Hotel Heidelberger Hof
Rooms and prices
Description
Hotel opened in 1921, renovated in 2008. In this hotel 22 rooms.
Policies and conditions
- Pets are allowed on request. Charges may be applicable.
- Public parking is possible at a location nearby (reservation is needed) and costs EUR 19 per day.
- WiFi is available in all areas and is free of charge.
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 2 years old to 8 years old stay for € 15 per person per night when using an available extra bed.
Children from 9 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
People 13 years old and over stay for € 35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Payment options: American Express, Visa, Euro/Mastercard, Maestro, EC-Card, No prepayment
- Check in time: 15:00-21:00. Check out time: 07:30-11:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Ticket assistance
- Express check-in/check-out
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Family room
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Restaurant
- Vending machine
- Breakfast/lunch to go
- Free Wi-Fi
- Airport transportation
- Spanish
- German
- Russian
- English
- Italian
- French
- Tour assistance
- Parking
- Parking nearby
- Garage
- Beach/pool towels
- Business center
- Conference Hall
- Fitness facilities
- Doctor
- Sauna
- Spa
- First Aid Kit
- Playroom
- Pets allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
Street view
Map
Reviews
The bottom floor with reception and breakfast area was very nice (and the breakfast was brilliant). -the room was not as four star, it was small, felt a bit dated and there was as smell of sewage in the bathroom.
Parking just around the corner was included in our booking.
The bottom floor with reception and breakfast area was very nice (and the breakfast was brilliant). -the row was not as four star, it was small, felt a bit dated and there was as smell of sewage in the bathroom.
Parking just around the corner was included in our booking.
Breakfast was well presented and what was offered was very good although a larger selection of items would be expected at a 4 start hotel.
Staff were friendly and helpful.
My main criticism is the procedure when arriving late in the evening. My flight was delayed and I arrived at the hotel at 9:30pm on a Sunday evening. The hotel was locked and dark and not welcoming. There were no instructions about how to access the hotel in the booking confirmation, no instructions at the door. For a 4 star hotel I expect 24/7 reception. For reference if you arrive and the doors are locked you need to call the hotel phone number where you are talked through a rather convoluted process to access a safe box and key. If my phone had died or wasn't working I'd have been stranded outside. Completely unacceptable and not appropriate for a hotel that advertises 4 star service. If you had no phone or a language barrier I'm not sure how you would access the building.
Overall, a nice hotel, lovely and helpful staff and a great location in the old town but the hotel should be staffed around the clock and the procedure for "late" arrivals needs to be completely overhauled.
On the positive side, the hotel's location is quite convenient, and the staff are friendly and accommodating. The room was generally clean and had a decent range of amenities, although the lack of complimentary water was a small but noticeable absence.
However, the main downsides of my stay were related to the room's view and noise levels. The view from my room left much to be desired. Instead of the picturesque cityscape one might hope for when staying in such a historic location, my view was dominated by the mundane hustle and bustle of the street below.
Furthermore, the noise from the street was a constant backdrop, even during the quieter hours. While I understand that the hotel can't control the noise of the city, better soundproofing might alleviate this issue for guests.
Additionally, artificial light from the streetlights and nearby buildings infiltrated the room at night. This wasn't ideal for someone like me, who prefers a darker room for sleeping. Heavier drapes or blackout blinds would be a beneficial addition to the rooms.
In conclusion, the Hotel Heidelberger Hof has potential but fell short on some essential aspects during my stay. If you're not too bothered about a room with a view or outside noise, it could be suitable. However, if these factors are important to you, you might want to consider other options.
Frequently asked questions about Hotel Heidelberger Hof
How much does it cost to stay at Hotel Heidelberger Hof?
The cost of living in Hotel Heidelberger Hof depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Hotel Heidelberger Hof?
The nearest sights are: Landessternwarte Heidelberg-Konigstuhl (2.5 km) and Neuburg Abbey (4 km)
Which room categories are available in the Hotel Heidelberger Hof?
You can book Other, Economy room, Standard room, Standard Single room, Standard Triple room, Standard Quadruple room, Standard Family room, Standard Double room, Standard Double room with city view, Comfort room, Comfort Single room, Comfort Triple room, Comfort Quadruple room, Comfort Double room, Superior room, Superior Single room, Superior Double room, Deluxe room, Deluxe Single room, Deluxe Double room, Executive room, Executive Double room, Classic room, Classic Single room, Classic Double room, Junior Suite, Single Junior Suite, Triple Junior Suite, Double Junior Suite, Suite, Single Suite, Double Suite, Executive Suite, Executive Double Suite, Cottage in the hotel. Please check room availability by choosing your dates