Royal Sun Hotel in Chania Town

Very nice hotel, clean, with big rooms.
Room service is great, every day they refill our coffees. We can ask them to refill our water containers, thus saving plastic bottles.
The staff is amazing, always smiling and nice.
It has a huge pool overooking Chania town and a nice gym. We couldn't use the pool, as it was winter, but the gym we liked a lot.
You better have a car to move around, but they also have a free shuttle to and from the city.
Also they offer free laundly service.

Modern hotel with clean rooms and well-maintained bathrooms. Breakfast was excellent, offering panoramic views of Chania from the dining area. Upon arrival, we were welcomed with a non-alcoholic drink. The free hotel shuttle is very convenient (just coordinate the time with the host). The property also features a nice outdoor pool and a useful self-service laundry, free except for detergent capsules.

Nice hotel, a little bit out from the old town however there is a mini bus that is put on for guests every half an hour at no extra cost (pick up & drop off). Great view from the hotel and is peaceful all the time.

Breakfast options are good with a varied selection. The evening meals here were very nice (the beef ragu is worth mentioning as it was delicious even though the portion size was a little small - would still recommend however). Restaurant was also clean, tidy and organised.

Staff were very friendly and helpful, especially Nikolas who we dealt with the majority of the time.

Only downfall for the hotel was some of the decoration was a bit worn/used. Peeling wallpaper / plaster was common throughout the hotel. Our bathroom (room 319) had the bathroom plug socket pulled loose from the wall, a public bathroom had the hand dryer removed with electrical cables on show (see picture). The walls in the rooms were very thin and could hear people getting ready, playing music and even a child crying.

Overall the hotel & experience was positive. Would recommend this place to anyone who is visiting Chania.

While this hotel is not really close to the city center, it makes that up by its awesome view above the city.
Our room was clean and a bit bigger at other hotels we stayed at crete.
What makes this hotel exceptional is the excellent service. We had to leaver early and the prepared a breakfast box for taking with us.
The hotel restaurant has great food and one of the best views for watching the sunset in chania. Just remember to reservate a front row seat in time.
There is also a big pool and a gym included in the room. Since it is a bit hard to reach the hotel either public transport they offer a shuttle service to the city Center and back,

We had an amazing stay at the Royal Sun from Aug 21- Aug 28. A wonderful hotel, close to the airport and overlooking Chania - what a wonderful view!
There are many excellent amenities: a large, clean pool with loungers, plentiful buffet breakfast, laundry facilities and shuttle into town.
A special thank you to front desk staff: Maria, Nikolas, Emma and Vaia. We truly appreciated their assistance with restaurant recommendations, places to visit and a car rental. Thank you to the shuttle drivers and Michalis too! It's the people who make this hotel stand out. We love Chania and the Royal Sun. Thank you!

Loved it! We felt like we'd stumbled on a closely guarded secret. What a beautiful place. The staff were ever so friendly, the rooms cleans and spacious, amazing views, the breakfast filling and tasty, the evening food brilliant and having a large pool and the free shuttle to town made us feel like we had the best of everything. I would definitely recommend this hotel to everyone. Obviously, leaving me a room for when I will go again!

royal sun is the most incredible hotel i’ve stayed at! facilities and amenities are amazing and similar to that of a 5 star hotel. from the free laundry room, free shuttle to and from town, on-site car rental, daily excursions, delicious breakfasts to the rooftop restaurant with stunning sunset views, every area was so thoughtfully planned out. service was exceptional too! staff were extremely helpful and kind and it made me feel as if i was staying with family. chania was one of the most stunning places i’ve been and this experience was made even better by staying at royal sun. can’t wait to be back 😊❤️🇬🇷

Emma, Maria, Nikolas and all the Reception Staff...what a Team!!
I would like to thank you for the incredible work you did with us during our stay at the hotel.
Thanks for the warm welcome, and all the help with restaurants, bookings, suggestions, 100% availability always smiling.
You really are 5 Star Hotel levels, no doubts!!!
Please say thanks to the patient driver of the shuttle.
A big thank you to Giorgia and Vasiliki for the breakfast, and to Maria who I had the pleasure to meet last night.
I had a quick dinner, but it was excellent!!
When back in Chania, no doubts about the hotel!!!

Our stay at Royal Sun was wonderful. We enjoyed very comfortable rooms, nice pool area, excellent breakfast and dinner in Michelin-class restaurant The Hill with an amazing view over Chania city. The free transfer service to Chania Old Town and back (shuttle bus goes every 30 minutes) offered by hotel is definitely a plus! Instead of having three, the hotel is absolutely worth four stars.

We arrived at the hotel and didn't regret it for a moment. It was worth every euro, the hotel offers a lot - car rental, transportation to the city and back, breakfasts, and a restaurant that is open from morning until night (also very good). The service is kind and full of energy, they addressed every request and even placed an order from a restaurant to the room