Hotels in Genoa

If I could give a higher rating for the service I would. The staff was absolutely impeccable; I was treated like royalty. Giada was so pleasant and hospitable. The hotel is gorgeous. The bedding was luxurious and the location was optimal for all the shopping, sites, and foods that Genoa has to offer. When in Genoa, you must stay here.

Beautiful property ideally located within walking distance to Piazza de Ferrari. So much to see and do. Hotel has amazing circular staircase and beautifully decorated restaurant. Front desk staff is incredibly helpful. Special recognition to Chiara who assisted me with luggage lost by airline and Andrea who assisted me in finding a doctor on the weekend. Enjoyed food in restaurant, bar and through...

Great historical hotel in the city center of Genoa. The location is perfect walking distance from all the most important tourist attractions in the city. The lobby is quite beautiful with an interesting spiral staircase. The rooms are fine, not the biggest but nice. The bathroom is good with a nice shower and great amenities. The mattress was very comfortable. The breakfast room was stunning with nice...

We walked in and the front desk was helping someone, then they finished and we walked up and started checking in, after 2 min the phone rang and the person took the phone call and proceeded to talk on the phone for our entire check in, they didn’t talk to us, just gave us our keys and we left. We had no idea where our room was, what to do with our car but the person was giving full attention to the...

Beautiful Hotel Bristol Palace is located in the center of Genoa, walking distance to numerous historical buildings, churches, Old Harbor area, as well as restaurants and shops. I was impressed by the exceptional professional hotel staff. Doorman Davide was first-rate and gave multiple suggestions on restaurants. The rooms were stunning and the breakfast was excellent. We would definitely stay there...

What a wonderful place to stay. This hotel was outstanding and we loved our stay. The views were remarkable. The room was beautifully decorated with furnishings that made the room current and welcoming. Every detail was top notch.

Enjoyed my stay at the hotel and impressed by the hospitality, breakfast and special support from the staff- Ali was the one - available throughout, caring for everyone around 👍

Big thanks to Ali in the restaurant!🌞 cheered us up during the breakfast and brought us his special cappuccino which was amazing!🌟

Acceptable. Good location near airport, helpful staff at the entrance who helped us get to the nearest train station when leaving. Bed was hard but big. Nice bathroom with shower and everything. Weird windows, not a great view at all.

I would give the location 5 stars if I were flying; however, there is not much around besides the airport. With that said, Jean Luca was UNBELIEVABLE. We had a very large group and the service, food and drink were outstanding. Jean made our night absolutely magical. He was attentive, kind, humorous and beyond generous. Truly, we would go back to see him and his team. I hope the Sheraton knows what...

Nice place, but facility need improved so many things, i was visited during covid-19 time.. So i think this from reason for poor services

A very convenient hotel for those arriving late in the evening! It’s quiet at night because planes don’t fly) and there’s also a bonus - transfer to the city and back! The driver will also give you a tour))

Nobody in the hotel was on the same page. You get different information and prices every time you ask. I got charged 3 different amounts for breakfast 3 different days. Free coffee in the lobby, but then bartender tries to ask for money 🤦🏻 not the biggest of deals, but it looks completely untrained and disorganized The business area was closed for a private event, even the lobby restroom, so it was...

Location is good, just a short distance from E80. We parked our car and used the local bus to go into town which was not only cost-effective but a big help with not having to drive in maze. You can park on the street for free or it’s $16/day. Fredericka was very helpful at check in & Alessandro assisted with points of interest which we enjoyed. The breakfast is very nice, thanks for a great stay.

Overall a pretty good stay. Parking at the hotel is €40 per day which seemed expensive compared to other hotels in Italy. Location is outside of the city center, which is a pro and con. Fewer restaurants but also fewer crowds. Has access to nice beaches.

Location of hotel was good from the perspective of access from major highways. Was a bit of a walk to get to the beach or "city center". As a Platinum Bonvoy member, I was surprised that AC does not offer free breakfast. Breakfast cost was 16 Euros and they provided a $10 voucher for food. I'm finding a pretty significant disparity (no free breakfast) between the AC brands and all other Marriott...

