8.8
Excellent
113 $
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Hotel Charles

🌍
Hungary, Budapest, Hegyalja út 23
Danube - 1.1 km
● Center: 1.5 km
☎ Phone: +36 1 212 9169Show
🧭 Coordinates
109 EUR
Charles
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Standard Triple Studio
3 x
Standard Triple Studio
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
113 $
Deluxe Double Studio
Deluxe Double Studio
Private bathroom
Beds:
122 $
Economy Double Studio
Economy Double Studio
Private bathroom
Beds:
Standard Double Studio
Standard Double Studio
Private bathroom
Beds:

Description

Apart-hotel opened in 1999. In this apart-hotel 60 rooms, 6 floors.

The distance to the nearest airport is 25 km.

Policies and conditions

  • Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 8 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Pets are allowed. Charges may be applicable.
  • Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.
  • WiFi is available in all areas and is free of charge.
  • Payment options: American Express, Visa, Euro/Mastercard, No prepayment
  • Check in time: 15:00. Check out time: 11:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • 24-hour reception
  • Currency exchange
  • Smoke-free property
  • Heating
  • Ticket assistance
  • Express check-in/check-out
  • Terrace
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Wardrobe/Closet
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Kitchen
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Airport transportation
  • Car rental
  • Transfer services
Languages Spoken
  • German
  • English
  • Italian
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Bike rental
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Beach/pool towels
Business
  • Business center
  • Fax and copy machine
Sports
  • Cycling
Beauty and wellness
  • First Aid Kit
Kids
  • Babysitting and childcare
Pets
  • Pets allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Additional measures against COVID-19

Street view

Google panorama

Video: The Charles Hotel - Facebook Live #wheresdenisetoday

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
07.10.2024
A very good experience! The rooms are quiet and spacious. The kitchen has everything it takes. Very good beds. The personal is co-operative and friendly. I'll happily go there again, when visiting Budapest.
09.08.2024
Big minus for parking - TOO EXPENSIVE. Parking outside on weekday is not cheap as well. On Sunday it’s free. Had a conflict with staff about it.

Breakfasts are okay. Liked the ‘guest information’. If you have euros you can exchange money on reception.
04.07.2024
We were on a weekend trip in Budapest and we were staying in this hotel. I must say I was pleasantly surprised. The locality is really great, you can be in city centre in ten minutes by bus.
The staff is so kind, they were really helpful and nice to us everyday we’ve met them. Cleaning ladies as well, they were nice and they always smiled at us.
The room was big, comfy and clean, they even gave us standard room even though we booked economy room, because it was currently free.
We were really happy here and we hope we’ll return! Thank you Hotel Charles!
14.04.2024
Found the staff really helpful. Room was large. Had its own little kitchen too. Older hotel but good value. Lift to all floors. Bus stops outside. Pub/restaurant just down the road and its own restaurant too. Good breakfast. Very happy customer.
31.03.2024
Very decent hotel! The staff was smiling and very kind and helpful... We stayed 15 days and every morning they greeted us with a good morning at the reception... they even learned Greek to serve us...!!!
It is quiet and the bus stops are right outside the entrance and you are in the center in 5'-10' at the most..!!!
On the day of departure for the airport, the staff prepared a full packed breakfast for us as we were leaving early!!! They moved us!!!
We highly recommend it and will choose it again in the future!!!
23.03.2024
BE CAREFUL!
Spontaneous cancellations accure when booked via AirBnb. Paid half a year in advance and had to literally ABORT our long planned trip because we didn't find any new stay. Everything was occupied due to new years eve.
12.03.2024
Somehow my original post was taken down, posting it again.

I was staying in the hotel for 2 months with a rental contract.

1. The hotel staff entered my room without my permission while I was away, to check the condition of the room and potentially make some repairs(repairs that I never asked for). All my valuable items were unattended. This is the violation of the rental contract, and I could have filed a police report against the staff and the hotel. If you are a hotel guest be prepared that the hotel staff might just enter your room as they please, even if you explicitely tell them not to. I received no apology from the management.
2. There was a frequent cigarette smell coming from the bathroom. After I complained the management promised to investigate, but they didn't find the source.
3. I was charged 100 USD, as I leaned my bag against the wall, and mold (as far as I can tell) grow between my bag and the wall. There were several similar stains already in the apartment on the wall. I suppose it is because of the poor ventillation in the bathroom that makes the room too humid.
4. I was charged 30 USD cleaning fee, even though I believe I left the room in the same condition as it was when I arrived. I did clean the room a couple of days ago.
5. I got woken up several times by the cleaning staff louder chatter on the corridor, I don't understand why they cannot keep their voice down.
6. They threatend their own ex-employee with legal actions when he left a negative review on google maps.(screenshot attached)

The the second to last picture is the stain caused by my bag(some mold like thing that grew between my bag and the wall), the other ones were already in the room.

Update: the manager's reply below contains a lot of inaccurate details(someone would call them blatant lies):
1. I told the staff I want to extend the contract much earlier then 1 day before expiration, I was 2 weeks before expiration, and I have the email proof of that. I also left 3 days earlier plenty of time to recoup your losses. I see you are still advertising the hotel rooms for short term rental at alberlet.hu(2 weeks after I left). Please stop lying and base your business on honesty.
2. You never denied that it was mold behind the wallpaper, how can I be responsible for mold growing in 3 different places in the house? In fact one of the picture shows a piece of the wall without the wallpaper with something black growing.
3. I already showed the stain to one of the staff (and sent pictures of it to the hotel), and the staff had no right to enter my room without my permission later(I was never asked to show it). This is against the rental contract, and against the Hungarian law.
4. I was never shown the pictures of you took before I moved in, and I never signed them.
5. Regarding the noise, I did make a complaint about your policy of letting dogs in, as I found my neighbours dog noisry(he stayed less than 1 week) I didn't not make a complaint about the employees being noisy. Your job is to train the hotel staff to try to clean the rooms without loud chatter and your job is not to vex your guests.
24.12.2023
Great hotel with garage, if you come by car. Breakfast abundant and varied. Spacious and very clean rooms (we stayed in a renovated room). The reception staff very helpful.
Walking distance to the center and tourist attractions.
One of the best hotels in Budapest.
24.10.2023
Bus stops at the hotel . Easy access to lidl Aldi for shopping . Breakfast great . Customer service at the reception is superb . Friendly and helpful . Waiters and room cleaners are polite and friendly . It is equal to a 5 star hotel .
25.09.2023
The hotel staff makes it 5 stars: friendly people, ready to serve, they offer information about the city, maps, the day of check-out we left at 4:30 am, and they had breakfast packed for us.
Clean and pleasant environment, room with many amenities, and breakfast is an American-style delight.
The restaurant is recommended, the dishes are delicious.
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Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about Hotel Charles

How much does it cost to stay at Hotel Charles?

The cost of living in Hotel Charles depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near Hotel Charles?

The nearest sights are: Museum of Budapest History (1 km), Buda Castle (1.1 km) and St. Stephen's Basilica (2.2 km)

Which room categories are available in the Hotel Charles?

You can book Economy Double Studio, Standard Triple Studio, Standard Double Studio, Deluxe Double Studio in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Hotel Charles?

Check-in at Hotel Charles is possible from 15:00, check-out is until 11:00.

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