AVIA Hotel in Regensburg

Fair.
Fair, overall, and clean too. But read my comments.
The personnel was friendly, so much at the reception as much at the restaurant area.

Liked: The hotel met most of my expetations - not all though.
The breakfast was decent, yet not super as they claimed at Booking. The personnel was helpful and polite.
The room was clean.
The hotel is located not very far from the old city, but also not that close.

Disliked:
When we arrived we heard a monologue about NOT cleaning the room,
If we would accept they do no room cleaning, so that we support the environment, since we would stay only for 2 nights.
Oh really?
At least when one is traveling for vacation, one would like not to do exacty what one does everyday at home; This is part of the relaxation!
Yes, Please:
Clean the room, make our beds, check the mini bar and the toilette paper and whatever else is needed. This is why we use and pay for your services; to take a break and to relax.
And IF one of the towels is dirty, we will drop it down as a sign it needs cleaning and replacement, just that one, not more.
But this is not an excuse to propose not do the appropriate in regards to cleaning and to tidying up! We are cautious about the environment, yet please clean up the room, be of service.
My complaign is addressed to the Management of the hotel, not to the personnel.

We had to ask for extra pillows.
What they offer was not sufficient and there were no extra pillows at the cupboard.

Gong up to the rooms can be a challenge for the guest.
One may use only the stairs, as there is no elevator available for use for the residents of the hotel. I bet they do something ... when one has severe motion issues.

One more, Cautious please:
The bathtube is dangerous and slippery! In addition:
The curtain at the bathtube was short enough to make the bathroom a total mess.

Some of the referred points can be easily fixxed with the Managements care.