Novotel Aachen City

This wasn't an entirely pleasant hotel stay. We arrived late due to a nightmare with the trains, there is little to no staff and you need to check yourself in on a machine. There are no room cards, so you are given a 6 digit code which you cannot print so take a photo with your phone or write the code down. We were going to our room when a disoriented man appeared in the stairs telling us we need to go back to reception with him to pay for our dog. The hotel accepts dogs with a fee of €6 per day, and if you book on their website you can pay this fee when you book (which we did). The man was unwilling to accept that we had paid and wouldn't wait for us to get the confirmation email out. But marched off to the reception to check our booking. We never saw him again so I assume he realised everything was fine and we had indeed paid. But it was unnecessarily stressful to experience this late at night. Once we arrived at our room, the room smelled faintly like cigarette smoke. We notice the duvet was too small for the double bed and the water glasses we provided were dirty. The air conditioning didn't work in our room either. The bed was reasonably comfortable but the hotel is not sound proof, you can hear doors slamming from all over the hotel all night and hear people talking in the hall or next rooms.

All in all, it was affordable and fine for 1 night but I wouldn't recommend staying any longer.

In general acceptable for the price, but the main disadvantage - terrible stench of smoke in the room, dirty curtains and heavy air. The neighborhood around the hotel is also crawling with dubious persons and drug addicts

The personal are not friendly, the roms are really dirty enen take in to account that the shower is a new.