New Hostgram Hotel

Worst hotel we have ever stayed in, rude staff who tried to scam us and filth everywhere. After coming back from the pyramids in Giza we used the towels in our room to wipe the sand off our faces and hands and upon check out the reception staff demanded we pay 100 Egyptian pounds for damages for using the towels which we had already paid for as part of our room which we paid nearly 2000 Egyptian pounds for 2 nights. The room we stayed in was highly recommended by the receptionist was dirty, with dust and grime and the bedding had not been changed. The reception staff were extremely rude, ignorant and aggressive for no reason so we spoke to the supervisor who removed the nonsensical charge for the towel but this hotel is definitely not worth the hassle, extremely unprofessional, dirty and filthy. I highly recommend avoiding this place as there are so many better places nearby who do not scam you.