DoubleTree by Hilton Grand Hotel Biscayne Bay
Rooms and prices
Description
The Doubletree Grand Hotel Biscayne Bay is a waterfront luxury full-service condo-hotel in the heart of downtown Miami, Florida and eight miles from Key Biscayne. Our hotel is located within a four-minute walk of the Miami Passport Agency and just one mile away from PortMiami which encompasses some of the most popular cruise ships, including Royal Caribbean, Carnival, and Norwegian Cruise Lines. We are also a favorite Miami hotel for pre-cruise stays out of the PortMiami with our Miami Hotel/Cruise Package. The hotel backyard is the Venetian Marina & Yacht Club, home to the Miami International Boat Show in February, where guests can enjoy scenic charters of Miami on the Biscayne Lady, Island Queen Cruises, and Pier 5 Fishing. Our hotel is within walking distance of the new Adrienne Arsht Center for the Performing Arts of Miami Dade County (featuring the Ziff Opera House and Knight Concert Hall) and is also less than two miles from Miami Brickell Avenue financial district, the fun, food and shops of Bayside Marketplace, Kaseya Center, and Miami Beach. World-famous South Beach and the Art Deco Historic District are a short jump over scenic causeways, and Miami International Airport is only 15 minutes away. Our full-service hotel in Biscayne Bay provides value in a tropical oasis of waterfront elegance for south Florida vacations, extended stays, or business travel. Miami Dades Metromover station is very close to our hotel, providing quick, complimentary transportation around the city of Miami, FL. With easy access to I-95 and A1A, all of glorious south Florida - from Key West to Palm Beach - lies within easy reach. Our hotel Features over 6,500 square feet of meeting space, with a Grand Ballroom and terrace overlooking beautiful Biscayne Bay, complimentary wireless Internet in public areas, Olympic size outdoor heated pool, state-of-the-art fitness center - Joe Lupos Fitness Center, tennis courts, Primos Kitchen Bar, Los Gauchitos Argentinean Steakhouse, La Fabourg Deli serving freshly brewed Starbucks coffee daily, Biscayne Lady and Miami Yacht Charters, Concierge Desk, Beauty Salon - Barbra Hair Salon and Spa. Hotel Accommodations: Beautifully adorned guestrooms and suites featuring many rooms with bay/park or garden views, 56 one and two-bedroom fully equipped condo units, Sweet Dreams bedding with pillow top mattresses, down-filled duvets and pillows to please, internet access, marble baths, executive desk with data port and leather swivel chair, coffee maker and complimentary coffee and tea.
Hotel opened in 1985, renovated in 2006.
Policies and conditions
- Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Full English/Irish Set menu Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service Animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the Hotel: UnionPay, DinersClub, JSB, Visa, MasterCard, AmericanExpress
- Check in time: 16:00-23:30. Check out time: 06:30-11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Private check-in/check-out
- Dishwasher
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Snack bar
- Vending machine
- Kitchen
- Microwave oven
- Internet
- Wi-Fi in the hotel
- Shuttle
- Car rental
- Taxi booking
- Spanish
- English
- Multi-language staff
- Tour assistance
- Fishing
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Spa tub
- Outdoor pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The distance to the sea is 170 meters
Street view
Video: Doubletree By Hilton Grand Hotel Biscayne Bay| 2 Bedroom Condo Tour
Map
Reviews
I mean, for a mere $400 a night, we were treated to a lovely stay on the 8th and 9th floors, complete with all the humidity issues you could dream of and an occasional whiff of something... well, let's just say it wasn't exactly a bouquet of roses. Missing sheets and some basic necessities? Just a quirky little touch to enhance the experience! After the event, when we returned to our "luxurious" room around midnight, we had the brilliant idea to contact the front desk about our missing sheets, towels, and pillows. Their response? Oh, just a little jaunt down to the lobby to fetch them ourselves—because who doesn’t love a midnight stroll? Apparently, for $400 a night, you get to be your own housekeeper.
And let’s not forget our culinary adventure! Trying to order food? Ha! Only available for lobby pick-up unless you're willing to shell out a whopping $20 for eight wings or a halo sandwich that was charred to perfection. Gourmet dining at its finest, folks!
Now, the valet parking—what a treat! I was graciously overcharged for parking my oversized GMC truck. The room was booked under my wife and me, but they somehow registered our second vehicle as a guest. So, what’s the grand total for one night? A mere $200! A steal, really! And just when we thought it couldn't get any better, they misplaced one of our vehicle keys, leaving us to wait for almost an hour. Truly, a once-in-a-lifetime experience in South Florida.
Next time, I’ll definitely remember to read the reviews before booking—because who wouldn't want to stay close to the bridal party in a place like this? Never again will we darken their doorstep. To anyone reading this, proceed with caution. And do check your bill closely because this place will definitely lighten your wallet! 😡
Thankfully, one of your male security officers, who was professional and compassionate, offered to help search the building. Together, we located my friend unconscious on a random floor, which could have easily turned into a more serious medical emergency had we not persisted.
Upon returning to inform the rest of our group, tensions escalated when the front desk woman became verbally aggressive toward me without provocation. Despite my clear attempt to disengage, she continued yelling and advancing toward me to the point where security had to physically restrain her. Shortly after, the police were called and my group was asked to leave the property, despite our sole intention being to assist a vulnerable individual.
This experience was both disappointing and disturbing. There was a complete lack of empathy, professionalism, and basic human decency displayed by the woman at the front desk. Her behavior was antagonistic and inappropriate, especially in a moment where guest safety and compassion should have been the top priority.
As someone who was not even a registered guest, but merely there to ensure a friend’s safety, I left feeling unsafe, dismissed, and shocked by the level of hostility we encountered. The failure to provide functioning security footage, paired with the aggressive behavior of your staff, raises serious concerns about the safety and hospitality standards at this location.
I do not recommend this hotel to anyone who values security, compassion, or professionalism. I sincerely hope Hilton Corporate reviews this matter seriously and implements the necessary corrective action.
Nice hotel on a marina. Good restaurant. I stay here frequently. Valet for cars a but expensive. But all in Miami is.
Great location, beautiful bay view and plenty of shops for food and last minute travel items. I did not care for the location of our room on that 9th floor it was the second to last felt like we literally walked a mile to the room from the Elevator. Room and hallways was a little out dated. But overall not a bad stay.
Frequently asked questions about DoubleTree by Hilton Grand Hotel Biscayne Bay
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from to the sea?
The distance to the sea is 170 meters
Does DoubleTree by Hilton Grand Hotel Biscayne Bay have a swimming pool?
Yes, DoubleTree by Hilton Grand Hotel Biscayne Bay has a pool.
Are pets allowed at DoubleTree by Hilton Grand Hotel Biscayne Bay?
No, pets are not allowed at DoubleTree by Hilton Grand Hotel Biscayne Bay.
Does DoubleTree by Hilton Grand Hotel Biscayne Bay provide breakfast?
Yes, Guests staying at DoubleTree by Hilton Grand Hotel Biscayne Bay can enjoy breakfast during their stay. Breakfast option(s): Full English/Irish.
How to get from the closest airport to DoubleTree by Hilton Grand Hotel Biscayne Bay?
The closest airport is Miami International Airport, and it is about 16 mins from hotel by car (11.3 km).
What is the cancellation policy for DoubleTree by Hilton Grand Hotel Biscayne Bay?
The cancellation policy for DoubleTree by Hilton Grand Hotel Biscayne Bay varies depending on the type of room and booking conditions.
