Hotel Ducs de Bourgogne

Not sure how French rate their hotels but this hotel is FAR from 4 stars. I would give it 2 stars at most. I booked a year ago since I was planning to go to the Olympic. The hotel location is good and I read all the great reviews about this hotel so I decided to book it. The price was around $600 per night. For a 4 star hotel, I think this is an ok price. While I was booking the hotel, I specifically asked for higher floor and quiet room. I got email response from the hotel and saying they would try their best and it’s based on the availability. This is totally understandable. No communication after that. Mind that this was a year ago. When the day came and I finally arrived at the hotel, they gave me a tiny room on the second floor facing the street. I asked them to check my note and the staff said if you want higher floor facing the back, you should book the standard premium room. THIS WAS NEVER MENTIONED. I was under the impression that it’s based on availability. Had I was told I must booked a standard premium meaning even more expensive than $600 per night to get a higher floor and facing the back type of room, I would had booked that instead. The staff was extremely firm and kept saying impossible impossible to change room. I DID ASK TO CHANGE TO ANOTHER ROOM AND YOUR STAFF FIRMLY SAID IMPOSSIBLE IMPOSSIBLE WITHOUT HESITATION! You now replied saying you are fully booked for the Olympic which was what I booked it a year in advance for and paid the premium. I asked for a quiet room a year ago instead I got a ting room with bugs and facing the street!

Fine. I went to my room and was a completely shocked. For $600, it was extremely small.