Mercure Hotel Koeln Belfortstrasse
![Mercure Koeln Belfortstrasse](/images/hotels3/261729/page/o20945.webp)
Rooms and prices
![Superior Double room](/images/hotels3/261729/small/ofb85106ea9087bcf5cca37ad781cf57cf56d6d16.webp)
![Double Apartment](/images/hotels3/261729/small/o39996.webp)
![Other](/images/hotels3/261729/small/o35332.webp)
![Standard room](/images/hotels3/261729/small/o36871.webp)
![Standard room with view](/images/hotels3/261729/small/o17761.webp)
![1 Bedroom Standard room](/images/hotels3/261729/small/o36871.webp)
![Standard Single room](/images/hotels3/261729/small/o24462.webp)
![Standard Double room](/images/hotels3/261729/small/o53755.webp)
![Standard Triple room](/images/hotels3/261729/small/o17761.webp)
![Standard Quadruple room](/images/hotels3/261729/small/o36871.webp)
![Standard Double room with golf view](/images/hotels3/261729/small/o17761.webp)
![Standard Double room with park view](/images/hotels3/261729/small/o17761.webp)
![Standard Double room with view](/images/hotels3/261729/small/o36871.webp)
![Superior room](/images/hotels3/261729/small/ofb85106ea9087bcf5cca37ad781cf57cf56d6d16.webp)
![Superior room with mountain view](/images/hotels3/261729/small/o17761.webp)
![Superior Single room](/images/hotels3/261729/small/o35332.webp)
![Superior Double room with view](/images/hotels3/261729/small/o17761.webp)
![Deluxe room](/images/hotels3/261729/small/o17761.webp)
![Deluxe Single room](/images/hotels3/261729/small/o17761.webp)
![Deluxe Double room](/images/hotels3/261729/small/o17761.webp)
![Prestige room](/images/hotels3/261729/small/o17761.webp)
![Prestige Double room](/images/hotels3/261729/small/o17761.webp)
![Privilege room](/images/hotels3/261729/small/o17761.webp)
![Privilege Single room](/images/hotels3/261729/small/o17761.webp)
![Privilege Double room](/images/hotels3/261729/small/o35332.webp)
![Junior Suite](/images/hotels3/261729/small/o17761.webp)
![Double Junior Suite](/images/hotels3/261729/small/o17761.webp)
![Standard Junior Suite](/images/hotels3/261729/small/o20945.webp)
![Suite](/images/hotels3/261729/small/o35332.webp)
![Single Suite](/images/hotels3/261729/small/o17761.webp)
![Double Suite](/images/hotels3/261729/small/o10908.webp)
![Standard Suite](/images/hotels3/261729/small/o35332.webp)
![Standard Double Suite](/images/hotels3/261729/small/o35332.webp)
![Superior Suite](/images/hotels3/261729/small/o35332.webp)
![Superior Single Suite](/images/hotels3/261729/small/o35332.webp)
![Superior Double Suite](/images/hotels3/261729/small/o17761.webp)
![Deluxe Suite](/images/hotels3/261729/small/o17761.webp)
![Presidential Suite](/images/hotels3/261729/small/o17761.webp)
![Grand Suite](/images/hotels3/261729/small/o17761.webp)
![Prestige Suite](/images/hotels3/261729/small/o20945.webp)
![Privilege Suite](/images/hotels3/261729/small/o17761.webp)
![Privilege Single Suite](/images/hotels3/261729/small/o17761.webp)
![Privilege Double Suite](/images/hotels3/261729/small/o32070.webp)
![Apartment](/images/hotels3/261729/small/o39996.webp)
![1 Bedroom Apartment](/images/hotels3/261729/small/o17761.webp)
![Single Apartment](/images/hotels3/261729/small/o17761.webp)
![1 Bedroom Single Apartment](/images/hotels3/261729/small/o39996.webp)
![1 Bedroom Double Apartment](/images/hotels3/261729/small/o39996.webp)
![Standard Apartment](/images/hotels3/261729/small/o54821.webp)
![1 Bedroom Standard Apartment](/images/hotels3/261729/small/o54821.webp)
![1 Bedroom Standard Double Apartment](/images/hotels3/261729/small/o54821.webp)
![Deluxe Apartment](/images/hotels3/261729/small/o17761.webp)
![Privilege Apartment](/images/hotels3/261729/small/o35332.webp)
![Privilege Double Apartment](/images/hotels3/261729/small/o45643.webp)
![Studio](/images/hotels3/261729/small/o17761.webp)
![Single Studio](/images/hotels3/261729/small/o17761.webp)
![Standard Studio](/images/hotels3/261729/small/o35332.webp)
![Cottage](/images/hotels3/261729/small/o17761.webp)
Description
Hotel opened in 1971, renovated in 2009. In this hotel 128 rooms, 5 floors.
