Side Village Hotel - All Inclusive

We stayed for 10 days in two double rooms (4 adults).

Positives:
The hotel is nicely decorated, full of greenery and palm trees. We were satisfied with the pools – one large and three smaller ones, including one with slides for children. We were given rooms on the top floor with a pool view, which we really liked. The main restaurant is spacious, and the food was tasty (especially dinners). The bar offered a decent drink selection. The beach is large, sandy, and well-maintained, with sun loungers and canopy shades. Every evening there was a short entertainment program, and the “Turkish Night” especially stood out. Beach towels could be exchanged using towel cards, which was convenient.

Negatives:
Upon arrival, we received no information at all from the reception. Our room had a humidity problem and an unpleasant smell, and we were not offered a room change. Bed linens and towels were not changed regularly. In our parents’ room, the bed linens were not changed even once in 10 days – which is unacceptable. The beach restaurant and bar were neglected – tables were dirty, food options were poor, and the staff often refused to give us ice, even though it was over 37°C. After lunch, the floor was dirty, and waiters didn’t wipe the tables. There were no cocktails available at the beach bar.

Transportation to the beach was poorly organized and ended too early. Until 4:15 PM, a van took guests to the beach, and after that, a regular car with only four seats was used. Guests had to wait in line, and the seats were wet and dirty. Transportation is only available until 6:00 PM, and after that you have to walk back if you want to stay at the beach longer. The shuttle should run at least until 7:00 PM – leaving the beach before 6 PM is simply too early. Very, very bad.

Sun loungers at the pool were “reserved” early in the morning with towels, and the staff did nothing to stop it. If you come to the pool at 8 AM, you won’t find a single free lounger. Ice cream is served only one hour a day, sometimes even less.

The hotel is full of small children, and the noise is constant, even in the morning. On 6 out of the 10 mornings, we were woken up by screaming kids, and of course, the parents didn’t care that their children were disturbing other guests. The hotel is family-friendly, but we didn’t expect it to be so full of small children.

Beach staff do not clean regularly – empty glasses are not collected throughout the day, unlike in other hotels. The hotel owner walks around the property checking if everything is in order, but as a friendly piece of advice – he should also visit the restaurant and beach bar to see the mess and neglect that exists there.

i wished I chose a different hotel. The first night we were given a bottom corner room, the balcony was surrounded by a bush, I showed them my booking which was a pool view so they moved us, the new room is still on a corner but not much of a pool view tbh, but the room is lovely and big with aircon in both rooms and the beds are super comfy. As for the food, there's lots of it and fresh but deffo doesn't cater for any English, I think ive seen one English family here, breakfast is awful, u will be lucky to get a boiled egg, everything else is dry, a few beans or tinned tomatoes wouldnt go amiss, oh , and no English tea, all herbal so u will have to buy teabags. Lunch and dinner is better, more of a selection and nice and fresh. The staff are lovely and the hotel is clean and in a good location, would I come back, probably not to be honest