Hotel Charles
Rooms and prices
Description
Apart-hotel opened in 1999. In this apart-hotel 60 rooms, 6 floors.
The distance to the nearest airport is 25 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 8 years old stay for free when using an existing bed.
People 3 years old and over stay for € 8 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are allowed. Charges may be applicable.
- Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.
- WiFi is available in all areas and is free of charge.
- Payment options: American Express, Visa, Euro/Mastercard, No prepayment
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Currency exchange
- Smoke-free property
- Heating
- Ticket assistance
- Express check-in/check-out
- Terrace
- Non-smoking rooms
- Room service
- Fridge
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Restaurant
- Kitchen
- Kettle
- Free Wi-Fi
- Shuttle
- Airport transportation
- Car rental
- Transfer services
- German
- English
- Italian
- Multi-language staff
- Tour assistance
- Bike rental
- Parking
- Parking nearby
- Beach/pool towels
- Business center
- Fax and copy machine
- Cycling
- First Aid Kit
- Babysitting and childcare
- Pets allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Additional measures against COVID-19
Street view
Video: The Charles Hotel - Facebook Live #wheresdenisetoday
Map
Reviews
Breakfasts are okay. Liked the ‘guest information’. If you have euros you can exchange money on reception.
The staff is so kind, they were really helpful and nice to us everyday we’ve met them. Cleaning ladies as well, they were nice and they always smiled at us.
The room was big, comfy and clean, they even gave us standard room even though we booked economy room, because it was currently free.
We were really happy here and we hope we’ll return! Thank you Hotel Charles!
It is quiet and the bus stops are right outside the entrance and you are in the center in 5'-10' at the most..!!!
On the day of departure for the airport, the staff prepared a full packed breakfast for us as we were leaving early!!! They moved us!!!
We highly recommend it and will choose it again in the future!!!
Spontaneous cancellations accure when booked via AirBnb. Paid half a year in advance and had to literally ABORT our long planned trip because we didn't find any new stay. Everything was occupied due to new years eve.
I was staying in the hotel for 2 months with a rental contract.
1. The hotel staff entered my room without my permission while I was away, to check the condition of the room and potentially make some repairs(repairs that I never asked for). All my valuable items were unattended. This is the violation of the rental contract, and I could have filed a police report against the staff and the hotel. If you are a hotel guest be prepared that the hotel staff might just enter your room as they please, even if you explicitely tell them not to. I received no apology from the management.
2. There was a frequent cigarette smell coming from the bathroom. After I complained the management promised to investigate, but they didn't find the source.
3. I was charged 100 USD, as I leaned my bag against the wall, and mold (as far as I can tell) grow between my bag and the wall. There were several similar stains already in the apartment on the wall. I suppose it is because of the poor ventillation in the bathroom that makes the room too humid.
4. I was charged 30 USD cleaning fee, even though I believe I left the room in the same condition as it was when I arrived. I did clean the room a couple of days ago.
5. I got woken up several times by the cleaning staff louder chatter on the corridor, I don't understand why they cannot keep their voice down.
6. They threatend their own ex-employee with legal actions when he left a negative review on google maps.(screenshot attached)
The the second to last picture is the stain caused by my bag(some mold like thing that grew between my bag and the wall), the other ones were already in the room.
Update: the manager's reply below contains a lot of inaccurate details(someone would call them blatant lies):
1. I told the staff I want to extend the contract much earlier then 1 day before expiration, I was 2 weeks before expiration, and I have the email proof of that. I also left 3 days earlier plenty of time to recoup your losses. I see you are still advertising the hotel rooms for short term rental at alberlet.hu(2 weeks after I left). Please stop lying and base your business on honesty.
2. You never denied that it was mold behind the wallpaper, how can I be responsible for mold growing in 3 different places in the house? In fact one of the picture shows a piece of the wall without the wallpaper with something black growing.
3. I already showed the stain to one of the staff (and sent pictures of it to the hotel), and the staff had no right to enter my room without my permission later(I was never asked to show it). This is against the rental contract, and against the Hungarian law.
4. I was never shown the pictures of you took before I moved in, and I never signed them.
5. Regarding the noise, I did make a complaint about your policy of letting dogs in, as I found my neighbours dog noisry(he stayed less than 1 week) I didn't not make a complaint about the employees being noisy. Your job is to train the hotel staff to try to clean the rooms without loud chatter and your job is not to vex your guests.
Walking distance to the center and tourist attractions.
One of the best hotels in Budapest.
Clean and pleasant environment, room with many amenities, and breakfast is an American-style delight.
The restaurant is recommended, the dishes are delicious.
Frequently asked questions about Hotel Charles
How much does it cost to stay at Hotel Charles?
The cost of living in Hotel Charles depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Hotel Charles?
The nearest sights are: Museum of Budapest History (1 km), Buda Castle (1.1 km) and St. Stephen's Basilica (2.2 km)
Which room categories are available in the Hotel Charles?
You can book Economy Double Studio, Standard Triple Studio, Standard Double Studio, Deluxe Double Studio in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Hotel Charles?
Check-in at Hotel Charles is possible from 15:00, check-out is until 11:00.