Boston Marriott Copley Place Hotel

I got two nights stay at the hotel. My experience was fantastic from check in to check out. I arrived a little before lunch as I was transferring from Westin right next door so I wasn’t sure if I had to wait until 4pm for checkin. The front desk staff took me in pleasantly without a fuzz, very thankful for that especially when I’m on a tight travel plan. The room was very spacious and clean plenty of clean bathroom supplies, shower was awesome with just the right water pressure. The only thing I would suggest is to just leave the complementary bottle water in room (especially during the summer season) as opposed to having to pick up at front desk (which I wasn’t aware until my friend told me who was also staying at the same hotel). However the room does have two bottles of water but they are priced. I did notice that the internet is not free if you are not a Marriott member (not sure if it’s a norm now days but I think Westin was free for hotel guest and both are under the same hotel Group, but it stood out in my experience with the Hotels as I just completed two weeks of travel right before the stay), so at Checkout I asked to ensure my member number is associated with my stay and the gentleman at the front desk kindly confirmed that the internet charge will be removed on final billing. That was a peace of mind for me. Very thankful again. Overall a comfortable stay and will revisit!

Great hotel in the middle of Newbury. Extremely convenient location, standard Marriott amenities.

The hotel is located near the Backbay train station and is convenient for taking the Orange and Brown lines of the subway. The rooms are spacious and comfortable. The only drawback is that the room only comes with a coffee machine (which is quite difficult to operate) and no drinking water is provided.

Staff are always friendly and helpful to my stay!
Will book again!

The room assigned to me upon arrival was not cleaned, so I had to wait to be assigned another room, which was inconvenient, and the fact that the cleaning was not done thoroughly was unfortunate.
I would have been upset if I had thought it would be as hygienic as Korea.
They cleaned the room every day, but they didn't change the blankets.
They just re-set them.
So there were hairs and cookie crumbs in the blankets. 🥲
I didn't want them to fight, so I cleaned them up~^^

This hotel is very convenient. The second floor is connected to the mall. It is safe and comfortable. The toilet light in the room is very bright. It is quite good. The bed is soft but supportive. The pillow is uncomfortable. The bed sheet has stains. I booked a high floor with a good view.

Everything was just great! We will be back soon!🤗

I stayed at this hotel as a little kid around 1986 and had not returned since. When we see things as an adult that impressed us as children, we are often disappointed. This was not the case with the Boston Marriott. Of course the hotel has been modernized, but it’s amazing views and well maintained lobby are still something to remember. As a child, I remember being in awe of the team of custodians carefully polishing all the brass railings when I was allowed to stay up late one night. It was a treat to see it again knowing it went on uninterrupted for the last 40 years. My only complaint: They no longer have electric shoe buffers in each guest room. My last stay was the first time I encountered one and I recall buffing the snot of out my Reebok high top sneakers. I was anxious to repeat the process now that I had a proper pair of wingtips. Sadly the buffer has gone the way of dodo 🦤 just like the ultimate luxury hotel accessory of the 1980s… a phone next to the porcelain throne. Still, the Copley Place Marriott is a reminder of luxury from an earlier time and definitely worth the price of admission.