Movenpick Hotel Nurnberg Airport

Only great thing is that it is across from the airport. Stayed 2 nights in 2 different rooms. First room fridge didn’t work and second room sink was clogged. No complimentary shower, cream etc which should be part for this price as it is very overpriced for the room which is very basic

Nothing special.
Handy for the airport but expensive for what you get, fancy entrance lobby but the rooms are mediocre.
The day before arriving I emailed the hotel and requested a car parking space be reserved for me as I would not be there until 21.30 and received an email back telling me there was ample parking at the hotel. Upon arrival at the airport I picked up the hire car I had ordered drove it from the hire companies car park to the hotel only to find there was no parking available at the hotel so I then had to return to the car hire companies park and leave it there overnight.
As I had to drive away the following morning at 06.00 this was inconvenient to say the least, hence my request for the hotel to reserve a space for me.
I stayed here 2 nights. The night before I left I asked for a wake up call at 05.15 the following morning as I had an early flight, fortunately I was awake as my call did not happen. When I checked out at 05.30 I told the receptionist that I had requested a wake up call, he looked at his list and then had the cheek to tell me I had not requested one. I was unhappy with this response and told him I most certainly had phoned from my room the previous evening to request one, I also mentioned the lack of the reserved car park and was told "we do not reserve car parks" when I showed him the email from Alexander Winkler (the assistant manager that says, and I have copied and pasted this sentence)  'We have our own car parking with enough spaces' he told me that the assistant manager had not actually promised me anything. While it is true the word promise was not in the email sent to me it was definitely implied.
Terrible service from entering to leaving.