Oyster Residences - Adult Only

Sadly, we won’t be staying again. We visited 9 years ago, and whilst we expected obvious changes, it has completely lost its charm, looks tired and lacks generally any of the Turkish ambiance it had.
The great points – all the team @ Oyster are friendly, very nice attentive and helpful, putting up with bad attempts at speaking Turkish; the food / wine is lovely and great to get a discount as we were staying there, one night walking on the beach front we passed by a few older chaps listening to Turkish music which was lovely, we also felt very safe there walking around. The weather was wonderful. Breakfast was lovely with the ability to have a full English every day with the expectation of a continental this was brilliant!
The not-so-great points – the ROOM is tired, and the furnishings are dated (toothbrush plugs not working, safety pins holding things together, only 8 hangers, a section of the door fell off on entering, the bathroom needs to be re-grouted as its black, the towels were so stiff they nearly stood up on their own and the lighting was very dim), unfortunately the jacuzzi is outside and you can hold hands with your neighbours, as they are side to side - not private and all looked unused. The NOISE – really, its awful, we read reviews and expected some, but it bellows out until the early hours and is incredibly close. We grabbed a few hours of sporadic sleep, even with ear plugs in, after 8 nights we are shattered – if I hear “we will rock you” again, it will remind me of Turkey instead of the call to prayer which was so prevalent previously. The gardens were watered at 2am and sounded like a shower storm outside of the room door followed a bit later by the containers carrying fresh laundry rolling past like a train. There were regular arguments / shouting and banging’s / slamming and thumping of doors to be let in through into the early hours. When you look forward to getting into the POOL to relax, by early morning ALL the sunbeds are covered with towels, where all day there are no more than 6 - 8 people by the pool and the furnishings such as the hammocks are un-usable as they are torn. We noted, the promotional cards on the tables, the hotel boasts of being Skal International awarded, on researching the date is 10 years ago. Sadly, probably when it was at its best.

Neden bu mekanı seçmelisin?
1. Gürültüden uyumak istemiyorsan
2. Güleryüzlü eksik hizmet almak istiyorsan
3. Temiz odalarda uyumak istemiyorsan

EDIT: (please read)

I expected the hotel owner to be polite and flexible regarding our early departure due to a health-related emergency. Unfortunately, Mr. Gokhan showed a lack of empathy towards our situation.

Fact 1: The $200 reimbursement is not the primary concern. I urge international tourists to be cautious when considering this hotel.

Fact 2: We were offered a refund only if we agreed to remove our comments here, which is completely unacceptable.

Eveb though it looks beautiful from the outside, the service is not good. We waited for over 45mins for our food and asked for starter(5 small mushrooms with cheese) to be served with the main meal. I ordered Fried calamari which is priced as 330tl on the main menu. But got charged the starter price of 395tl. None of our food had any taste. I could only taste oil and something crunchy. And my friend had an a chicken pizza which tasted like nothing. We asked for some garlic and believe it or not. Not even the garlic had taste. I am sure others may have had better experiences there. But we were not lucky.