Evergreen Laurel Hotel Penang in Georgetown

The hotel and the rooms overall looks dated but clean. Staff service was at par with the usual 4/5* rating. Most of them are able to speak in English. Location is great with many local food available with ½ km and malls as well. This is the ideal location. For a holiday. The only strange thing was that housekeeping claimed they do not allow guests to borrow knives.

Nice hotel to stay in city area. Service is excellent. Has swimming pool, separate ladies and gentlemen jacuzzi, sauna, kids club,fitness. Room is big and clean. Air conditioning is good. Breakfast menu is good. Worth the price staying here.

Ample of parking lots at multi storey parking at the back of hotel .
Swimming pools for family.
Sauna, jacuzzi (hot and cool) and steam room. (Separate for male and female) and children are not allowed to use these facilities.
Two nicely painted tennis courts available.
Cool kids room.

Drink at the freezer is free to consume.
Clean room with cool air con.
TV a bit old and not many channels available.
WiFi not so stable.

Friendly porter is friendly and helpful

Pretty old but bang for your bucks. The best hotel I've stayed in Penang so far. Great to bring elders and older adults to stay in.
+ Cleanliness is great
+ Room is huge
+ Heaps of Complementary drinks
+ Breakfast is good, worth the price.
+ Great location. Near gurney plaza.
+ Room has good sound proof
- hotel is old, my shower had some issue.
- room is a bit dark.
- senior staffs were great but the newer ones need some more training

Great hotel. Clean and excellent services from check in to checkout. Room requested for higher floor at 1219 is spacious, clean and excellent facilities. Love the breakfast and where else can you get free apples daily with complimentary mini bar. Location is perfect and gym facilities is great too

Good location, clean rooms and relatively good service from staff.

Attended a wedding dinner at the ballroom. Chinese course dinner is very nice. Service is good and staff are courteous and helpful. Wheelchair friendly. Parking lots available both outside and inside the gotel building.

The buffet has a large variety of delicious smelling food and extraordinary looking dishes, the chefs and waiters are extremely patient and kind. The restaurant is sanitary and clean. I feel at home in this lovely hotel.