Hotel Europäischer Hof

A Truly Exceptional Stay at Hotel Europäischer Hof Heidelberg

I recently had the pleasure of staying at Hotel Europäischer Hof in Heidelberg, and it was one of the finest hotel experiences I’ve had. From the moment I arrived, the service was warm, professional, and attentive without ever feeling intrusive. The staff went above and beyond to make sure every detail of my stay was perfect.

The hotel itself is a beautiful blend of classic elegance and modern comfort. My room was spacious, impeccably clean, and tastefully decorated, with high-quality furnishings and thoughtful touches that made it feel like a true luxury retreat. The bed was incredibly comfortable, and I appreciated the quiet, peaceful atmosphere—ideal for a restful night’s sleep.

Breakfast was a standout, with a wide variety of fresh, high-quality options served in a charming setting. The on-site spa and wellness facilities were also excellent, offering a serene escape in the heart of the city.

Location-wise, the hotel is perfectly situated—within walking distance of Heidelberg’s historic old town, shops, and restaurants, yet just far enough to feel like a peaceful haven.

In short, Hotel Europäischer Hof Heidelberg offers top-tier hospitality in a truly elegant setting. I would absolutely return and highly recommend it to anyone looking for a refined and memorable stay in Heidelberg.

We loved our stay here! We met Caroline and many lovely staff members who all were happy to help us with anything that we needed. We would happily stay here again!

after ending another european vacation this year i will say we had the most amazing meal and service. the place is beautiful and a must come, i couldn’t say enough. daniel hickey. usa.

The hotel, service, and staff are brilliant. The hotel is elegant and been remodeled to a high standard, with all five star amenities. We look forward to our return.

Warmest and most professional hotel I’ve ever experienced! Absolutely recommend!

I had the immense pleasure of staying at the Hotel Europäischer Hof in Heidelberg during the Heidelberger Frühling Festival, where I performed as a classical chanson singer. Having travelled extensively and experienced some of the finest hotels worldwide, including in Canada, USA and France, I can confidently say that the Europäischer Hof is in a league of its own.

From the moment you arrive, you are welcomed like family, with a level of genuine warmth and sophistication that is truly unparalleled. Every staff member, from the reception to the restaurant and bar, exudes real kindness and a heartfelt commitment to making your stay exceptional. The service here is not just professional; it is deeply personal. Each staff member is an individual with a true passion for hospitality.

The hotel’s family-run spirit is deeply felt in every detail. Guided by Caroline von Kretschmann, the dynamic daughter of the esteemed founding family, alongside her mother, the remarkably elegant and super stylish Sylvia von Kretschmann, the Europäischer Hof exudes a sense of tradition and timeless charm. It captures the grandeur of a classic grand hotel from the golden age of travel, yet is led with a modern, forward-thinking touch that keeps the atmosphere refreshingly personal and warmly intimate.

Dining at the Europäischer Hof is nothing short of exquisite. The restaurant staff intuitively anticipate your needs, and every dish is a masterful blend of flavor, quality, and presentation. Breakfast is a generous spread of the finest ingredients, offering a perfect and luxurious start to the day. The bar is just as exceptional — warm, welcoming, and refined. I enjoyed wonderful conversations with the head bartender while savoring the best Old Fashioned I’ve ever had, crafted with precision and served with genuine care and affection.

The spa facilities are exceptional, offering a tranquil escape high above the city. A beautiful rooftop terrace, a serene sauna, a calming steam bath, and an immaculate swimming pool create the perfect environment to unwind. The well-equipped fitness area was ideal for warming up before my performances, adding both comfort and convenience to an already luxurious stay.

But what truly sets the Europäischer Hof apart is the authenticity and sincerity of its service. Every interaction is absolutely genuine, from the warm greetings to the thoughtful attentiveness of each staff member. It is a place where you feel more at home than at home, surrounded by a team that truly cares.

In sum, the Europäischer Hof is not just a beautiful five star hotel. It is an experience of heartfelt hospitality, impeccable luxury, and very warm and unforgettable memories. I cannot recommend it highly enough.

I rarely post reviews at all, but my stay at Europäischer Hof was easily the best time away I had in years. The whole atmophere was cordial and literally every staff member I had the privilege to meet granted me a sincere and honest feeling of being appreciated. On top of that the (standard) room was immaculate and the food absolutely worthy of the 5 stars rating. The breakfast options leave no wishes unfulfilled and everything I ordered at the bar was top quality as well. The location is also perfect for a visit to the town of Heidelberg. What else can I say? Try it!

This is a magnificient hotel. We stayed two nights in the junior suite and it was delightful. The interior is very classic and historically impressive. You barely find anything comparable in Germany. If you are looking for an exceptional hotel to visit, this is the place to be.

Love it in every way , excellent location, the staff are extremely friendly and helpful

This is the best hotel my wife and I have ever stayed at. I booked it for my wife’s birthday and requested a bottle of champagne in the room when we arrived. Even though we arrived later than expected because of traffic it was obvious the hotel staff pays attention to detail because the bottle was in fresh ice and they even had a large piece of cake with Happy Birthday spelled out on the plate in chocolate. The cake and fruit were fresh and obviously had not been waiting for hours for us to arrive. Outstanding service from the staff. Everyone that we met that works there deserves a raise. If we ever stay in Heidelberg again, we will stay here. We ate at the restaurant that is in the hotel and it too was amazing. The four course meal was delicious. All of the staff spoke English and were very helpful. I highly recommend this hotel.

One cannot beat the warm atmosphere, friendliness of staff, excellent cuisine and location of this family-run hotel.
And on top of it their spa is just amazing!