Halepa Hotel

Run away! You can hear every sound from the other rooms: snoring, doors slamming, furniture moving, every little movement! -The air conditioning doesn't work. - Wifi doesn’t work and mobile phone doesn’t work inside the bedrooms. - It's like being in a campsite, hearing and living with other people! When I reported this to the receptionist the next morning, she was obnoxious, didn't listen, had no empathy, and questioned my word: a disgrace! That's no way to treat a customer. She even reproached and accused me of having called the night receptionist, no apology, no commercial gesture! I wrote 2 e-mails to the hotel manager: he never had the respect to reply or apologize. - Breakfast: plastic eggs, chemical orange juice with bits of filthy deposits (see photo), - customer service: not up to 3-star standards. You're just a walking bank to them. Thanks God I'd only booked one night! A beautiful hotel on the outside, old-fashioned on the inside, but the worst thing is the morning receptionist: no sense of customer service and diffamatory remarks. In France she would be fired. Horrible experience. I booked another hotel with sea view the following night. So : AVOID this HALEPA hotel with no manager no manners no respect and noisy nightmare