Hotel Santander SD in Santo Domingo

They ought to be a shame to call this a hotel! The exterior of the building is beautiful but the inside is dirty and unkept! The on line pictures are deceiving. The sheets stained, the towels a shade of grade (white before). The bathroom and floors are disgusting. The entire room smelled and the bathroom ceiling was moldy and falling. The toilet did not have a toilet top. The receptionist asked my to pay cash! When I got to the room, to say I was mortified is an understatement. I made an attempt to leave but he refused to give me a refund.
I wish I could post the pictures!
UNBELIEVABLE!

I had a reservation when i reach there they sell my reservation. And it was not my fault.

warning to everyone who travels for vacations and others to Dominican Republic, never go to the Santander hotel in Santo Domingo. they steal customers' money. When I arrived at the lobby, they asked me for my bank card with which I made the reservation just for a confirmation. they made a copy and took advantage of it to withdraw money from several times. after a couple days when I realized that, I called the police, they transferred me to another department, until the day I had to return to USA, nothing was resolved. they did this on purpose. and I had just after several testimonies that they are not on their first try.it is a bastion of thief and fraud. If the government is really working to change the country into a real tourist destination, it must think about closing down this thief's bastion.

The photos do not correspond to reality. The rooms have a strange smell, the light in the bathroom was not working and it was dirty, the wifi stopped working on the second floor, the staff were not impressed with our arrival. I do not recommend!!!