Hyatt Grand Central New York

Amidst the sea of hotels, this one shines bright; a testament to their commitment to delivering a flawless experience every single time. We loved this hotel. We had actually booked a stay at a Hyatt Place and left after 1 night. We came over to the Hyatt Grand Central shortly after we checked in to our original hotel wanting to see if the rooms matched their pictures (The first hotel did not) The front desk was wonderful and allowed us to go up and look at 2 rooms to make sure they fit what we wanted. They made sure the second one was the exact room we would get. We came early the next day and were able to quickly check in.
The rooms are a little outdated but were very spacious and had plenty of space to unpack. The mini fridge was nice to hold some drinks and snacks. The bathroom in our room was large enough for 2 people to get ready at the same time.
The gym was well equipped and a great place to get in a workout early in the morning.
The location could not be beat. We were there for the US Open and being right at Grand Central was very convenient. It made it really easy late at night to get off the subway right at your hotel.
They do charge an additional nightly resort fee of $49, however $15 of that is a credit to be used in their shop. Make sure to use it each day as it does not carry over from day to day. The snacks are pricey, but you want to make sure to get your $15 worth of drinks or snacks.
We would definitely stay here again.

Will definitely stay here again! The location was literally a 13 minute walk to Times Square and a close walk to the famous Joes pizza!! The rooms were clean every day which was a plus. I like that they have security in the front to make sure that every one has a key card which made me feel safe. And thank you for mentioning the hotel fee deposit per day when checking in. Got my deposit right back when checking out.

Very nice hotel in Manhattan.

I had an absolutely amazing stay at the Grand Hyatt in New York! Customer service was absolutely phenomenal couldn’t thank them enough. Hotel is in the middle of Manhattan so there’s plenty of restaurants and places to go to for events! If your looking for a high end stay with high end customer services and amenities then this is the hotel to book. I’ll definitely will be coming back after such a great stay.

Great location for business traveller. The rooms are nice and fit for purpose. The service could be better but I Guess that’s how most of hotel service in New York. What I hated most was calling room service for basic supplies which should be standard. As simple as iron, shower gel, a shoe shiner. But apart from that, the stay is easy and comfortable.

This location was picked for business. Regarding business, the meeting space was fantastic. The lunch prepared was delicious. There were also ample snacks and beverages to pick from. The room was spacious and comfortable. The location put you close to walking, central station, and driving of majority of places. There were prompt responses when addressing questions coming up to stay through e-mail. Check-in was quick and friendly, as was check-out. Bell boys were helpful obtaining taxi services. Staff support for meeting lunches were clean and helpful. All around, fantastic support.