Policies and conditions
- Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 11 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.
- Pets are allowed. Charges may be applicable.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, EC-Card, No prepayment
- Check in time: 15:00. Check out time: 10:00.
Services and facilities
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Packed Lunches
- Coffeemaker
- Bottled water
- Free Wi-Fi
- Shuttle
- Airport transportation
- Taxi booking
- German
- English
- Multi-language staff
- Tour assistance
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Gym
- Doctor
- Solarium
- Sauna
- Spa
- First Aid Kit
- Pets allowed (under 5 kg) (surcharge)
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
Street view
Video: Hotelbewertungen Mercure Koeln Belfortstrasse Hotel
Map
Reviews
5 minutes walk to the river quays and 10 minutes from the Dome cathedral and main train station
Stayed in one of the apartments for 3 weeks. Note: Apartments and some of the regular hotel rooms are not in the main building, but across the road. Too bad during bad weather if you have to go to the reception or breakfast/bar!
Apartment was ok as far as size, but quite 'old fashioned' interior design. Small bathroom, no walk-in shower...one has to step into the bathtub to take a shower. Not very convenient and potentially dangerous!
Apartment not very well maintained: paint peeling in places and mould in bathroom.
Also, no hotel/guest service directory in the apartment - not even reception, housekeeping telephone numbers etc.
No guestroom safe, no iron/ironing board.
Had to go across the road to ask for an iron and board....since no hotel directory with phone numbers to ring (see above).
The ironing board wich was delivered was falling apart and unusable (clearly nobody checking). Had to make another trip across the road to request an ironing board that's actually working.
Reception staff need some serious guest service training - with the exception of one team member (Ms Mai, who was very friendly) all others I encountered ranged from incompetent, unfriendly to arrogant and rude - one, apparently 'senior', female team member in particular!.
Hotel carpark fees are ridiculously high...no reduced fees for hotel guests - general public can park at the same cost as hotel guests.
When I had to extend my stay in Cologne for an additional 10 days, I booked another hotel in town...better rate and far superior amenities and services!
The only thing to mention that I was not aware of until I put the hotel into Waze is that hotel is inside the Umweltzone. The hotel did not seem to mention this - it was not on the booking process, confirmation email, or any of the follow up emails I received. Even putting the hotel into Google Maps after booking did not tell me this. Waze told me 4 hours before I was due to arrive. There should be better communication of this, especially given nearby P+R parkings are also inside the zone.
EDIT: The reply trying to justify that "the Umweltzone has been in place for 10 years" does not make sense as someone who has not visited Cologne before. I could just as easily say that when checking in and filling out the guest forms, the hotel should know my address - I've had it for 10+ years...
The bar and restaurant is good. Could do with some more options for the restaurant as it was very limited
The room is good.. slightly dated.. lamps falling apart. Not enough plugs next to the bed.. bathroom was clean..
Frequently asked questions about Mercure Hotel Koeln Belfortstrasse
How much does it cost to stay at Mercure Hotel Koeln Belfortstrasse?
The cost of living in Mercure Hotel Koeln Belfortstrasse depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Mercure Hotel Koeln Belfortstrasse?
The nearest sights are: Cologne Cathedral (1.3 km) and Great St. Martin Church (1.5 km)
Which room categories are available in the Mercure Hotel Koeln Belfortstrasse?
You can book Other, Standard room, Standard room with view, 1 Bedroom Standard room, Standard Single room, Standard Double room, Standard Triple room, Standard Quadruple room, Standard Double room with golf view, Standard Double room with park view, Standard Double room with view, Superior room, Superior room with mountain view, Superior Single room, Superior Double room, Superior Double room with view, Deluxe room, Deluxe Single room, Deluxe Double room, Prestige room, Prestige Double room, Privilege room, Privilege Single room, Privilege Double room, Junior Suite, Double Junior Suite, Standard Junior Suite, Suite, Single Suite, Double Suite, Standard Suite, Standard Double Suite, Superior Suite, Superior Single Suite, Superior Double Suite, Deluxe Suite, Presidential Suite, Grand Suite, Prestige Suite, Privilege Suite, Privilege Single Suite, Privilege Double Suite, Apartment, 1 Bedroom Apartment, Single Apartment, 1 Bedroom Single Apartment, Double Apartment, 1 Bedroom Double Apartment, Standard Apartment, 1 Bedroom Standard Apartment, 1 Bedroom Standard Double Apartment, Deluxe Apartment, Privilege Apartment, Privilege Double Apartment, Studio, Single Studio, Standard Studio, Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Mercure Hotel Koeln Belfortstrasse?
Check-in at Mercure Hotel Koeln Belfortstrasse is possible from 15:00, check-out is until 10:00.