5 star hotels in Cairo

Great hotel. Well located in the most exclusive Cairo neighbourood. Pool service is 5 star. Plenty of excellent afordable restaurants. Lively outdoor area. Friendly staff. Rooms are spacious an comfortable, classic style.

TLDR: great complex, decent restaurants, and mediocre rooms. BE AWARE: the cleaning crew/ hotel workers go through your rooms looking for money to steal. They have safes in the room, but… they control the safes, so be careful what you leave lying around. They did not mess with our electronics or documents. We know this because a member of our group caught a hotel worker going through his bags and...

After reading some negative reviews on here I was pleasantly surprised. The hotel is gorgeous and in a top location. It is an ugly city and this place is like an oasis. Good service and great food (Hard to come by in Cairo) Yes, the rooms are a bit dated but it still feels premium enough to warrant 5 stars. For the price it's a steal.

This hotel had a lot to offer! Many restaurants and they were able to make sure I had gluten free options. They even have gluten free bread available if you ask at all the restaurants, room service and always available at the complimentary breakfast. The rooms were tough - I ended up switching rooms once but my colleague switched theirs 4x because it smelt like smoke. Its tough cause they have a no...

We had a wonderful overnight stay. We spent our wedding night at this hotel in 2006, so we celebrated 18 years of marriage on a trip from Australia to Cairo this year. The member of staff who made our stay memorable is Joseph in reception. Thank you Joseph for your outstanding service. We enjoyed the French restaurant for dinner, the garden for shisha and cocktails, the buffet breakfast (exceptional...

THE BEST HOTEL IN CAIRO!! The hotel and surroundings are very fancy and classy and the atmosphere of the bar near the pool at the sunset is basically unbeatable. We did not stay there to sleep but we got the bar as a recommendation from friends and we did not hesitate to order some cocktails. The place is huge and quite and offers lots of tables to have some drinks, food and even to watch some football...

The hotel is located next to the mall and has direct access to the mall. The environment is particularly good with a unique Egyptian flavor. The swimming pool is pyramid-shaped and the breakfast is also good.

Egypt is a place that is hard to describe. Entering the hotel is a civilized world, clean and tidy. Walking out of the hotel is a primitive society with dust and dilapidated houses. Facilities: The lobby and the swimming pool are nice. I don't know which "Tiancai" designer designed the room. The room is small, but the balcony is triangular and very small. Two adults can barely stand together. Hygiene...

Great Stay! Highly recommended.

Booked an ergonomic twin room, which turned out to be a newly renovated room. Valet parking is free at the hotel entrance. There is a passage on the right hand side of the hotel entrance that leads directly to the City Star shopping mall next door. I came here for this. It is convenient for shopping, but many stores don't open until 10:30. The supermarket is open earlier and opens until 2 am! The breakfast...

The location of the hotel is perfect, right in the heart of the city. It’s within walking distance of many attractions and great restaurants. The view from the room was stunning, especially at sunset. The room was spacious and clean, with modern decor and all the necessary amenities

The stay was lovely, The place was clean and very close to the airport. Enjoyed the stay and the professional hotel staff which was so friendly and helpful Meals was fantastic and with very good variety. Excellent destination which i am sure that i will come again.

Started renovating the hotel so after a little-while it will be great hotel. Mr. Samual at the reception was very helpful. Manager at the lobby bar was rude and asked me leave the table if I have finished the coffee, at 10PM on 17th July. I was enjoying the live music but he ruined.

We stayed in Cairo on a quick layover. This hotel is great - the staff were super friendly and it is located near the Nile and other areas such as the Egyptian museum. We could actually see the pyramids from our window. It wasn’t a clear view but they were on the horizon. Also, worth mentioning the breakfast buffet was fantastic - included many different eating options.

Location was perfect, cleanliness was good, however service was terrible, had to call room service multiple time for coffee or vanity kit and still they did not provide. The room service staff was not very pleasant to talk to. They should also have spa facilities.

