Blue Star Hotel

First things first: front desk - very nice and we’ve felt welcomed. They offered us a family room instead of two double rooms - they even had a form to write that we agree to change the rooms (I guess because of previous experience with complaint about changing the room without the confirmation).
The general state of the corridors - quite poor, a lot of scratches, some light damages and not very welcoming - the age of the hotel was visible by it.
The room itself was alright besides the air conditioning - it did not work in the bedroom, the service was twice and “fixed” but still only the fan worked.
The restaurant was nice, the food was quite various and looked (quite) fresh, but be careful for the silverware and tablecloths - the service used them to wiped out the tables and put them back; silverware was on the tables all the time - day and night so it’s better to get the fresh ones.
On the second day my friends got sick - vomiting all night and throughout the day, stomachache. Me and the second friend was okay - even though we ate similar things but the “sxx on the beach” drink - the friends who got sick, drunk per one the night before.
Electrolytes and strict diet helped but after that we did not trust all of the food.
The only things that was the most arrogant thing was the state of cleaning of the corridors, the plates and left food by guests on the stairs was not cleaned by the cleaners for 4 days at least. When reporting to the front desk and promises about cleaning it, they only did it after the next 2 days, so it took them to clean the stairs for 6 days… If only it could be done everyday…
The room cleaner, Buket very nice and did a very good job.
The entertainment team was very focused on Russian guests - they tried to talk Russian to everyone.
The spa / hair saloon zone: please use your common sense when making a leaflet for your polish customers - such a huge linguistic errors in your advertisement made me laugh very hard, in a bad way.

All together: all of the minor things matter and I if I could choose once again a hotel in Alanya, I am not sure if I would stay there; the price was quite fair for the days and location but not for the hotel.

Its the worst hotel i have ever been. Dont believe tour operators and recommendations. Its dirty everywhere, rooms are old furnished and dirty, food is always the same and taste very bad, everything in old oil. They destroyed my holidays! Do not even try to go there!! A lot of people, sunbeds always taken, a lot of dangerous guests, we didnt feel safe there. Hotel
Is situated in slums area. 3 hours from Airport, not 2. Everything is shame. Dont believe in these photos. The worst holidays in my life. !!

This is a low end place. They cannot count properly and match amount of guests with restaurant tables, so You will wait for Your table sometimes half an hour. Same with the pool. Two slow elevators for 10 condignations 🤣 One plus : nice view from the room 😎 the rest is really annoying including rude kitchen staff

Blue Star hotel Alanya? More like Blue Star Prison! They say it’s a 4-star hotel, but I reckon 2 stars is more than generous. The room was clean enough, but the beds were about as comfortable as a park bench. And the bathroom? Well, let's just say that when I sat on the toilet, I could swing my legs like I was back in primary school. I'm 6'1", for crying out loud!

I stayed in the main building, which is designed like a circular prison. No joke, it’s like an echo chamber. Every noise bounces around like a game of sonic ping-pong. So, every time someone stumbles in late at night, it's like they’re shouting directly into my ear. I haven’t had a decent night’s sleep since I got here.

Now, the food is... well, it’s technically edible. But the dining experience? Imagine vultures at a buffet. The place is so overcrowded that you need the survival skills of Bear Grylls just to get a plate of chips. And if you fancy a sun-bed by the pool, forget it. You have to reserve one at the crack of dawn, otherwise, you’re out of luck.

Entertainment? It’s all in a language I don’t understand. Kids seemed to enjoy it, but for the rest of us, it was like watching a foreign art film without subtitles.

In a nutshell, I wouldn’t recommend this place to my worst enemy, let alone anyone I actually like. For the price they charge, it’s a joke. Even if it were half the price, it’d still be a rip-off.

I fell and slipped on the wet hotel floor in Turkey next to the restaurant when it was raining (the too relaxed staff then immediately put towels and a wet floor sign), the manager was saying it isn’t their fault because they can’t control it and I need to go to the pharmacy to buy my own cream and bandage. I complained to love holidays and management said I lied about it raining and the nurse was following me around the hotel to try make me sign a refuse treatment form to back up false claims.

The hotel also does not provide services they say they do and I have been harassed by hotel staff. Hotel food repetitive and cold, not tasty like other reviews suggest. Staff don’t speak good English mostly so you get ignored when asking something, there has been no rum for the whole week, no Turkish pancakes for most of the week when it said it was included. Have to pay for extras like cocktails, popcorn, turksish tea, candy floss, shisha (which isn’t good). People that keep coming up to you to get you to pay for massages, hair services, tattoos and more. The rooms have absolutely no soundproofing, can hear people talking at normal volume next door, can hear the loud people from the bar just across from the room, the balcony door was broken and didn’t open.

The only positive thing is the free water in the room, was honestly a waste of money as hotel is a 30 min walk from town so have to rely on taxis that will try rip you off and the free hotel shuttle bus service doesn’t always turn up, there’s a shuttle bus to town but not a return one. The hotel also has a rep that will meet with you to try convince you to pay triple price for trips saying the other ones can’t be trusted but the trips are still rubbish with poor food. Also think I got food poisoning from the food, spent hours on the toilet. If the management respond to this, don’t believe them, they’re condescending liars unfortunately.

Gave me an awful impression of Turkey, thanks- I now know which hotel to never visit again!