I recently stayed at the AC Hotel and had a wonderful experience. The modern, stylish decor combined with comfortable, well-appointed rooms made for a truly relaxing stay. The staff was exceptionally friendly and attentive, ensuring all my needs were met promptly. The hotel's central location was perfect for exploring the city, and the on-site amenities, including the fitness center and delicious breakfast...

Booked this hotel on a whim and arrived late in the evening -- GREAT FIND!! The staff was so nice and welcoming. This hotel is located off the motorway, so it's perfect if you're driving a car. There is a secure parking garage. It's just a few minutes down from scenic Nervi and the waterfront. A giant Coop (like a Walmart) grocery store is next door, which is perfect for stocking up on snacks and...

Very great place, we had the silver upgrade package and it is worth if it of you have a car. Parkering is great. Breakfast is also very varied and a lot of things to pick from. The room and public areas are fresh, cleaned and the hotel has for sure been through a major update. You can see the difference when you go down to the parking basement that has a different charm :) Super friendly staff...

Came here with a school trip and overall it's ok. The hotel and rooms are pretty outdated, while it has AC, they don't really keep up with the heat during summer and don't get cold until late at night. And the running AC made a squeaking noise all the time. Food was pre-planned meals so not sure about the full menu, but what we did get was all pretty good. No complaints.

Rooms are really nice we didn't need anything they didn't have (except wellness), there is an option for breakfast too. The building is rather old, but well kept. Reception staff are rather old and well kept either. Hospitality is not so strong they are rather distant. (On the 10.th floor there is mold on the wall just sayin to staff seeing this)

This is a very nice hotel not far from the old city center in Genova. The room was cosy with excellent breakfast a great service. Most Genovese sights are in walking distance but you will Also find a metro station close to the hotel. A nice place to stay when in Genova.

I recently stayed at this hotel and was impressed by the cleanliness of both the room and the lobby. The proximity to the city center made it convenient for exploring (few minutes walking). I had several requests upon the room the 1 hotel staff was very very nice and took care of it for me and he did a great job! FRAUD! I paid through Booking.com the room and breakfast IN ADVANCE. Upon the check-in...

As quiet as you can get with outside windows and inside windows. Bedding great. Very clean. Front desk staff friendly. New tried the restaurant. If anything, could use a more comfortable chair instead of a second desk chair.

Great service - Davido was amazing! Enjoying the coffee and some cold drinks on the roof top was just fabulous!!! The VIEW IS MAGNIFICENT!!!! I can highly recommend for tourists to visit when you are in Genova for a short break!!!! 🥂🥂🥂

My expectations are very high if rated a 5 star hotel. Everything must look excellent and service needs to be as well. Service is 5 star but the hotel needs updating to truly be a 5 star accommodation.

We loved every moment of our stay at Grand Hotel Savoia, which exceeded our expectations. The room was spotless and smelled fresh, with a comfy bed. Breakfast was delicious, and the rooftop, complete with a whirlpool overlooking Genoa, was a fantastic bonus. Evening drinks were refreshing, and the spa area was perfect for unwinding after sightseeing. The town center is very close by the hotel. The...

I didn't stay here, but the hotel staff helped us when my boyfriend's car battery was dead and we had no clue what to do. We were very desperate as we don't speak Italian and were not staying in Genoa so we needed to drive back to our accommodation. Very helpful staff and the lobby was beautiful :-)

Really love this hotel. It’s very classic with beautiful architecture. Great location, close to old town, shops, the aquarium. I was impressed that they clean the streets at 2am! 🕑 I just watched as a vacuum vehicle cleaned up the streets in front of the hotel. All the garbage got swept up. Wonderful! The terrace on 7th floor has amazing views. The bidet is a nice touch! I’d come back.

We had a very nice time in this hotel, which features Old World charm in every way. The reception area was nice, and the room was well appointed. The lobby and receptions are opulent in a traditional way. The hotel is almost timeless - you feel like you could be on a European tour a hundred years ago, but with fast internet access! The bed was extremely comfortable. We didn't eat or drink in the hotel...

