Kirbiyik Resort Hotel - Alanya

Can't recommend since this was my experience:

- strong smell in the room, in addition, the bathtub smells like wet cleaning rags
- there were stains everywhere, the room is completely inadequately cleaned
- I found foreign hair in the towels
- the waste bin for used toilet paper was dirty
- everything was completely worn out, dusted, both in the rooms and in the corridors
- the pool leaked into the basement, where the fitness center is

Further:

- I had to pay for wifi, it was advertised for the room, but in the end I had to pay for each device!!!
- the hotel beach is definitely not sandy and gradual, there are slippery stones along it, so it is very dangerous
- loud program every night till late hours and windows were old so you couldn't escape the noise by closing them

I could give 1,5 stars just because the food was good and service very friendly and helpfull. The rest gains no points. Hotel not safe for kids at all, every 30 minutes people (big and small) were sliding on the floor of the swimming pool, lobby and the restaurant. I also did it and till now have pain in my feet. Another minus point: bad English. was really not possible to comunicate with some of the employee, though there were nice. Another big point: if you don't speak Russian better you dont go, everything is in Russian, my kid did not want to go even to dance, as there was no English infomation, only in Turkish and Russian and from time to time one word in English. Animation for kids WAS COMPLETELY CLOSED!! I have chosen for the hotel because of the animation, to let me relax without kids, but I got VERY DISAPPOINTED. Another big minus: ALL IN! - this is a joke, and inside of the hotel are strange rules. I had information until 24.00 you can take a drink, but watch out!!! if they see that you have still a drink on the table they WILL NOT GIVE YOU ANYMORE A DRINK!! this is unbelievable how they treat people there! I have paid for all in and I could not take 2 drinks for me?? Anyway: drinks are not tasty. Coctails? when I arrived there were 5 to chose, after 1 day only 4!! is it really 5 stars hotel?? I DONT THINK SO THAT IN EUROPE we would give it a STAR! I sincerelly do not recommend if your priority are kids... and fun. Discoteque is miserable.. normally should be open till 2.am. We went once at 1 am and there was a big LOCK ON THE DOOR!! Not honest hotel and cheating in every aspect. I am gonna complain to my agency for sure.

I stayed 3 weeks in this hotel

First thing first : this is not a 5 star hotel, more like 3/4

Rooms
There are 2 different type rooms: renovated and not renovated.
5th floor is where the not renovated rooms are.
Very old and damage fornitures.
We had a family room located at the 5 floor: one closet, one bathroom.

Pools
Very slippery and dangerous floor around the pool. Daily accident, specially the kids!! Not enough seats or already been taken/reserved with towel.

Drinks at bar
Too feak cola taste (like chemicals taste) the same as the rest of the drinks (bad quality)

Restaurant:
The food, where shal I started!!
No varieties, almost the same thing everyday.
Food is cold but very cold! I complained many times but no results. I end up eating outside
Even breakfast eggs are cold, i can not understand it.

Airco
Airconditioning are only at small area at the lobby ( 3 lost devices allocated in the corner)
Second place with airconditioning is in your room. For the rest no airco.
I never seen a hotel with no airco.
The temperature is here more than 35 degrees day & night.

Internet / WiFi
€2 per day per device cost wireless internet in your room or other places!
Free internet only at the lobby!!

Staff
Not very friendly staff. No English speaking staff behalve reception!

Guests at the hotel
70% of the guests are local Turkish people.

This hotel should not be promote to European market !