Memory 2

I recently stayed at Memory 2 hotel and, unfortunately, I regret my decision. While two of the younger reception staff provided excellent service and were honest in their dealings, the older receptionist offered terrible service, which has been highlighted in other reviews that I wish I'd taken to heart. When I initially inquired about the room rate from the younger staff, they quoted 500 baht. However, when I decided to extend my stay, the older receptionist raised the rate to 600 baht.

Additionally, since I work remotely and have a significant time difference, I requested a late check-out by just one hour because I often go to bed late. Instead of accommodating this simple request, the older receptionist insisted that she couldn't do it and spent a long time explaining why. When I suggested that my room could simply be cleaned last, she stubbornly refused to compromise, even by a minute.

To make matters worse, after quoting the increased rate, she also insisted on payment via a personal, non-credit card. It's obvious why – she was clearly scamming guests and pocketing the extra money. There's no other explanation. Her service was dreadful, and she should be dismissed. I won't be returning.