My wife and I stayed here on our honeymoon trip through Europe. It is a lovely hotel, with excellent service. Clean & tidy and it is within walking distance of the main parts of town.

The location of the hotel is great. The breakfast is a 2/5. The room is very tiny and very hot. Also the bathroom is quiet old. For around 80-90€ a night it’s maximum but definitely not more. I also would not recommend staying more then one night.

Hotel location is fine, close to downtown. Nice breakfast and restaurant. Rooms are OK, however, bathrooms are tiny, showertub not workable if you are tall or large, and had dirty joints, and did not close well.

Very nice hotel. We arrived very late and the hotel allowed us to park our motorbikes outside the hotel.

Quiet hotel close to the city center. Well suited for business trips. The staff is very friendly and helpful. The rooms (at least the one I had) were very quiet, contemporary and practically furnished. In the rather functionally furnished hotel bar you can have a drink in peace after a long day in Genoa or watch Champions League or Serie A together with the other hotel guests.

Very Small room for the amount you pay. Shower is so small and floor is so slippery and inclined that is just a disaster waiting to happen. You cannot control the room temperature. There are steps from lift to reception and if you are checking out good luck as you will have to lift your own baggage up the stairs. While checking in we had to bring our own baggage in. Coffee in the room is disappointing...

Great location nice hotel with friendly and helpful staff good quality fresh breakfast buffet Rooms are nice and pretty good size

I stayed at the Best Western Porto Antico for one night in September 2024. I only stayed at the hotel for about 7 - 8 hours (for a night of sleep) so my experience was limited. I checked in after 11 P.M. and checked out between 6 & 7 A.M. Compared to the other 2 Best Western and 1 Marriott hotels that I stayed at Genova, the Porto Antico was average (3 stars). The room was better than the Metropoli...

Beautiful Hotel and the friendliest staff I have met in all Northern Italy! Michele at the front desk was Amazing! Highly recommended!

Very nice, reasonably priced, good location at the Old Port Very nice hotel with comfortable but small rooms. The staff is friendly and helpful. Continental breakfast is excellent. I was traveling on my own and had trouble finding the hotel tucked away in a narrow street but you won't find a better location near the old port for the price. With elevator access, my small room was dominated by a...

A super sleep in a good room the location is fantastic as it is right by the station. This is a good hotel and the service is excellent

Fantastic location: - 1 minute to Porto Antico - 2 minutes to via Garibaldi Breakfast could be more rich in vegetables. It had none.

A wonderful, classy, clean hotel, and beautiful modern furniture that makes you feel a mixture of joy and life. The service is very good. Except the cushion it was un comfortable for me ..other than that People were nice in dealing and wonderful. The WiFi was perfect ✨👌🏻This was my second experience with the hotel and its location is very special to access restaurants, cafes and places for children...

Hotel located in a strategic position, beside the aquarium, good for business and leisure, private parking available inside and outside. Availability of some tables outside good to take aperitif but also breakfast or dinner, with view directly on the marina. Room are spacious, some improvement can be done like more water pressure for the shower and mixer of hot and cold water. Cleaning also can be...

We stayed for several nights and found this hotel to be an excellent choice. The position was really central and views from our room and the bar/restaurant were amazing. The staff could not have been friendlier or more helpful and we were impressed by how the architect had maintained the brief of following the tradition of the site. The glass lights/ornaments on display were superb and leaving the...

The hotel location is really good good. It's a waterfront, and it's surrounded by beautiful places such as a pirate ship, which is built on the 20th century to make movies (I called it colombos ship) As well with a good restaurants, aquarium,and many things The room that we booked was big with a big terrace and great views to marina . The staff are friendly and helpful. Genova is not that big, so...

Overall a very enjoyable stay and would recommend! We reserved a premium room which was a bit larger. The hotel is clean, bright and spacious. Staff are very friendly and helpful. Location is on the waterfront with great views, next door to the Aquarium and a short walk to waterfront shops and restaurants. Genoa is not too big, so we easily walked to other common tourist areas as well as the train...

