Kiani Beach Resort Family All Inclusive

We were delighted with everything – the hotel's location, the room, the food, the service, and the fun and talented Polish entertainers. We've never flown to the same place twice, but this time we were wondering if we should return next year...

A very good family hotel! Beachfront, Greek cuisine, excellent entertainment, I really liked the entertainer, Carlos. He's cheerful, responsive, speaks many languages. This is the best hotel.

A great hotel for a family vacation. The kids' entertainment is fantastic – you can leave them for a few hours at the Kids Club, where there are exciting programs every day. It has its own private beach with free sun loungers. The beach is sandy with small pebbles in some areas. The staff is super friendly and speaks all languages. The rooms are very clean. The restaurant has a wide selection of dishes. We hope to come back next year.

I really liked it. The hotel is nice, the food is excellent. There's a lot of entertainment, and the entertainer, Carlos, is the best; he speaks Russian. There's a heated pool.

Is in a relaxing area with beachfront views and includes 3 restaurants and 2 heated pools nice and r laxing hotel we will come again for sure!

In general great place to stay with small children, great facilities, fun events for children. Swimming pools are anyone can desire, outside, inside non heated, inside heated. If one wants beach that is also available, sandy ***** is just 500m away to the side if necessary. Staff is really polite and helpful, buffet all inclusive food is not boring and selection can satisfy most i am sure. Rooms are clean and on top of that they are cleaned every day, new towels, fresh floor. Absolutely recomended, this was our favourite when compare to similar price Mallorca or Sardinia resorts that we have visited before.

Great value for money. Friendly staff. Chef Ram was amazing with customized pizzas.

We had a great family vacation there. The rooms were clean, and there was a wide variety of food and activities. Great location and value for money and we will definitely return!!

Good holiday but lots to improve
The hotel is good. They claim to be five star but in my opinion unfortunately it's three or three and a half. They are not aiming at high quality - they have potential for so much more.

Good: pool, gym, sport options, beach, room size, friendly reception staff, some restaurant staff was also really nice, lots of beach chairs.

Ok: food (lacking flavor a bit but otherwise ok), cleaning (that varied a lot - one day it was excellent, the next they just mopped in middle of the floor and took away our beach towels without replacing them).

Not so good: drink selection - the sodas from the tap were local brand, the wines from the tap absolutely horrible (=undrinkable and I am not a wine-snob). The bathroom floor was done in the wrong way: water ran the wrong way and stayed at the other end rather than going in the drain. Really noisy restaurants: if they would invest in table cloths, it would make a huge difference. But apparently they want to keep all the costs as low as possible.

It seemed like some of the restaurant staff were in such a role for the first time whereas others were excellent. No one seemed to care about feedback.
This was the first time in an all inclusive when I drank zero glasses of wine due to the taste of it.

The location is beautiful but it's not the easiest to get to - in April the last bus from Chania leaves already at 14.30!

Good resort for families w/ babies or kids 4+
The resort is great for families with babies OR kids 4+ years. It was a huge disappointment for us that our daughter who turns 4 in two months couldn’t attend any of the kids’ club activities, even if we would’ve stayed with her. So there was not much to do, considering we visited in April when only the indoor pool was heated (mildly, still cold in my opinion) and she couldn’t spend time in any of the kids’ pools outside. There’s a small playground, which is nice and a babies’ play room, which is good for 1-2 years old. The kids’ mini disco saved the days for our daughter and she truly enjoyed dancing with other kids!

The rooms are nice and the hotel premises altogether are well kept. The buffet has good Greek delicacies but after few days you start to miss something else. The breakfast is superb!


I’m pregnant and to my big disappointment the spa had no experience in setting a spa bed for someone in her last trimester. I can’t lay on my back anymore, but there was no pillows, only few towels put under my back. Very uncomfortable 60min laying and wasn’t able to relax and enjoy the facial. At least in Finland, it’s common knowledge in spas that laying on one’s back in late pregnancy is not a good idea and I did inform them about this before my treatment.

All in all, I think the resort is nice for a family who likes all-inclusive. This trip taught me that it’s not my thing, but it’s not the fault of the resort, only my personal opinion. I’ll return to boutique hotels. :)