Majestic Hotel Spa - Champs Elysees

Would have been a full five star review but we had an unfortunate experience with laundry services.

As is with most families on a trip, we had to do some laundry while we were here. Not much, all of the clothes when returned and folded fit into two tiny boxes…. Out of 32 items in total, 14 of those items were pairs of socks, and a handful of simple t-shirts.

So, you can imagine my shock and disbelief when I received a 800 euro ($1,000) bill for laundry services only to voice my concern to the front desk staff to receive the response that “I should check the prices before using hotel laundry services”. How very compassionate…

It is true that the prices were on a laundry list. Yet I couldn’t imagine they were going to charge me 9 euros or $10 per pair of socks to wash. And Hanes undershirts, brand new, come in a Walmart bag of 3 shirts for $15… I couldn’t imagine that when I sent these simple undershirts to be laundered that they were going to charge me 25 euros a piece to launder them. I figured there would be some sort of kindness and discretion used when they realized 80% of our laundry was t-shirts and socks, not Dior…

nice hotel, nice staff, fairly good location, but this kind of a “Gotchya” is very frustrating upon checkout when you realize you could have thrown all of your clothes for the entire family in the trash and just bought brand new clothes every week instead. How sickening is that?

It takes you from having a great experience to feeling like you have been greatly taken advantage of. Had the charges been reasonable, say a couple hundred euros at most, I wouldn’t have leave this hotel feeling extorted…