I had an absolutely fantastic experience at the Hilton Ramses Hotel in Cairo. The location is perfect—right on the Nile with breathtaking views and easy access to the city’s main attractions. The rooms were clean, comfortable, and well-equipped, offering both modern amenities and classic charm. What truly made my stay special was the exceptional service. Every staff member was warm, professional,...

Wonderful the way she approached me and asked me what I like was a smile. I was surprised of the great hospitality in that hotel KK. I have forgotten to mention the breakfast. It's wonderful it's not a breakfast. Only it's everything you're gonna have breakfast lunch and dinner at the same time and the staff specially youra Hassan. You should see her smile. Unbelievable that's a special for yousra...

I would like to express my heartfelt gratitude for the exceptional service during my stay. Your professionalism and hospitality made my experience truly memorable. A special thank you to Ms. Nada, whose assistance and kindness went above and beyond. Her support made my stay more comfortable and enjoyable.  Thank you all for making my visit so pleasant. Warm regards,

卫生：OK 环境：OK 服务：OK

I am convinced back in the 80's, this hotel was considered to be the height of luxury. In 2025, most people would disagree. It's a good 45-minute walk to the main centre whilst other similar classes of hotels like Semiramis were much closer. Staff were polite, but the service was poor. The waiting time at checkin exceeded 40 minutes. It was noticeable that there were more staff on the other side of...

Very friendly, thoughtful and helpful staff, rooms are immaculately clean. Restaurants are among the best I’ve ever eaten in. It was my birthday during my stay and they even delivered a birthday cake to my room. Would definitely recommend this place to stay. His was my view from a Nile River Room with king bed and balcony

Very nice hotel, friendly and helpful staff, clean throughout. Comfortable rooms, facilities good. Italian and Japanese restaurants excellent, breakfast great quality

Good hotel facing Nile river with convenience stalls and restaurants within 5mins walking distance. In house restaurants are reasonably priced too. Massage in house can be improved as not quite up to standard. Very good gym - commercial standard. Swimming pool though not big but functional and heated during winter. Rooms well maintained - stayed premium room with balcony facing Nile river.

The service we received was excellent and the communication was top notch. We had some issues which they resolved or offered solutions immediately such as changing rooms because our shower was leaking water onto floor when we showered. Ultimately it was caulking around the glass to walls but they didn't do it. Our card also was hit and miss sometimes with our room. Otherwise the location is good...

Place was good and location was central, one of the good place to stay but slight older building and rooms

Easy access to the airport and sounding area

Good with a nice restaurants inside , but the reception operators not helpful

Nice hotel, nice location, friendly staff, breakfast is wonderfully

I had a great time, honeymoon, The staff has great ethics. I’m really appreciated

Very good hotel with lots of facilities. Loved the live music!

It is like being in the US except for the music they play. Safe, clean, and Nile river view. Make sure your reservation says Nile river view and not partial river view, with the first one you can see the piramides 😉.

Decent hotel but I expect more for the £ paid. The gym was small and located in am executive suite room. The sauna wasn't available. The towels/gowns etc were the rough cotton texture as opposed to the soft luxurious feel you'd expect from a Hilton hotel. The food was lovely but most items weren't as warm as you'd hope. The food made to order was lovely and hot. The drinks were replenished often and...

Wonderful hotel! Great stay for the money when we booked our trip with Egypt Tours Portal. The service was great! Food was wonderful! Wish we could have stayed here longer!

I enjoyed the stay but with some comments: 1. The bathroom was lacking maintenance with leaking water taps. 2. Room service was delaying every time I called. 3. The breakfast restaurant was magnificent and they have a very talented and friendly pianist 😊🌹🎩🎹 4. Garage was nice and easy to deal with by yourself.

