Adonis Hotel

- when we first arrived, we were asked of any dietary requirements/allergies. I filled a form out and stated that my partner could not have dairy as he severe lactose intolerance which makes him very unwell. We were told that the reception staff would speak to the chefs and they would accommodate for this. Nothing further happened, this links in with the fact that they have NO cards/signs with allergy warnings so we therefor had to try and ask, but the language barrier made this very difficult to do so. This resulted in my partner not being able to eat the majority or the food there as we had no idea what was in it. We paid for an all inclusive holiday, and we have spent a lot of money on food outside of the hotel.
- the food was repetitive every day, they swapped trays around to make it look like there was more of a variety. So the 4 times we ate at the hotel in the evening, it was exactly the same meals offered.
- some of the staff were extremely rude and didn’t seem to care for their jobs or the guests!
- the sheets were not changed when they were clearly dirty (spilled drink). This was there for 4 days and when we called reception, they said they are changed every 3 days which clearly was untrue.
- no entertainment in the evening for children nor adults! There was a stage that was never used! Kids club was never open for any of the children. So our evenings were boring.
- the disco they do on a Friday and Saturday, the all inclusive guests have to pay for the drinks in there which I personally think is daylight robbery.
- the lobby bar also tried to charge us for drinks too.
- the beds are extremely hard and uncomfortable.
- the a la carte restaurant was also not open, at all.
- the walls are thin and you can hear everything going on in the neighbouring rooms.

We spoke to other guests staying at this hotel and they were all as disappointed as we were. Some even cried upon arrival!! Our overall experience at the hotel was very unpleasant. I would not be advertising this as a 5 star at all. We spent good money on this holiday, to not have to spend anymore whilst we were away, which we ended up having to because this hotel is awful!!

Not too bad. If I had loads of money I would tip each and every member of staff I have coke across including the cleaners. They have all been so polite and made my baby boy smile. Unfortunately the construction work is still going on and it’s nearly the middle of may, if we new we definitely wouldn’t have booked, entertainment only been on once since we have been here which other guests we spoke to also complained about. Breakfast was good, lunch was good but dinner was not in my opinion. I had a good stay overall but wouldn’t come back.