Art City Hotel

I'll start with the pros: - they cleaned every day: changed towels, made the bed, most likely did something else, but I didn't notice - a nice view of the sea from the window - a powerful hair dryer - at our request, they provided a heater, because it was cold in the room at night - there is free drinking water near the reception - nothing from our personal belongings was missing Cons: - the room does not match the photo, everything is absolutely different - the premises are old, need renovation - mold in the bathroom - the safe did not work - the bed linen, although clean, had holes - there is no sign on the door so as not to disturb (i.e. a cleaner will come to you every day, even if you do not want it) - the door to the balcony does not close tightly Breakfasts are a separate story The dining room looks tired, to put it mildly. The photos of the restaurant, which are on the website, are a lie. Upon entering the dining room, you immediately notice the open door to the room where they wash the dishes. Your appetite immediately disappears. The food was fresh, overall, you can get full. But you can feel that it was done in a slapdash manner. They offer bread, boiled eggs, sausages, salad, sliced ​​vegetables, butter, jams, cheese. Drinks: tea and coffee. The tables and chairs are old. Many guests do not clear away their dirty plates, and the staff rarely comes out to clean. In short, every day there was less and less desire to go back there. I chose the hotel based on reviews and photos. It turned out that you can't trust photos. And the level of standards is different for everyone: for some, everything described above is normal, but for others, it can spoil the impression of the trip. One thing is obvious: this is not a three-star hotel. If you are used to comfort and quality, you will not find them in this hotel.

This is the worst hotel you could chose.
For this price you could get a nicer hotel.
Hotel Zem around the corner is cleaner than this.
City Art Hotel Staff is incompetent, rude and disgusting.
The pictures on their website are fake. In reality the rooms are dirty, the water won’t turn hot and it smells really bad.
When we confronted them about this stuff their response is “you paid a cheap price and that’s what you get for the price”.
There were hairs and stains on the sheets.
One bed didn’t have a blanket so my sister froze the whole night. Their windows are broken and it’s freezing cold.
Also you can hear everything from outside or from other rooms and the floor since the walls are so thin.
We changed our hotel straight away as they would NOT offer us a clean room or a Refund!!!!!

Please just stay away from this hotel.

Avoid this hotel! The rooms are dirty, there's mold everywhere in the bathroom, and the rooms are only cleaned every two days! There were three of us in one room. It was a maximum of 15 square meters. There's no room for three people. Towels and toilet paper are also changed every two days. When we asked for new towels and toilet paper, we were treated like a nuisance. I wouldn't want to stay there again.

The most disgusting hotel. The only plus of this hotel is the view of the sea from the room. Terribly dirty rooms, disgusting breakfast. Third time in Istanbul, I have never seen such horror. Fortunately, we were only in this hotel for two days. I couldn't stand it there anymore.