Livadhiotis City Hotel

Please be careful if you choose to stay at this hotel.

Firstly, we were really, really disappointed with the staff throughout our 3 night stay at this hotel. Despite a somewhat friendly check in, it all went downhill after this. We reported the air conditioning not working during our first night, with the reception staff stating that they had to turn this manually on, with the panel in the room supposedly having no impact. We were very patient, and were content to use a manual fan for the first night. However, the air conditioning did not work on the second night, and we were dealt with by an extremely rude member of staff at 1am (who had his headphones in), who when we politely asked if this could be looked into, replied "Do you expect me to call an AC technician at 1am?"- we were shocked by this response, and we could only resolve this by changing rooms during the night. He did not even bother to go check our room to see if anything could be done. However, even after changing rooms, the air con did not work properly, and the same member of staff did not bother to resolve this. Therefore, we were extremely uncomfortable and barely could sleep.

Sadly, the standard of customer service was replicated after this. We were told that we could contact them at any point to book a taxi when we were out, however, when we phoned the hotel around midnight for a taxi to pick us up from the Mackenzie area, the hotel staff said "we could try this number"- which did not work.

As for the rooms itself, clearly it is not at a 3-star standard. They were outdated, with stains on the bathroom, as well as the sheets. The shower was extremely tiny, and the standard double room was very clustered. For the price, you pay for the location, and not for the benefit of a comfortable hotel.

Our local Cypriot friends were saddened by our experience, and we were very grateful that we barely spent anytime at the hotel to avoid this experience impacting on what was an amazing holiday overall.

The staff are very rude, and not helpful at all. There was an issue with the water, we reported it, the receptionist was nagging while we were explaining the issue. Additionally, there were no tissues in the rooms, which is very weird. Definitely a 1 star, but the location is so nice next to the Lazarus Church and the beach, so a total of 2 stars is fair.

Very unpleasent staff,they dont care about custamers,very rude and unpolite .I Will never go again in this hotel becouse of staff!