This is really a five star hotel. I am so impressed that they have accessibility toilet. Their meals is so rich and their customer care is the best I have ever seen. This is a very good place to be. Their rooms are so beautiful with the necessary equipments. It's really a nice place. It has accessibility ♿toilet too I would recommend tourist to visit this hotel

Delicious breakfasts, comfortable rooms, excellent service

It was a great experience overall

Great hotel, loved the rooftop pool and Mi Amie

I'm in the Fairmont Room overlooking the Nile at the Fairmont Cairo. The views are impressive! The service is excellent, the staff is very friendly and attentive to our needs. The rooftop pool is perfect for relaxing and enjoying views of the city and pyramids. I recommend this hotel to those looking for a luxury experience in the heart of Cairo."

Our recent stay at Fairmont Nile City in Cairo was fantastic. My husband and I found the breakfast to be quite enjoyable, amazing selection, and the staff were very helpful throughout our time there. The breakfast team was courteous and welcoming even during the busy times. We deeply appreciated the in-room dining service after long all day tours, especially the assistance from Ahmed. (Thank you Ahmed...

Nicest hotel I've ever stayed in. Every single person we came in contact with provided top notch service. The food was spectacular; their breakfast buffet was to die for! We also had 2 meals in the restaurant Saigon (sushi was fabulous) and one at Bab El Nil (wonderful Mediterranean food). The sky pool was super nice too! 5 stars all the way.

The staff is amazing. We lost a bag, and the hotel took over tracking it down and getting it delivered to us. They also provided clothes and amenities to get us through. Everyone has been incredibly pleasant and focused on our satisfaction. A terrific, well manged hotel.

Very satisfactory hotel, with a swimming pool downstairs, a good lobby environment, and many restaurants on the first floor. The room environment is very comfortable. I will stay here again when I come to Egypt in the future

Disadvantages: The room facilities are a bit old, the wash basin is loose and shaking; the quilt cover and bed sheet are pilling, and I asked to change them twice before I got a non-pilling one. There is nothing to visit around, it is far from the city, and there are almost no restaurants to choose from. The breakfast is also relatively monotonous. Advantages: The service staff is friendly and willing...

It is very close to the Cairo Convention Center. There are also many restaurants in the hotel with considerate service.

Good hotel but the room is different in terms of comfort and cleanliness. The tower rooms are much better than the other rooms in the neighboring building.

The room didn't feel very clean, the sheets and quilts were pilling and had yellow marks on them. The buffet downstairs was good, the taste was suitable for Chinese people, and there was a wide variety. The hotel was conveniently located and it was easy to get a taxi

I stayed here with 2 of coworkers, we got extra bed, staffs are friendly, food is excellent. location is not too strategic however, we have a car so it convenient. It is kind of an old building but it's clean and we enjoyed our 5 night stay there.

We had an event today at the palm ballroom, the view was amazing, green areas all around, spacious and super clean. Also the service was amazing (Mohamed El Gazzar) was so helpful and attentive to all our needs. Definitely, will come again

I have stayed 4 nights at this hotel. Honestly it was outstanding especially after visiting downtown 5stars hotels. Dusit is your choice if you’re looking for luxury, relaxing and away from the crowds. Dusit until the next time.! Thank you

The hotel was perfect in every single detail, i really love it , great service great staff. Big thanks to Mohamed the house kipping who was cleaning my room , he was so hospitable and helpful. One small point only , i didn’t like the way of service i had yesterday from the lady in the lobby’s coffee shop, her name is Sara , she was not hospitable at all with bad attitude comparing to the other ladies...

It is considered one of the best hotels I have stayed in, although I always stay in hotels in many countries. It is distinguished in service, hospitality, cleanliness, quality of food, and most importantly, customer service, especially the reception manager, Mr. Mahmoud Adly, as he is considered the most important reason that makes me want to visit the hotel always and I consider it my favorite hotel...

The hotel is luxurious and pampering, clean and tidy. The rooms are spacious, and the view of the pool is wonderful, apart from the life guard who are there all the time and are always watching people, especially children. The stuff is very classy and easy to deal with .without complications My family enjoyed it, thank God, and God willing, it will not be the last time, and we will visit again♥️

I haven’t stayed in the hotel yet but I have used the spa and the restaurant. If you are looking for real Thai food in Cairo, this is the place. Beautiful restaurant, incredible menu and excellent service. Make sure to get a massage at the spa too. Super clear, and the staff are professionals. I absolutely loved and will definitely go back again when in Cairo next!

