The Westin Riverwalk, Hotel

Rooms and prices






Description
The Westin Riverwalk, San Antonio is the perfect place to unwind after a day of travel or work.
Hotel opened in 1999, renovated in 2010. In this hotel 110 rooms, 14 floors.
Policies and conditions
- Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: A la carte Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: US$150.00 per room per stay
- Service Animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the Hotel: JSB, DinersClub, AmericanExpress, MasterCard, Visa, UnionPay
- Check in time: 16:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Wi-Fi
- Internet
- Car rental
- English
- Tour assistance
- Hiking
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Outdoor pool
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Golf course
- Fitness facilities
- Gym
- Massage
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets allowed
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Additional measures against COVID-19
Street view
Video: We Stay at the Westin Riverwalk Hotel in San Antonio, TX - Is this the Best Hotel on the Riverwalk?
Map
Reviews
The suites are spacious, clean, and up-to-date. The beds are comfortable, balconies have great views, and the pool is clean and classy.
The bistro had good coffee and goods, and the bar that was located on the Riverwalk level offered some tasty cocktails.
This is my go-to hotel in this area.
I was also disappointed in the room. The fixtures in the bathroom had hard water stains and mildew stained caulking in parts of the shower around the tub giving the bathroom a dirty feeling.
The sliding door to the balcony did not seal closed at the top and there was mold forming on the inside of the frame and upper corner of the glass.
The hotel has two outdoor balcony areas for guests, however additional seating at the river level without having to be part of the Italian restaurant, Zocca would have been much appreciated. If you wanted to relax near the river you needed to pay for something at the restaurant.
People were very friendly. Ask questions so no surprises on valet parking or room. Woke up to no hot water and nothing they would do because I booked 3rd party. Ended the stay without a shower. Disappointed….
I selected The Westin for a weekend getaway wirh my wife with the expectation of a solid experience and I have mixed emotions about the stay.
At first glance, the room was clean and had no issues until I started to uncover things.
1) Trash left where the ironing board and iron were placed
2) Body Wash in the bathroom was not filled and ran out which forced me to go out and purchase on my own.
3) The bathroom sink had a very slow drain as water would just build up which caused issues when doing the basic washing your hands or brushing your teeth.
4) This is probably my biggest gripe. We checked in on Saturday afternoon and on Sunday we left the room around 11 AM to enjoy the riverwalk and festivities. We came back around 245 PM and our room was still not cleaned and no towels were replaced. If I sweat, I would like to take a shower....so that didn't happen and what's worse...housekeeping didn't come until around 515 pm to clean the room. That's very subpar service for a 4 star hotel.
I had high expectations and unfortunately this was not the experience that I paid for or wanted. Very disappointed.
Frequently asked questions about The Westin Riverwalk, San Antonio
How much does it cost to stay at ?
The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the ?
You can book Standard Double room with city view, Standard Double room with balcony and with partial view, Premium Double room with balcony and with partial view, 1 Bedroom Double Suite with city view, 1 Bedroom Double Suite with balcony, 1 Bedroom Double Suite with balcony and with partial view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ?
Check-in at is possible from 16:00, check-out is until 11:00.
Does The Westin Riverwalk, San Antonio have a swimming pool?
Yes, The Westin Riverwalk, San Antonio has a pool.
Are pets allowed at The Westin Riverwalk, San Antonio?
Yes, pets are typically allowed at The Westin Riverwalk, San Antonio, but it's always best to call ahead to confirm.
How to get from the closest airport to The Westin Riverwalk, San Antonio?
The closest airport is San Antonio Stinson Airport, and it is about 16 mins from hotel by car (13.4 km).
What is the cancellation policy for The Westin Riverwalk, San Antonio?
The cancellation policy for The Westin Riverwalk, San Antonio varies depending on the type of room and booking conditions.