Hotel Palazzo Grillo in Genoa

One of my favorite hotels ever. The way they combined modern style and comforts into this historic building while retaining it's history was truly impressive. Some reviews and travel guides will scare you about the old town neighborhood at night but we find the area around this hotel to be safe, quite, interesting, and beautiful. It was such a great central location to all the places we wanted to see. The service was also great with someone always around to help with directions, recommendations, or anything else we needed.

The hotel itself was great, the staff was super helpful, and the room (Room 404) was very clean and spacious. My spouse said it was her favorite of the four hotels we stayed in. Minus one star for the AC system. The unit was installed behind the curtains; when the curtains were closed, it trapped cold air, which tricked the thermostat into reading a lower temperature than the room actually was. You had to leave the curtains at least half-way open to cool the room down. Not the most private solution. This room would be an easy 5 stars with a mini-split.

Because our room was right below the 5th-floor breakfast/commons area, we heard a lot of footsteps and furniture sliding around early in the morning. It didn't bother me, as I sleep with earplugs, but it did bother my spouse.

If you are not familiar with Genoa, then you should know that this city is not for the faint of heart. You will see and smell significant amounts of urine and feces in the narrow alleys (vicoli) all throughout the caruggi.

My wife & I very much enjoyed our recent stay at Palazzo Grillo.
We chose it for its location in the Old Town, which was ideal.
The ambience was quirky, in a good way, and the staff were friendly and helpful with recommendations for restaurants and travel. Our room was large with a comfortable bed. Our only observation was that some arm chairs or a sofa would have been a good addition.
Would definitely stay again.

I really enjoyed my two night stay at the Palazzo Grillo. The location was very central in Genoa, the building was absolutely stunning from an architectural point of view (I imagine it was a listed historical building). Rooms were very clean, temperature was good, the mini bar was well stocked and there was also a kettle, tea and coffee available. The bed was very comfortable and spacious with lots of pillows. Shower/bathroom were very spacious. I also enjoyed a delicious breakfast in the morning, they had a great selection of continental breakfast as well as sweets/pastries. After checking out we were allowed to leave our baggage in the storage room for a few more hours free of charge which was very handy. Staff was very polite and spoke really good English. Would highly recommend and if I visit Genoa again I will definitely be staying here again!

Overall we enjoyed the stay in the hotel, well designed, good matress checkin and out took just a couple of minutes. We were on the 4th floor, breakfast is on the fifth floor and makes you wake up. There is no remote for the ac and no moscito protection.

We also booked a late checkout, but the cleaning lady entered the room before we left the room and took the bed sheets off, although our stuff was inside. Next to it, the door was open, but the cleaning lady was in the room next to it. Still not acceptable.

Information on the location, very central, everything is walkable from there. But: drug dealers at night are placed 100 meters from the hotel, red light district is 3 minutes walking distance.

10/10. Professional, attentive staff. Well-designed, modern, clean, spacious and comfortable rooms. The library room is an absolute gem. Beautiful terrace on the roof. Would stay again.

The hotel was lovely, a fresh respite in a crowded, difficult to navigate old city. The front desk folks were so helpful and kind. Breakfast was complete and yummy. The room was a bit Spartan but the general cleanliness and order of the entire hotel more than made up. Being IN an historic home was a treat!!! I heartily recommend Palazzo Grillo. P.S. don’t miss going inside the church just outside the hotel’s front door. Amazing!! Breast taking!!

lovely hotel! The staff was so nice, the room was quiet, clean and very nicely decorated. The inside of the building is beautiful and we loved being able to have espresso in the salon. There are a lot of cute restaurants and shops nearby. We walked from the Principe station and it is a little hard to find but doable! We wished we had been able to stay longer - highly recommend this hotel.