Fantastic experience, definitely recommend. Food was exquisite!! All staff were very friendly especially Ganna who made sure we were looked after, she went above and beyond to make sure our experience was 10/10. Thank you

A great 2 nights stay, check in was fast and smooth a Bonvoy members room upgrade was provided by the amazing staff. The deluxe rooms were very clean and spacious with unmatched views of the Nile. Room service and housekeeping were very attentive providing all requests. The hotel pool was an added value great service and very enjoyable. Great vibes,service and food at the Lebanese restaurant, ...

I would like to dedicate special thanks to Mr Omar Mattar and Guest Relations Coordinator for being very helpful before and during our check in/out process at the RC Cairo. They also upgraded our room to Nile View, which is perfect!. The location is walking distance to the downtown and Egyptian Museum(which is still open regardless of new museum opened in Giza). There are ATM and money changer which...

Make this your address while in Cairo! The location couldn't be better. The hotel is wonderful. The rooms are spacious and tastefully appointed. The staff goes out of their way to make you feel at home. Housekeeping is excellent. The pool is a perfect respite from the crowds of Cairo. Highly recommended!

I would like to express my gratitude towards the hotel hospitality upon my visit. I have really touched a great sense of professionalism from Mr. Basem Melad and all the ritz staff. One of the best hotel in Cairo. Also premium location. Once again thank you and I will visit again soon.

Opposite the Nile River, this upscale hotel is 1 km from the Egyptian Museum of Antiquities and the Cairo Opera House. The elegant rooms with fine linens and marble bathrooms also feature balconies with city or river views, plus flat-screen TVs, coffeemakers and minibars. Suites add separate sitting areas; some have formal dining rooms and access to a private lounge with free breakfast. Room service...

Rooms are very wide and beds are comfortable. Bathroom is equipped. Tv is big and with lot of channels. I ordered room service but they didn’t bring salt and pepper and it took him 10 minutes to get it so I ate without it which wasn’t good. Also I went to the wedding in the club house they bring tea without sugar. I think waiters need training.

My favorite hotel now in the World The staff and service were excellent. Everyone was very friendly and made us feel welcomed. The concierge provided great insight and some wonderful restaurant recommendations. The facility was very nice and the food was very tasty. Very nice hotel and the location was very good and closed to everything excellent hotel and location. People are very helpful and the...

Amazing location , great service with smile

Very nice luxurious hotel in a quiet area and high quality services

This my favorite hotel in Cairo. Varieties of places for adults and kids which will make you busy all day and night. Different restaurants with different food styles. I will recommend it to everyone.

It is a nice place. service is excelent. Breakfast is delicious and workers were very nice and cooperative. Thanks

Very safe and beautiful hotel! The service is great and the stuff is so welcoming, friendly and helpful. The swimming pool is an oasis in the middle of busy Cairo. Especially Yasser and Hassan at the pool bar did a great job; they served fine food and drinks and made our stay ungorgettable. Positive surprise: When we were picked up by a taxi or uber, the service stuff at the door collected the drivers...

A very professional stuff, from room service, to lounge and breakfast with very fast and lovely service by Nancy, kamilia, Mr abou Bakr, Ibrahim, Suzi, all in all was a great experience which I advice to have fir anyone touring in Cairo. SAFFIR, DOKKI is the best💜💜👍👍 will miss everyone in SAFFIR 💜👏💓

This is my second time booking in this hotel. It's very convenient and comfortable the rooms are spacious. I really enjoyed my time in Cairo this will always be my go to hotel. All the staff are friendly and helpful, and special thanks to Mr. Abu Bakr, Mohammad Alshahatt ,Nancy Chef Ahmad, Ibrahim and Hakeem For their service 😊

The hotel was very nice and the staff was very friendly. Nevertheless, the pool was not working and we were hoping to enjoy it.

somewhat dated rooms and a tad expensive for what we got but very comfortable bed and bathroom with good water pressure. great staff -very helpful, excellent breakfast- housekeeping on point- plenty of spotless towels. Hagar (Gurst relations) was very sweet helped us to fix a restaurant reservation.

