Riu Plaza Manhattan Times Square Hotel

We had never stayed at a Riu Hotel before, and are so glad that we chose this one. We had told them ahead of time that we were celebrating our Silver Anniversary, and there was a lovely surprise waiting for us in the room. The beds were comfortable, including the sofa bed for our teenage son. All the facilities were good, including the shower. Fantastic view from the room. And the breakfast was excellent, lots of choice, and managed very efficiently. Considering how many guests there are, we didn't once have to queue for more than 10 minutes.

Great location! Service was actually very good. My only ding is that I wish they replenished the 2 complimentary water bottles each day, rather than never. Seems like a very cheap investment on the hotel's part, which customers would greatly appreciate, particularly on (hot) summer visits!

The buffet breakfast, if you purchase it, was good and cheaper than eating out. The grab-n-go store had a good selection of items and a good less-expensive alternative for a quick bite versus eating out.

I recently had the opportunity to dine at this wonderful restaurant in the UK, and it was a delightful experience from start to finish.

The atmosphere was warm and inviting, with tasteful decor and a comfortable seating arrangement. The staff were incredibly friendly, attentive, and knowledgeable about the menu, which made us feel welcomed right away.

The food was absolutely delicious. Each dish was freshly prepared, beautifully presented, and full of flavor. Whether it was the starters, mains, or desserts – everything was cooked to perfection. The portion sizes were generous and well worth the price.

I was particularly impressed by the variety of options on the menu, catering to both traditional tastes and those looking for something more modern or adventurous. They also had excellent vegetarian and gluten-free options available.

The service was prompt without feeling rushed, and the staff ensured that everything was to our satisfaction throughout the meal.

Overall, this restaurant is a true gem and offers great value for money. I would highly recommend it to anyone looking for a quality dining experience in the UK. I’m already looking forward to my next vis۔

Overall, I would recommend the hotel. It’s in a great location. The rooms were modern and the staff was very nice. However, the “resort” fee seemed like an overcharge. There’s no resort amenities here. There wasn’t a pool or a large gym. There is also no microwave in the entire hotel for guests to use and also no ice machines. The wait time for the breakfast was extremely long. The buffet was very crowded. Also, the wait times for the elevators were very long because of the volume of people getting on them. The staff was overall helpful in the lobby is nice. If you are looking for something close to Time Square and the metro station, I think that this would be a good location. But I do think it was a little bit overpriced because we couldn’t even warm up our food. Also, we tried to extend our stay for a day and they kept saying it was sold out, but there were rooms online.

The room is very clean, the hotel service is very good, the location is excellent, two minutes walk from Times Square

Hotel location is perfect.short walk to all shopping.
Hotel is always crowded with ppl.
Room has zero amenities.hot water can be request from cafe at lobby.
The size of the room is small and not worth the price of the room.

Love this hotel!! Good location and very clean room with the good view ❤️

Hotel stay is very comfortable n breakfast v good. But reception service can be improved.

We would like to have coffee maker in the hotel room.