no words to express our gratitude.
They really go beyond to make our staying memorable, comfortable and relaxing. And we are convinced that it must comes as a result of the amazing, friendly and deeply emphatic management of Mr. Murat and Mr. Onur.
EDITED: We are living here for a little less than a month and could not go without writing our first 5 stars review as we are extremely happy and feeling cherished by every single one of the staff.
From the friendly, assertive and helpful reception, to the impeccable cleaning service provided by Ms. Gül.
From the daily cheerful smile from Mr. Murat that replaces our waters and provides us daily coffee, to the helpful and super educated waiters team, leaded by mr. Ibrahim, nominally mr. Emre, mr.Tugba and mr. Sadik.
And how not to love the awesome and breathtaking food gifted to us by the head chef from breakfast (Ms. Seutap - she does the most amazing poached eggs) to the delicious food delivered by the Kitchen A La Carte chef mr. Ramazen and the absolutely breathtaking creations from the Main Kitchen Head Chef Mr. Dogus.
It’s definitely a hotel to stay and enjoy your time while you are in Ankara and we would easily recommend to all as it’s our home away from home.
Thanks a lot to all the professionals involved that made us feel so special and loved.
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Frequently asked questions about Grand Mercure Ankara
How much does it cost to stay at Grand Mercure Ankara?
The cost of living in Grand Mercure Ankara depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Grand Mercure Ankara?
You can book Standard Double room with city view, Standard Double room with city view, Superior Double room with city view, Executive Double Suite, Presidential Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Grand Mercure Ankara?
Check-in at Grand Mercure Ankara is possible from 14:00, check-out is until 12:00.
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