It was for an Iftar team gathering and my team enjoyed it a lot. The tent was well organized and structured. Food variety, taste and quality were great. The band was good and the staff was supportive and friendly all the time. Special thanks to Haitham, Hisham and Marian for the support to make it a successful event.

I stayed at this hotel during my visit to Cairo, and overall, the experience was very good. The location is perfect — ideal for getting around the city and visiting the main tourist spots. The pool was also a real highlight: very clean, peaceful, and with a great atmosphere. We also loved the room and the view — both were amazing and made our stay even more enjoyable. However, the customer service...

The staff were all kind and hospitable. We were always greeted with a smile, which made us feel very welcome throughout our stay. The breakfast was tasty and well prepared, the lounge was a really nice escape, and we truly enjoyed the hotel’s view and overall ambience. However, the biggest downside was that the rooms felt quite outdated and in need of renovation. With some updates, this hotel could...

One of the Best Hotels I’ve Stayed In Check-in: Easy and smooth. Rooms: The view of the Nile is the best in Cairo. Housekeeping: Supportive and highly responsive. Breakfast: Spectacular! Amazing taste with a wide variety of options. Facilities: Plenty of things to do—you can easily spend the whole day at the hotel without any regrets. Accessibility: Conveniently located close to most historical sites...

I visit Cairo every year, and this hotel has become my go-to place I simply won’t stay anywhere else. The location is perfect, and the service is amazing. A special thank you to Omar and Warda from the Housekeeping team. They were incredibly kind and supportive throughout my stay. On my last day, I accidentally left something behind in the room, and they went above and beyond to help me find it. Their...

Strategic location and great hospitality. Breathtaking full view of Nile river.

Great location with very professional and friendly staff. The breakfast is very rich and diversified, and the music is really pleasant. A special thank to Mariane for her great service and friendliness, and to Habiba who was exceptionally helpful. Rooms are well maintained and clean; service has been optimal thanks to Yasser and Mohamad Abdelbaqi. The staff in the business lounge make the atmosphere...

Strategic location but the room was too small for its price worthy

Room is small and the bed is not the standard kig size

Mr. Omar Sultan provided outstanding service and made my experience truly memorable! His professionalism, attention to detail, and warm personality stood out throughout my stay. He went above and beyond to ensure I had everything I needed and was always available to address any questions or concerns. It’s rare to encounter such dedication and hospitality. Thank you, Mr. Omar, for making my trip so...

I recently stayed at Holiday Inn City Stars Hotel for three nights during a business trip in November. Here's my detailed review: Positive Aspects Location: The hotel is excellently located in City Stars Mall, which is highly convenient for shopping, dining, and entertainment. Room: While the room was small, it was sufficient for one person. It was also clean and tidy. Breakfast: The breakfast...

Honestly such a 5 star hotel including all amenities. The breakfast is super great, try to catch Mr. Ahmed Redha Team Leader as he will guide you in a good way through it, such a nice guy. A very friendly security and very well welcoming staff. Here we are talking about quality hotel with all requires services.

Had a fantastic stay at Holiday Inn City Stars! The staff was incredibly welcoming, the rooms were clean and comfortable, and the location is perfect for exploring nearby attractions. Highly recommend!

The hotel had no reservation for me when I arrived and due to a large event taking place I was struggling to find someone to stay in the city! Disastrous trip

I’ve been to Cairo five times, and every single visit brings me back to the Kempinski Nile Hotel. It’s simply unmatched. The service is exceptional, warm, and attentive in a way that always feels genuine. The property is beautiful, secure, and incredibly comfortable - easily the most relaxing place to stay in the city. I always leave feeling cared for, rested, and looking forward to returning.

