8.6
Excellent
361 $
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The Westin Riverwalk, Hotel

🌍
United States, San Antonio, 420 West Market Street
● Center: 610 m
☎ Phone: +1 210-224-6500Show
🧭 Coordinates
361 USD
The Westin Riverwalk, San Antonio
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Standard Double room with city view
Standard Double room with city view
Air conditioning and private bathroom
Beds:
Standard Double room with balcony and with partial view
Standard Double room with balcony and with partial view
Private bathroom
Beds:
Premium Double room with balcony and with partial view
Premium Double room with balcony and with partial view
Private bathroom
Beds:
1 Bedroom Double Suite with city view
1 Bedroom Double Suite with city view
Air conditioning and private bathroom
Beds:
1 Bedroom Double Suite with balcony
1 Bedroom Double Suite with balcony
Private bathroom
Beds:
1 Bedroom Double Suite with balcony and with partial view
1 Bedroom Double Suite with balcony and with partial view
Private bathroom
Beds:

Description

The Westin Riverwalk, San Antonio is the perfect place to unwind after a day of travel or work.

Hotel opened in 1999, renovated in 2010. In this hotel 110 rooms, 14 floors.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: A la carte Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed on request Types of pets allowed: dogs Fee: US$150.00 per room per stay
  • Service Animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 21 years old
  • Paying at the Hotel: JSB, DinersClub, AmericanExpress, MasterCard, Visa, UnionPay
  • Check in time: 16:00. Check out time: 11:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace
  • Private check-in/check-out
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Fridge
  • Family room
  • VIP room amenities
  • Cable TV
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar
Internet
  • Wi-Fi
  • Internet
Transfer
  • Car rental
Languages Spoken
  • English
Tourist services
  • Tour assistance
Recreation
  • Hiking
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Spa tub
  • Outdoor pool
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Conference Hall
Sports
  • Golf course
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Family/Kid Friendly
Pets
  • Pets allowed
Health and Safety Measures
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Personal protection equipment for guests
  • Additional measures against COVID-19

Street view

Video: We Stay at the Westin Riverwalk Hotel in San Antonio, TX - Is this the Best Hotel on the Riverwalk?

Map

Reviews

Cleanliness
Amenities
Location
Service
05.06.2025
Excellent hotel. I have stayed here a few times, and it is in a perfect walking location to visit the sites around Riverwalk.

The suites are spacious, clean, and up-to-date. The beds are comfortable, balconies have great views, and the pool is clean and classy.

The bistro had good coffee and goods, and the bar that was located on the Riverwalk level offered some tasty cocktails.

This is my go-to hotel in this area.
19.05.2025
Returned here after an amazing stay over New Year's, yet this trip was horrible. The room was dingy, dark, rundown, and just awful. The shower drain was clogged for the first 2 days we were here even after 4 calls to the manger...pretty disgusting to shower in dirty water. The shower itself had mold all over in it. No apologies, either. The pool area was covered in filthy towels with no clean ones available. The parking fees are insane. We won't return.
04.05.2025
Wish we had more time to stay and enjoy all of the amenities. Hotel was beautiful, parking was a little steep at $65/day for a hotel that you are paying to stay at. I feel like they shouldn’t be charging that crazy amount. They also charge 22% for room service fees which is insane! Other than that the hotel was right on the riverwalk and beautiful.
01.05.2025
Be aware when spending the extra money for a room with a balcony, I expected more. The balcony was very small and had only 1 chair. It also doesn't guaranty you'll have a good view. We didn't use our balcony at all during our 4 day stay.

I was also disappointed in the room. The fixtures in the bathroom had hard water stains and mildew stained caulking in parts of the shower around the tub giving the bathroom a dirty feeling.

The sliding door to the balcony did not seal closed at the top and there was mold forming on the inside of the frame and upper corner of the glass.