Lovely hotel on the harbourside. The Neptune Galleon is right next to the hotel too. Great service from all especially at breakfast where the staff were very helpful providing GF options. Lovely rooms overlooking the harbour. Thanks.

Dear Novotel Genova City, As a employee in Accor Hotels, I would like to extend my heartfelt gratitude to the entire team at Novotel Genova City. The reception staff, restaurant team, and management were incredibly kind, professional, and welcoming throughout my stay. Your warm hospitality and excellent service truly made my experience memorable. Thank you for going above and beyond to ensure everything...

Always very comfortable. Professional and overly kind staff and you feel immediately "homey". Rooms spotless, functional with "sweet dreams" beds and plenty of pillows. Never fail !!

Easy to navigate if you have a car or use the only company Taxi services in Genoa (at their mercy). 10-15 minutes to Airport by Car, minutes from the Ferry Terminal and 15 minutes from the Cruise Port. Breakfast is standard, dinner options are mid-priced: don’t miss the Crostata.

Stayed for one night whilst travelling down to Calabria. Really friendly and helpful staff. Had a lovely suite on the top floor.

It was my first stop for a night at this amazing hotel I would like to thank all reception staff for their help I forgot the lady's name but she helped us big time especially when we arrived late. We needed some food and she helped us to order that night... Rooms are great

I am a big fan of this hotel. Every time I visit Genoa, I book a room here and I am never disappointed. For our stay, we had a superior room which was spacious and very clean. The breakfast is excellent and varied, and the food is very good. The staff is friendly and welcoming. The hotel is also close to the city center, restaurants, and the Genoa Aquarium. I was truly very pleased with my visit.

Great quality price value, we had prestige room, good amenities and quick check in/out. Parking is great just near the elevators, location great near highway

A really first class hotel. We stayed for one night after a ferry back from Sicily and after the chaos of Palermo and Genoa, this was a quiet and peaceful change! The hotel is very well maintained and clean. Staff in reception and the restaurant were professional and friendly. The room and bathroom was clean and comfortable. We enjoyed our evening meal and breakfast. In fact, it would difficult to...

Morning buffet was decent. Some fresh, some canned products. As an American, hot dogs is for lunch or dinner. For dinner, I had pork chop on the bone which was delicious!

It is far from any tourist sites. You need a car to do anything in town. Anything you need to do or go, you need to call a taxi because it is hard to park anywhere near by including port area. Hotel has nice quality but it is a hassle to go through elevators from the parking to the reception, then to your room.

One of the best price-performance I have ever seen in my life. I was travelling with my family by car and after stopping in Milan, we decided to visit Genoa and stayed at this hotel. I found the hotel quite affordable for a family. They also included the breakfast which was great! One of the best buffets I have ever seen for a breakfast. Parking is also free and you can park anywhere. Staff was professional...

Nice. Hotel is Not fancy but clean and good price.lovely patio. Dinner food very yum and good price. Good friendly service. Lovely hotel .

Great hotel, near the airport of Genova and just 10 mins from the old Port. Comfortable bed, good sized room and bathroom. Unfortunately due to the Covid the Gym and Sauna are closed

Very close to the Genoa airport and the ports as well. Reasonable price with good breakfast. Parking is not included but it was 12 euros per night!

Great place and does everything right for a one night stay with a good sleep and breakfast along your travels. It’s definitely a hotel chain feel but we’ll be back in our travels as a pit stop. Clean, comfortable bed, blackout curtains,affordable, and helpful staff.

Decent hotel for a couple of days. Rooms, bath comfortable, clean. Sauna is. Parking is not paid. The staff is average. Something to ask-several times

I was very impressed with this hotel. Friendly staff, perfect location and they welcomed our dogs with open arms.