I had dinner at osmanly restaurant. They had 2 options of a set menu. Lamb or chicken. The starters were ok, then the lentil soup was kind of acceptable but definitely could be better. The main course was bad. I didn't like the slow cooked lamb or the sorr of risotto that was served under it. It didn't taste good at all. The desert was ice cream with a sort of Turkish pudding. The ice-cream was too...

The location of this hotel is perfect, right on the Nile. The balcony view is spectacular. Unlike other high-end hotels in Cairo, this one lacks the feeling of being in a "secure compound", while still being extremely secure. Perhaps because it is surrounded by Embassies, it feel as secure or more secure than the "fenced" hotels. Security even kept track of every Uber or other vehicle we left or...

We have loved our stay here. The room is spacious and we had a deluxe double facing the Nile The hotel has a great pool bar and jazz bar as well as a spa which we used. Ahmed was lovely as were the bar service jn tv pool bar! The breakfast is vast offering many options and the staff are very kind and attentive. The first day we wanted a boat ride and a staff member from the hotel walked us to the...

Such a lovely hotel and the stay has been really amazing! I went as a family holiday to Cairo with my brother and mother. Both of the rooms has been beautiful, I got a suite for my mother and myself, it's been lovely sleeping, the rooms are very clean and has luxury touch all over as well as other parts of the hotel. The service, the staff has been most attentive in helping and very polite and courteous...

My first stay here was fantastic! I thoroughly enjoyed my stay. the staff were incredibly welcoming, and also the food was excellent, and the views from my room were simply stunning, as waking up to the breathtaking sunrise over the Nile River from my hotel window was an unforgettable highlight of my stay. The colors were simply stunning. this will definitely be my go-to spot in the future. I would...

Lovely hotel with a beautiful architecture and family stuff

Everything was excellent in every sense of the word: cleanliness, organization, service, and the friendliness of the staff. Truly five-star service.

The hotel is good but some person at reception has bad communication

Excellent service and comfortable reception

Out of the 4 hotels i stayed during my time.in Egypt this one was the least guest friendly, service was definitely not the greatest, utensils and napkins at dinner and breakfast time were not clean and overall did not feel welcome here

Top notch service, food and entertainment. It's a popular wedding venue for locals so we witnessed a few of those during our stay. If I am ever in Cairo again I will no doubt stay here.

I booked a room on the Exective floor so that I can use the lounge for meetings with my guests in quite area unfortuantely I was surprised to be informed that I can't have guests in the Lounge. Thus I was embarrassed and had to go down to the lobby. Frankly this is being very cheap. Also the lounge opening hours and food was poor. So booking on the excective floor doesn't provide any advantages and...

My husband and I went to celebrate our anniversary, we had a wonderful time. The room was comfortable and clean. The breakfast was good with lots of variety. The staff were friendly and helpful. I would definitely stay again.

Excellent stay for my first time in Egypt with the warmest welcome from Maria and Farah at the front desk. It was an awesome experience. Also, I wish to mention Nada Ashraf for making sure my room was tidy and clean. Kindly extend my appreciation to them as this is the only way to express my gratitude. Regards, Richard .C.C.

We had an excellent experience. Staff are very very friendly and always giving their all to satisfy their residents. None of the staff disappointed me, they were all very kind. Rooms are spacious, new and clean, we had a balcony view to the pool and it was nice to chill in it at night. Overall, it was an outstanding experience. Many thanks to Miss Lina, Miss Habiba and Miss Farah for being very welcoming

Overall fine experience. Room: the room was very large, however it was a weird arrangement because it was clearly a 2 double bed room pushed together to be a awfully wide king size bed, which means the plugs and light switches are at a weird locations. Service: good service, nothing to complain about Other: good breakfast, close to a mall and supermarket

Good hotel with a lot of businesses, companies and meetings rather than relaxing and touring. I tried the Italian restaurant and the food there are great. Toilets in the hall need more care

This has been my second stay at the Triumph Luxury Hotel. Both times, I have had the most positive experience. The hotel is beautiful, comfortable, luxurious and accommodating, and the staff are very friendly and helpful. They go out of their way to make your stay comfortable. I particularly wish to acknowledge the hotel manager, Mr. Salem and his colleagues for their kind help and assistance. I can...

