Cleopatra Hotel

Terrible hotel in Nicosia right on the intersection of about 4 noisy, busy roads. Very, very noisy and refusal to give us a quieter room. The room they transferred us to was just as noisy and they said they had no others. Just a terrible hotel for traffic noise. Otherwise we had no complaints, the room was OK, the service was reasonable, the bar lounge was nice. But don't stay here if you want peace and quiet. You will get the opposite, lots of loud traffic noise!

Terrible hotel in Nicosia right on the intersection of about 4 noisy, busy roads. Very, very noisy and refusal to give us a quieter room. The room they transferred us to was just as noisy and they said they had no others. Just a terrible hotel for traffic noise. Otherwise we had no complaints, the room was OK, the service was reasonable, the bar lounge was nice. But don't stay here if you want peace and quiet. You will get the opposite, lots of loud traffic noise!

The location of Cleopatra Hotel is undoubtedly a strong point—it’s very well situated, close to the old part of Nicosia and centrally located in the city. Unfortunately, my overall experience was far from satisfactory. The service was poor, and the attitude of the manager/owner was especially disappointing. The hot water in my room didn’t work properly, which added to the discomfort. What was most frustrating was the way the hotel handled a personal item of mine. I brought my own iron for convenience, and on the second day, I returned to my room to find it missing. After searching, I found a written note from the hotel administration stating that if I wanted my iron back, I had to call them. When I did, they informed me that they had taken it because irons were not allowed in rooms. I asked to speak with the manager, as I felt it was completely unacceptable for someone to enter my room and take a personal belonging without my permission. The manager was very harsh and unapologetic. He insisted that hotel policy allows them to remove prohibited items at any time without informing the guest. He didn’t even offer a basic apology for the way the situation was handled. He told me I could only get my iron back at checkout—which made things even more inconvenient. He also told me I could use the hotel’s ironing room, which is supposedly open from 7:00 am to 7:00 pm. The next morning, I called the receptionist at 7:00 am to check if the room was open. He said it would open at 7:30. I went there at 7:45, and it was still closed. After calling the front desk again, I was told it was open—but when I went back, it was still locked. I had to wait until 7:55 for it to finally open. Overall, the poor service, lack of basic hospitality, and intrusive behavior of the hotel staff made my stay very uncomfortable. I wouldn’t recommend this hotel to anyone who values respect, privacy, and reliable service.

Poor hotel and I don’t understand how this hotel is a 4 star, starting with room
Bed hard could feel the springs on my body and it was really squeaky.
If you are coming as a couple bring your own toiletries and towels as only one set is provided and our room was pretty dark.
This is not a disabled friendly hotel as in the room where we stayed there was gap/step to both bathroom and balcony.
Carpet in the corridors are well past date/use not easy to roll your suitcases.
Breakfast and lunch without much choices...breakfast hard bread,cheese or ham (one choice),cereals or whatever you call the rest.
Lunch not better unless you love salad and rice.
As for desert watermelon,coffee cake and one other thing.
Staff kept at the corner waiting for you to leave not even bothering taking your plate away.
There was also a foul smell from reception toilets which was not very pleasant considering we were having 35 degrees Celsius.
Gym is well but most of the treadmills are out of date some broken, showers very dirty everywhere hair and dust
Overall will not recommend this hotel to no one as it has been the worse place I have ever stayed. For sure NOT a 4 star hotel