Seaden Quality Resort & Spa

The curly-haired lifeguard on duty at the beach said his name was Gabriel, that he was Brazilian, and that he needed money to return to his country. He asked my wife and I for money, but we refused. Other guests paid and constantly harassed the guests. We've vacationed at other hotels, but no one asked for money. We were truly disturbed. We come to this hotel to relax, and we don't plan on returning. We'll choose quieter hotels.

We are staying here right now.
I’m giving it 2 stars because the hotel does not live up to 5 stars at all.
The pool is so cold that everyone who put a foot in immediately stepped back out. Only a few people could stand being in it.

If you speak German, the hotel is better for you, but for everyone else, you need to be prepared that the staff does not speak English and will only speak German to you—even when you speak English to them, they continue speaking German.

During dinner, you have to wait for the waiters to come and ask what you’d like to drink, but you can end up waiting for a long time—often until you’re done eating.
If you eat at 7 p.m., be prepared that there might not be any tables available. We waited about 5 minutes for a table, and when we got up to get more food, they cleared our table and offered it to someone else, even though our drinks were still there. When we came back, there was only one table left for four people. The waiter pointed out three times that it was for four people. I said that it was the only table left, and he just repeated, “Four people.”

The room is not soundproof, so in our room, we can hear the neighbor’s TV as loudly as our own— and all their conversations too.

During lunch, we wanted to visit one of the à la carte restaurants, but we were told to leave by a staff member who said we had to eat at the one further down. We asked if it was closed, and he said yes—but then several people walked inside afterward?

The food is good, and that’s where they earn their stars. There’s a large selection, and they get credit for that.
There are also many good activities throughout the day, which is nice.

The pillows in the room are one large and one medium, so your head lies quite high. The mattress is on the firm side but fine.
The room cleaning is decent, although there were lots of blonde hairs in our shower, which was disgusting.

The internet disconnects every time you walk from the pool area or restaurant to your room, and you have to wait about 5 minutes before it reconnects.

They also don’t accommodate mental disabilities. During dinner, there’s a reserved section for people with disabilities. We sat there because I was feeling mentally overwhelmed after walking around for a long time with our food without finding a table or getting help. When we sat down (and there were only people without wheelchairs there), we were told in German that it was only for people with disabilities. I showed him my disability card, and he said, “No, only for wheelchairs.” Again, there was no one there in a wheelchair. It would have helped if he could speak English.

All in all, a disappointing experience for such a high price.