I stayed at the Best Western Moderno Verdi for one night in September 2024. My initial impression was that it was nice/average but after staying at 3 other hotels in Genoa/Genova (including 1 Marriott and two other Best Westerns), I revised my opinion. The Moderno Verdi was my favorite of the four hotels and the one that I would stay at again. Overall, the Moderno Verdi was balanced and provides...

Not really a 4star hotel. Personal are nice and friendly 👍 But room have a lot broken things.... Bad have brocken staff.... Not gut manted...

Small room and small beds. The bed was too short and also narrow for two persons. Mattress was a bit hard. Air conditioning noisy and not easy to adjust. Personell very polite.

Great location and super friendly staff. The hotel is really gorgeous inside and the historic building has some great features. The rooms are plain but great shower and comfortable bed. The soap, body wash and cream are really good products worthy of a 5*+ great value for money overall

Booking of double room turned out to be a small double room. So if you want a proper spacious double room as per the norm, book a comfort double, so watch out for that. I was lucky and they were kind enough to change our room to a normal size double room which was great. Breakfast was great for what you get in countries like Italy and they had hot bacon and eggs. The location is perfect for moving...

A very nice hotel with friendly staff. Nice fitness and spa area. Probably the best scrambled eggs I’ve ever eaten at a hotel!

Excellent hotel!! Loved our stay here in every way! Great service, wonderful comfortable rooms with a very comfortable bed, crisp sheets and cozy pillows! Robes & slippers were provided and the shower was great. The breakfast buffet included in the room rate was extensive and included eggs and so much more! They were even nice enough to make us vegetable omelettes upon request! The hotel was located...

We travelled as a couple with a dog. Check in went smoothly and they gave us some tips and recommendations in the area. The room is extremely spacious and our pup got a nice bed and water and food bowl prepared for her. Our entire stay was uncomplicated and everything ran smoothly. Only minus point is the gym had no AC or Fan so it was extremely humid for a workout. All in all a very pleasant stay...

Very clean room, but no complimentary water in a five star hotel is below expectations. Also the sink in the bathroom was not working properly. On the plus side they use refillable soaps from Rituals to reduce plastic waste. Overall the hotel feels quite dark on the inside and outside.

The Best Hotel ever. Friendly and helpful staff. Food excellent. Rooms out of this world beautiful and equipped with all your needs. Tv in bathroom was so wow. Room was ready two hours before check in and we were treated like royalty. Amazing experience. My husband and I travel the world and this Hotel is by far the most special for us. Thank you Hotel Melia

A great stay in Genova. The staff was so helpful with places to go and with our transfer leaving. We even needed boarding passes printed for our flight out in the morning which was no problem at all. The facilities were great with a gym and small pool as well as a trendy bar off the lobby. The room was spacious with a good size bathroom. Full bath and separate shower with a tv in the mirror that came...

Across the street from the Genova train station. The location is close to everything. The room was clean and large, and the bed was very comfortable. The reception provided excellent service and provided great restaurant recommendations. I recommend and will be back.

The hotel's service is amazing. The receptionist was friendly to the guests. With a reasonable price, you can get a comfortable room with complete facilities. If you visit Genova, I recommend you to stay in this hotel.

Incredible service, I cannot recommend this place enough! The staff was extremely kind and accommodating. The rooms are well maintained and sit perfectly across from the station. If you have to spend the night anywhere in Genoa, this should be your spot!! Great service, amazing staff, perfect location!

I have stayed at this hotel before. I now choose b&b hotels because I know what I'm going to get, a great bed (which is hard to find in Italy). It's next to Principe station. There are several nearby food options. The aquarium and port are a short walk away. The staff were really great, and it's nice being able to always buy espresso from the machine in the lobby.

Ok. Let’s start but the amazing team at reception. Very welcoming, very helpful and overall they set the tone e if the positive energy the city has. The rooms are very nice, simple, plain, but nice (maybe another pillow would be good, but I didn’t ask). The price is extremely fair compared to what is offered across the city. Breakfast is ok, maybe they should have a bit of a healthier option, but it...

