Iz Flower Side Beach Hotel

First: the holiday here is ok. But there are certain things, you just cannot ignore. We came here after a very long trip: plane delay, shuttle delay, everything. And the people at the reception abused our situation. We ordered a hotel with balcony and seaside. And we are two parties, and according to our provider check24, we would get rooms next to next, because of small child’s. And what did we get? I will try to add photos. Our rooms are not seaside, but rather in the back of the hotel. Probably 1% of the view is the sea. The rooms are lousy. And we didn’t get back to back. And at the reception they were just laughing at us. Really really annoying. The rooms are right above the service street. People working late at night and early in the morning. We hear everything. Our child can’t sleep. And all this is just not ok. And there are certain other things you have to know. One cocktail included in all inclusive (what we knew before). If you want to change towels, you have to pay. Certain things in the restaurant you have to pay separately!!! What kind of all inclusive is this. I am really to sorry to post all this, because the hotel looks good. I guess that a lot of rooms are beautiful. The pool landscape is beautiful. The Mediterranean Sea here is nice. With soft sand. And many places to lay down. The service people are very gentle. And what you get to eat is tasty. So it appears to be, that it’s the hotel manager. It’s a pity. It could have been worth 4-5 stars… But abusing our situation… no words….