Very nice hotel, close to Cairo airport. The entire staff is very nice and accommodating, specially Omar from reception. The rooms are very clean and furnished with all kinds of amenities. I highly recommend this hotel.

Loved the Indoor Landscaping, Classic and Soothing Interior, Live Music, Water Bodies, Room Service. I only wish there were more outdoor activities for example say Tennis and perhaps more options on the Buffet.

Great customer service, manager Mohamed Ezzat was amazing made sure everything was arranged properly for us before we came. Staff at the restaurant beyond accommodating, went out of their way to make sure the kids had what they asked for. great location and nice atmosphere

Wow- all around fabulous hotel. Dining options were superb and the room was 10/10. We loved the cleanliness and newness of the property, filled with plants, fine finishes and interiors. The staff was wonderful and attentive. Breakfast was also amazing and the best cocktails we had in Egypt out of any other hotel

Exceptional place, service and overall just amazing. They made us feel more than at home, going above and beyond every request. They even made my kids hand-drawn images of them with special treats everyday. Was one of the best experiences we have had. Every staff member knew our names, greeted us and was very warm and accommodating.

A wonderful place to have your vacation home, close to all attractions and city tours. A bit on higher end of bargain but then you get a real royal breakfast free and good rooms for staying like a Pharoh in the middle of everything and every attraction. But be mindful no matter where you live you have to adopt yourself to haphazard traffic in the city. Happy Cairo

My brother spent his wedding day at Royal Maxim Palace Kempinski, and it was an unforgettable experience! Everything was perfect from start to finish — the attention to detail, the warmth, and the genuine care from everyone made it feel like home. A special thanks to Mr. Ahmed Abdelgawad from Reservations, who was incredibly helpful and made the booking process so smooth and easy. He was so professional...

Beautiful hotel with great location in New Cairo! Would definitely recommend. Wanted to mention housekeeping attendant Amr, who was always very attentive to details and engaging during all stay.

I recently stayed at the Kempinski Hotel, and it was an unforgettable experience. The prime location offered easy access to local attractions and stunning views. My room was spacious and elegantly decorated, featuring a comfortable bed and a luxurious bathroom. The staff were exceptionally attentive and friendly, providing excellent service throughout my stay. Dining options were diverse, with a fantastic...

Where to begin.....the hotel is gorgeous, the rooms are amazing, spacious and feel luxurious. The bed is like wow (huge and so comfortable) and the bathroom fantastic. The breakfast is out of this world, with so many choices and of real quality and a good variety of restaurants for any taste if you wish to eat in the evening. The gym is also great. Service across the hotel is very good. Highly recommend...

Nijar and Eman the Ladies in Red were exceptionally kind, friendly, thoughtful, hardworking, caring and sweet and I miss them dearly. Additionally, Nijar extended my booking till 2pm and Eman took me downstairs to your beautiful spa where I had the most wonderful and relaxing time. They also arranged for me a fruit basket and a lots of quality chocolates into my room as a surprise. They made me feel...

First room smelled like cigarettes despite picking no smoking. Second room was an upgrade but it was actually the upgrade I originally paid for. My first room was a downgrade.

Great customer orientatedness from Karriem at the front desk. Overall professional service levels from staff Good quality food at all the eating facilities

Enjoyed the helpful staff and spacious room. Highly recommend!

Wonderful, from the staff's reception to the cleanliness to the quietness. Honestly, it's excellent. But there is a small problem: the breakfast buffet is not varied and they don't renew it.

Clean and sanitary, great location

The room is clean and the service staff is very friendly

The hotel is located next to the Nile River and you can see the Nile River, but because it is along the main traffic road, it is very noisy and difficult to sleep. There is an underground parking garage, and the waiter will park the car for 250 Egyptian pounds per night. The welcoming guy at the door and the designated driver are great, warm and friendly and helpful. The room is too small. Excluding...