Our Stay in B&B hotel in Genova was truly exceptional. Thanks in large part to Dario and Denise. From the moment we arrived, they went above and beyond to make us feel welcome and catered to all our need. Dario's attention to detail and Deni's warm, friendly demeanor made all the difference. The hotel itself is beautiful, with comfortable rooms and excellent amenities, but it's the staff that truly...

Great hotel. Stayed six nights and I would highly recommend. Avoid the breakfast. It's terrible. No bread but lots of cakes . My last day was a Saturday and after I had gone to the small bakery across the street to buy bread, there was bread!! Only at weekends I was informed. This information should be on the website.

So,place is nice,modernish,price worth,but no heating in that cold room/studio.nr126 could not make that huge heater work,rest was awsome,i would return if Genoa moves to a beter country hahaha

For the price it was a very good hotel. Relatively clean - great staff - big enough - modern looking - big buffet at breakfast - great location. There is a strange smell in the rooms but that was the only downside. But all in all worth the price and I would recommend it.

We loved this hotel. Service is friendly and helpful, the room was large, clean and comfortable. The location is perfect, just a couple of blocks from the cruise terminal. We stayed there the night before boarding and we will stay there again on our next visit of Genova. Breakfast is perfect with a good selection of savory and sweet options.

Great hotel, perfect for crise passengers. We spent the night here before boarding for our cruise. The staff was really friendly and helpful. The room was spacious and clean. We had dinner and breakfast at the hotel and it was good, with a very friendly service. The location is convenient, just a couple of blocks away from the cruise terminal. It is a walking distance to downtown Genova. We will stay...

It's a great hotel, just across the ferry terminal. Staff is friendly, they helped us in getting to airport the next day. Food is good too, a lot of vegan options. Rooms were big in size from European standards and sparkly clean. It's highly recommended for a short stay, for a longer stay you might want to explore the city a little bit as it is a little too international, but all the more comfortable

Very clean but it is nightmare to park. Food is very good and overall it makes it for a nice experience.

Perfect location for cruise and airport. Friendly and smiling staff and the service is super. Clean and spacious rooms. We are with 4 kids here and that is no problem. They have a restaurant for dinner and breakfast. That was perfect after a long day out and the kids just wanted to relax. So we tried the restaurant and food was nice and prices were spot on for a hotel. In the middle. I would recommend...

Very good location, just in front of the Ferry Terminal and outside the city centre, reachable by a 25 minutes walking or by subway (the journey takes 8 minutes; and the station is 500m far from the hotel/residence entrance). In the surrounding area, among other, you can find supermarkets and a gym. I have stayed 1 month at the Business Residence. The apartments are new and elegantly furnished. Everything...

It is exactly where you want to be, near the Ferrari square and 2 min wall to there. In comparison with the other hotel in genova the quality and cleanliness are good and the breakfast also. If you apply for the best western card, you can have additional discounts.

Although a bit tough to get to in a car, this hotel fulfilled all of our expectations and provided a safe, comfortable, and even luxurious place to stay for the night. Don't bother with the restaurant they adjoin, however.

Awesome 5 night stay! Central to all the wow and yummy of Genoa! Facilities immaculate, staff friendly and helpful. Food was excellent and priced right. Easy access to great restaurants and attractions 2 to 5 min walk. Will re visit!

Great rooms. Everything is great but I will be absolutely sincere about: A) The lift is absolutely small and when I say ABSOLUTELY SMALL I totally mean it. B) The salmon in the breakfast was old. Even had black parts and tasted horrible C) The ubication is a tricky place to get into. It is hard to get into the hotel. About the rest everything was fine. All the people who work here are BRILLIANT.

I have stayed inly 1 night but i can say that they way the staff treated me made me feel that i should visit this hotel again ... I was paying for bed only but when they realized that i have train early morning they prepared a box with breakfast for my trip ... I was really amazed with how those people are kind and polite ... I love you best western city staff and will see you again for sure :)

I visited the place in various occasions, and always for professional events. So I can't give any information about rooms, but i dined at the restaurant, called PEsciolino, It was really really good, with a fantastic fish based menu. I would recommend it 9/10!!