The hotel has two outdoor balcony areas for guests, however additional seating at the river level without having to be part of the Italian restaurant, Zocca would have been much appreciated. If you wanted to relax near the river you needed to pay for something at the restaurant.
29.04.2025
My family and I had a great stay! Checked in with no issues. The room was nice and clean. The hotel location is great, had the view of the city, but next time for sure will get the river view. Staff was very friendly and helpful! Will definitely stay here again!
28.04.2025
Not worth the expense. Very few options for food and beverage. The elevators were so slow. Not happy with my stay. I expected more from this level hotel.
28.04.2025
We stayed at the WestInn during Fiesta. The hotel has easy access to the Riverwalk, very clean, friendly staff, valet was prompt. We enjoyed the pool one afternoon with our 4 year old daughter and we loved it. It’s in the quiete part of the Ribwrwalk but about an 8 minute walk to the busier section. The hotel bar has a good happy hour menu and stays open late. Overall a great experience!
24.04.2025
I've stayed at the Marriott Rivercenter, The Element and this Westin... And out of the 3 this hotel shines. I did miss the lounge at the Marriot River center, however, these view are STUNNING 👏🏼. This was the closest I've stayed in the river and the fact that each evening after work I could go out on my balcony and spend time outside and people watch was so much nicer than either of the other two hotels. Also.. I stay at Marriott hotels literally every week for work and I have never experienced pillows like this hotel had. Omgggg 😭 talk about dream-inducing. They were wonderfully thick, not the half-filled down pillows I'm used to with Marriott. The beds are impeccably comfortable and I really just couldn't have been happier with everything. Valet was EXTREMELY fast and polite. Not weird and flirty like over at the element 😂. Would stay here again and again.
22.04.2025
Ask questions
People were very friendly. Ask questions so no surprises on valet parking or room. Woke up to no hot water and nothing they would do because I booked 3rd party. Ended the stay without a shower. Disappointed….
22.04.2025
If I could give 2.5 stars I would.


I selected The Westin for a weekend getaway wirh my wife with the expectation of a solid experience and I have mixed emotions about the stay.

At first glance, the room was clean and had no issues until I started to uncover things.

1) Trash left where the ironing board and iron were placed

2) Body Wash in the bathroom was not filled and ran out which forced me to go out and purchase on my own.

3) The bathroom sink had a very slow drain as water would just build up which caused issues when doing the basic washing your hands or brushing your teeth.

4) This is probably my biggest gripe. We checked in on Saturday afternoon and on Sunday we left the room around 11 AM to enjoy the riverwalk and festivities. We came back around 245 PM and our room was still not cleaned and no towels were replaced. If I sweat, I would like to take a shower....so that didn't happen and what's worse...housekeeping didn't come until around 515 pm to clean the room. That's very subpar service for a 4 star hotel.

I had high expectations and unfortunately this was not the experience that I paid for or wanted. Very disappointed.
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Frequently asked questions about The Westin Riverwalk, San Antonio

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the ?

You can book Standard Double room with city view, Standard Double room with balcony and with partial view, Premium Double room with balcony and with partial view, 1 Bedroom Double Suite with city view, 1 Bedroom Double Suite with balcony, 1 Bedroom Double Suite with balcony and with partial view in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at ?

Check-in at is possible from 16:00, check-out is until 11:00.

Does The Westin Riverwalk, San Antonio have a swimming pool?

Yes, The Westin Riverwalk, San Antonio has a pool.

Are pets allowed at The Westin Riverwalk, San Antonio?

Yes, pets are typically allowed at The Westin Riverwalk, San Antonio, but it's always best to call ahead to confirm.

How to get from the closest airport to The Westin Riverwalk, San Antonio?

The closest airport is San Antonio Stinson Airport, and it is about 16 mins from hotel by car (13.4 km).

What is the cancellation policy for The Westin Riverwalk, San Antonio?

The cancellation policy for The Westin Riverwalk, San Antonio varies depending on the type of room and booking conditions.

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